Family Suite, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Super 8 by Wyndham Spokane/West

2 out of 5
Super 8 by Wyndham Spokane/West
11102 W. Westbow Blvd, Spokane, WA

Reviews

7.0

Good

Rating 10 - Excellent. 254 out of 1022 reviews" "
Rating 8 - Good. 309 out of 1022 reviews" "
Rating 6 - Okay. 229 out of 1022 reviews" "
Rating 4 - Poor. 125 out of 1022 reviews" "
Rating 2 - Terrible. 105 out of 1022 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Nina

Traveled with family
Liked: Staff & service
Disliked: Amenities
I brought my young grand daughters, one of which was celebrating her 5th birthday. The pool water was close to freezing and the hot tub was not working. Kids love pools! what a disappointment.
Stayed 1 night in Mar 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, which is all I could really ask for.....not the best area surrounding the property, but again, what I expected for the money.
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Worked fine for a quick overnight stop. Room was clean and comfortable and check in/out were quick and easy.
Stayed 1 night in Mar 2024

4/10 Poor

Wyatt

Disliked: Property conditions & facilities
Didn't like the main doors to the floor couldn't lock. People smoking near hallways. Room smell like smoke. Overall got out early and check out.
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David

Disliked: Property conditions & facilities
Was a cheap hotel at a ridiculous price. I won’t stay again
Stayed 1 night in Mar 2024

6/10 Okay

Yaneli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Clasina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole hotel is sketchy. Hot tub not working. Numbers for all delivery foods are wrong, Internet is spotty, thin walls, plug in sparked when we plugged in our phone charger.
Stayed 1 night in Mar 2024

8/10 Good

Chloe

Traveled with partner
Liked: Cleanliness, staff & service
The staff was kind and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Preston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 4 nights in Mar 2024

8/10 Good

Sabrina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff, clean property and convenient
Stayed 1 night in Mar 2024

4/10 Poor

Dana

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a DUMP! From peeling paint to an awful sickly sweet smell in our room (107) that gave me a headache, to an obscene sound from the ice machine in 1:00 AM that sounded like an alarm, to a surly check in person ! I will never stay here again!
Stayed 1 night in Mar 2024

6/10 Okay

Edward

Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
There were kids running around till after 1:00 AM and the trash can outside the side door was overflowing with trash. Had to walk thru it to get in.
Stayed 1 night in Mar 2024

6/10 Okay

Katrina

Disliked: Cleanliness, property conditions & facilities
The property was slightly run down and dirty. The walls were close to paper thin, but for a property of its type it had all of the proper utilities and met all of my needs. One suggestion that I would recommend is to open the breakfast bar open much earlier. As an airport hotel, many people are leaving at early hours of the morning. The breakfast bar opened at 6:00 am, at which point I had already boarded my plane. This would be a good addition to the property that would increase customer satisfaction.
Stayed 1 night in Mar 2024

2/10 Terrible

GARTH

Disliked: Cleanliness, staff & service, amenities
THE ROOM WAS NOT CLEANED PROPERLY BEFORE I ARRIVED ( TOILET ). NO KLEENEX IN ROOM, TERRIBLE INTERNET CONNECTION AND SPEED.
Stayed 2 nights in Mar 2024

6/10 Okay

Walter, Oroville

Traveled with partner
Disliked: Amenities
I felt slightly unsafe as the outside doors were not locked at night allowing entry into the interior hallways. The breakfast was very limited but adequate. The ice machine was very noisy and could be heard in our room. Also someone on the second floor was moving furniture in the middle of the night.
Stayed 1 night in Mar 2024

8/10 Good

David

Stayed 1 night in Mar 2024

8/10 Good

Ty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet room close to the airport.
Stayed 1 night in Feb 2024

8/10 Good

Ricky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed needs a new mattress and the pillows were like a rock. Staff didn’t come to check us out even though I rang the bell twice so I just dropped off the keycards and left. Check in was fine and the room was clean. Probably look for another option in the future.
Stayed 1 night in Mar 2024

4/10 Poor

Jason

Disliked: Amenities
Filthy and smelly just nasty
Stayed 1 night in Mar 2024

10/10 Excellent

Gloryann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it has a great night
Stayed 1 night in Mar 2024

