Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
68% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from seattle

decent hotel for the price.

Posted Aug 29, 2016
I am not one to complain so I am not going to start now. We were on a family vacation stayed 3 nights with two rooms. Hotel is a bit older but the staff is very friendly, the rooms are clean, and worked for our budget this time. They also have a good continental breakfast.
Comment from Hotel Management
Sep 9, 2016 by Sales Manager, Hotel Management
Thank you for your comments. We are always trying to improve our property and appreciate your feedback. We hope you can stay with us next time you are in town.
2 out of 5
by A verified traveler

Posted Aug 22, 2016
The bathroom facilities are like something out of the local preschool. The toilet, tub, and wash area are way to small for adults.
Comment from Hotel Management
Aug 30, 2016 by Sales Manager, Hotel Management
Thank you for your review. We are sorry you found our bathroom not up to your standards. We are always working to improve our property and appreciate the feedback.
3 out of 5
by A verified traveler

Posted Aug 21, 2016
Pros: the pool and the hot tub
The room was not ready we had to wait the reason they had 4 people call in...hmmm call others in??? When we finally got into the room my grandson found a toy just laying next to the bed, ok and you cleaned our room? The problem was they had no other rooms to switch to, because they were booked and of course housekeeping had already left for the night. The fridge was broke and so was the blow dryer.....
Comment from Hotel Management
Aug 30, 2016 by Sales Manager, Hotel Management
Thank you for your comments. We are sorry you had a bad experience during your recent stay with us. We will check this room for maintenance issues, to prevent any future issues.
3 out of 5
by A verified traveler

Posted Aug 16, 2016
Okay not a bad stay Just never used pool area. We like the fact that it was close to family's house
Comment from Hotel Management
Aug 25, 2016 by Sales Manager, Hotel Management
Thank you for your review. We are happy yo hear our property was convenient for your family visit. We hope to see you again when you travel to Spokane.
2 out of 5
by A verified traveler

Older than it looked

Posted Aug 6, 2016
Pool wasn't attached and hotel was not updated. Good service but I would not recommend it.
Comment from Hotel Management
Aug 12, 2016 by Sales Manager, Hotel Management
Thank you for your review. We are sorry you had a bad experience with us. We hope to see you again some time in the future for a more enjoyable stay.
2 out of 5
by A verified traveler

Semi-close to Silverwood.

Posted Aug 1, 2016
Pros: I liked that it was semiclose to Silverwood Theme park, right off the freeway and it was clean.
When we went to check in, we had to wait at the front desk for approx 25 minutes because no one was there. Not sure where he was, but he finally came back. Also we had promised our grandkids they could swim the second night we were there and went to the front desk and got a "swim voucher" only to find out when we went to the swimming pool, that it was closed because of a storm. It was an INDOOR pool! The grandkids were so disappointed and we felt bad letting them down. Wish we would have been told it was closed from the beginning . We went back and talked to the front desk and they told us then that they knew it had been closed. Very disappointed in this motel.
4 out of 5
by A verified traveler from Edmonton, AB

Good location for trailer parking

Posted Aug 1, 2016
Pros: Location
Location: Denny's restaurant
Just a quick stay. All was good. The rooms were clean and, staff was accommodating
4 out of 5
by A verified traveler from Calgary AB Canada

Nice place to stay/ smoking floor

Posted Jul 23, 2016
Reasonable. Confusing entrance. Beware of smoking floor, 3 Rd floor. Staff tried to move us but nothing available. Great staff
3 out of 5
by A verified traveler

Posted Jul 16, 2016
Fast check in, facilities are worn and in need of update. Good value regardless. Sheets and beds seemed clean.
2 out of 5
by A verified traveler from Oregon

Nasty

Posted Jul 14, 2016
Stunk of stale smoke and must! Beds looked like a rollercoaster was under the spread. Will NOT return!