4/10 Poor
Amy
Traveled with partner
Jul 26, 2024
Entrance to the hotel (concrete bridge from parking lot) had long streams of dried liquids someone had spilled, and chews up wooden benches. Uninviting.
Bed extremely uncomfortable, I woke up in pain frequently throughout the night (have not had that issue at recent stays elsewhere).
Reported the issue after the first night - no solutions offered. Made my stay miserable.
Although the bathroom as a whole looked clean, there was a long blonde hair in the bathtub. Reported that as well. Was told “sorry, we’ll tell housekeeping to make sure they don’t leave hairs behind”. I left it there just to see what happened and it was still there after housekeeping left the second morning.
After the first night, housekeeping came in with fresh towels (thank you) but just threw the sheets and pillows up on the bed. Why touch it if you are going to do a half-a** job?
Why do the plugs next to the bed say “Cell phones only?” Plenty of people need them for things like CPAPs and there are no other plugs to be seen on that side of the room.
The room was clean, and other than the very loud heating/cooling unit for the room, it was quiet.
I’m leaving exhausted from the bed and didn’t enjoy myself like I usually do at a hotel but there were some positive qualities so between 2 and 3 stars.
Amy
Stayed 2 nights in Jul 2024