6/10 Okay

Dee

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
NO Hot tub!! The staff said it hasn't been running for over a year. We booked our stay here because they advertise a hot tub and pool. The pool was nice but could use soe cleaning aroThe room was good and staff were helpful.und the inside edges.
Stayed 1 night in Feb 2024

4/10 Poor

Valerie

Stayed 1 night in Feb 2024

8/10 Good

steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

LeeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here before, nice place, comfortable and pleasant
Stayed 1 night in Feb 2024

6/10 Okay

Kevin Wayne

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Cheap and just off the highway. But very old, the hot tub broke, and the pool needed cleaning badly.
Stayed 1 night in Feb 2024

10/10 Excellent

Habimana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautiful place
Stayed 1 night in Feb 2024

6/10 Okay

Jack

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly and accommodating. Bed mattress was awful and should have been replaced years ago. Blankets/bedding were thin and didn’t provide much warmth.
Stayed 1 night in Feb 2024

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great budget option hotel that offers long term parking and free shuttles to and from the Spokane Airport. The staff are super friendly and helpful. The building could use some updates but is clean and the beds are comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Jenny, Tieton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough
Stayed 1 night in Feb 2024

6/10 Okay

william

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was an older motel but clean .
Stayed 2 nights in Feb 2024
Response from nora on Feb 16, 2024
thanks

4/10 Poor

Kim

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a huge upgrade. Staff great.
Stayed 1 night in Feb 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Leonn, Trail

Traveled with partner
Liked: Cleanliness, staff & service
Older but clean and comfortable… good price
Stayed 1 night in Feb 2024

8/10 Good

Galen, Sandpoint

Stayed 1 night in Feb 2024

6/10 Okay

Aftyn

Business traveler, Traveled with family
Disliked: Property conditions & facilities
The hot tub was out of order and waiting for maintenance, with bugs floating on the surface. The flooring in the pool room was rusty, and very dirty. The elevator was out of order both days we were there. The carpet in our room had multiple stains. Looking out of our room we could see their junk pile outside. This hotel needs to be deep, cleaned and upgraded.
Stayed 2 nights in Jan 2024

6/10 Okay

Russell

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
An affordable hotel, but needs better maintenance. Tiles were loose in the bathroom and cleanliness could be better. Wifi was slow.
Stayed 1 night in Jan 2024
Response from Nora on Jan 25, 2024
Thanks ,we are

6/10 Okay

Devin

Liked: Staff & service
Hotel has a hot tub, which was a reason for us choosing this hotel. It was broken upon arrival. Staff was very friendly and accommodating. Would prob stay there again.
Stayed 1 night in Jan 2024

4/10 Poor

Shawn

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Our shower did not work, tried call the office and the phone did not work either. When I checked in, I could not understand the man behind the counter, I kept asking him to repeat himself.
Stayed 1 night in Jan 2024

6/10 Okay

Gennesa

Traveled with partner
Liked: Staff & service
Liked that we could store our vehicle while we were away. Like that they had a shuttle service to airport. Breakfast was limited, no proteins available.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandi

Traveled with partner
Liked: Staff & service
It was great and very accommodating
Stayed 1 night in Jan 2024

10/10 Excellent

Joana

Stayed 1 night in Jan 2024
Response from Ehsan on Mar 5, 2024
Thanks

4/10 Poor

Jean

Disliked: Property conditions & facilities
Needs to be updated. No electrical outlets by the bedside table. Probably wouldn’t stay there again.
Stayed 1 night in Dec 2023

8/10 Good

heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities

4/10 Poor

Felipe, Hillsboro

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room was shabby. Other guests were loud and obnoxious and can be heard through the walls
Stayed 5 nights in Dec 2023

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast Breakfast breakfast breakfastGood
The breakfast was rather delicious.
Stayed 1 night in Dec 2023

4/10 Poor

Mignonette Valerie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very dark, no overhead and only two of the four lamps work. The plug-ins are sketchy at best and not in a convenient placement. It seems that the building could use an overhaul. Inside and out. Paint and new upgraded wiring go a long way in this techy time.
Stayed 1 night in Dec 2023
Response from E san on Dec 17, 2023
Thanks for your review things are not as bad as you described, but will try hard to improve

6/10 Okay

Jake

Liked: Staff & service