Ratings based on 819 Verified Reviews

3.4 out of 5
68% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from BC, Canada

Great Stay

Posted Oct 9, 2016 on Hotels
My husband has stayed here a few times, this was my first time here. A very nice hotel for the price, and close to where we wanted to be.
5 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Thank you for your review.
5 out of 5
by A verified traveler

Posted Sep 24, 2016 on Hotels
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Thank you for your review.
3 out of 5
Recommended
for Everyone
by A verified traveler from seattle

decent hotel for the price.

Posted Aug 29, 2016
I am not one to complain so I am not going to start now. We were on a family vacation stayed 3 nights with two rooms. Hotel is a bit older but the staff is very friendly, the rooms are clean, and worked for our budget this time. They also have a good continental breakfast.
Comment from Hotel Management
Sep 9, 2016 by Sales Manager, Hotel Management
Thank you for your comments. We are always trying to improve our property and appreciate your feedback. We hope you can stay with us next time you are in town.
1 out of 5
by Troy from Idaho

Run Down

Posted Aug 28, 2016 on Hotels
Hotel staff was nice. Housekeeping is good as far as basic cleaning. Unfortunately the hotel itself is old and run down. Carpets are dirty and need to be replaced. Pillows are worn out, beds were sagging. Chair cushions at breakfast buffet were stained and dirty. Hotel really looked dumpy and needs a complete remodel.
5 out of 5
by sherri

Posted Aug 27, 2016 on Hotels
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for your review.
4 out of 5
by Delores from Canada

Great stay,

Posted Aug 27, 2016 on Hotels
Room was comfortable clean & quiet. Great service and breakfast. Would stay again.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for your review. We look forward to your next visit to Spokane.
5 out of 5
by Karen

Posted Aug 26, 2016 on Hotels
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for your review.
2 out of 5
by A verified traveler

Posted Aug 22, 2016
The bathroom facilities are like something out of the local preschool. The toilet, tub, and wash area are way to small for adults.
Comment from Hotel Management
Aug 30, 2016 by Sales Manager, Hotel Management
Thank you for your review. We are sorry you found our bathroom not up to your standards. We are always working to improve our property and appreciate the feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Spokane Valley

Ok location when traveling, right off the highway

Posted Aug 22, 2016 on Orbitz
Pros: Just some place to crash after a long day.
Cons: Rooms are not very welcoming. Bare necessities only. Update the hotel. Front desk does not look professional at all.
This hotel really needs to updated. Very old, smelly carpet. The chairs in the breakfast area were filthy!
Comment from Hotel Management
Aug 30, 2016 by Sales Manager, Hotel Management
Thank you for your comments. We are sorry about the staff and room issues during your stay. We hope to address these issues soon and hope you can come back soon to see our improvements.