Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Buona tappa per chi è diretto al Glacier NP

Posted Aug 29, 2016
Pros: parcheggio, vicinanza all'autostrada
Cons: colazione
L'hotel si trova vicino ai collegamenti autostradali e ad un complesso di strutture sanitarie e di assistenza alla salute. Comodo per chi vuole fare una sosta la cui destinazione è il Glacier National Park. Il parcheggio risulta ampio e gratuito e anche il personale si è dimostrato gentile e disponibile. La colazione potrebbe essere migliorata (soprattutto per noi europei...). Il fitness centre è dotato di soli 3 attrezzi sistemati in una piccolissima stanza senza finestra, mancano i pesi.
Comment from Hotel Management
Aug 30, 2016 by Ray, Hotel Management
Dear Massimo, Thank you for staying with us. So glad you had a good trip to Glacier NP in Montana! Our hotel constantly strives to balance a superior guest experience with our very affordable rates. We do not have a lot of frills, but provide a super-comfortable room, great service, a good breakfast, and a quiet, secure location. Thanks again!
5 out of 5
by A verified traveler

Clean and comfy Hotel

Posted Aug 21, 2016
Really clean lovely room. Very comfy bed. Whole Hotel had a nice vibe. Decent breakfast too.
Comment from Hotel Management
Aug 30, 2016 by Ray, Hotel Management
Thank you for staying with us and for your most positive review. We hope to serve you again in the future!
5 out of 5
by A verified traveler

Posted Aug 20, 2016
The hotel is good for the price and is very close to the Japanese Garden
Comment from Hotel Management
Aug 30, 2016 by Ray, Hotel Management
Thank you for staying with us. Our hotel is very close to many wonderful attractions in Spokane. So pleased you had a pleasant stay. We appreciate your business and hope the rest of your trip is a big success!
3 out of 5
by A verified traveler from Calgary, Canada

Nice hotel close to many hospitals

Posted Aug 19, 2016
Pros: staff
Cons: new beds and pillows
Location: NorthTown Mall is 15minutes drive nice mall to shopping,and the Cathedral Saint John Evangelist behind the hotel is beautiful.
It was ok for two nights, I stay 3 nights it was a little rough.
Comment from Hotel Management
Aug 20, 2016 by Ray, Hotel Management
Dear Elizabeth, First, thank you for choosing The Madison Inn. We are pleased you enjoyed our new beds and pillows and that we were able to make you comfortable. Taking care of people who are away from home is our job, and we do have many families who are with us for lengthy stays. We enjoy getting to know them and easing their way. If a similar need arises for you, we would be pleased to provide a welcoming home away from home. Thanks again for staying with us.
2 out of 5
by A verified traveler from Calgary

The noise from air conditioning is too loud.

Posted Aug 18, 2016
Pros: The breakfast is good!
Cons: Fix the air conditioning or get a quiet one!
The air conditioning is too loud, I feel like I sleep right by a train track, every 15 minutes it start up and generate some loud noise for about 5 minutes, so I am not able to get a good sleep the whole night. But their breakfast is good!
Comment from Hotel Management
Aug 18, 2016 by Ray, Hotel Management
I am so sorry your AC unit kept you awake. Did you mention it to the staff while you were here? We could have made some adjustments, or possibly moved you to a different room. So glad you enjoyed breakfast. Thank you very much for choosing The Madison Inn. When you come back, tell us about your sensitivity to the AC unit's noise and let us make sure you get a good night's sleep! We appreciate your business. Thank you.
5 out of 5
by A verified traveler

Posted Aug 17, 2016
People at the front desk are great. Great location to the riverfront park and the falls.
Comment from Hotel Management
Aug 18, 2016 by Ray, Hotel Management
Thank you so much for choosing The Madison Inn and for your positive feedback. Hope to see you again on your next visit to Spokane!
4 out of 5
by A verified traveler

Nice place

Posted Aug 11, 2016
Out of downtown and into an urban neighborhood. A clean and out of the way establishment that has been updated in all areas except a business center. Very comfortable and well cared for property with an excellent and accommodating staff. I would recommend a stay.
Comment from Hotel Management
Aug 13, 2016 by Ray, Hotel Management
Thank you very much for your positive feedback! Regarding a business center, we make every effort to print or copy or fax for you at the Front Desk. So glad you enjoyed your stay. We hope you will come back and see us again!
5 out of 5
by A verified traveler from Bismarck, ND

Lovely room & hospitable staff

Posted Aug 9, 2016
Pros: It was cleanly, quiet and offered a hearty breakfast. The bed and pillows were very comfortable and the staff was kind and accommodating.
Cons: The pancakes were rather dry.
Location: It was quiet and shrouded in beautiful greenery. There was a beautiful, flower park called Manito nearby.
My daughter and I thoroughly enjoyed our stay. The room was clean, the king-sized bed we shared was very comfortable, and the pillows had varying degrees of lofty fluffiness, so our necks were happy too. The staff was very accommodating, answering questions about places to see, restaurants at which to eat, and various route options for our continuing travel to Seattle. Nearby the hotel there was a beautiful park called MANITO which was filled with various flower gardens. Definitely worth a visit. Though we didn't partake, complimentary popcorn was available at the front desk in the late afternoon and evening. There was also a hearty breakfast the next day. The value to cost ratio was definitely better than many places we've stayed, so we'll be back if we pass through Spokane again.
Comment from Hotel Management
Aug 13, 2016 by Ray, Hotel Management
Thank you, Karl, for staying with us and for your very nice review. We work hard to make our guests comfortable and to provide an excellent value for your dollar. So glad you found nearby Manito Park, enchanting at this time of year. We hope to have the pleasure of serving you again the next time you are in Spokane!
4 out of 5
by A verified traveler

A short college visit

Posted Aug 7, 2016
Nice quiet lication. Friendly staff. Parking could be little tough due to space.
Comment from Hotel Management
Aug 13, 2016 by Ray, Hotel Management
Thank you for staying with us, Mama J. We appreciate your business and look forward to seeing you the next time you come to town. Thanks again!
5 out of 5
by A verified traveler from san diego

Clean, friendly.

Posted Aug 6, 2016
Breakfast was a little weak, but everything else was fantastic.
Comment from Hotel Management
Aug 13, 2016 by Ray, Hotel Management
Thanks for your very positive review, Alex! Maybe you can let us know what else you would like for breakfast. We have a wide variety of foods, both hot and cold, but are always interested in guest feedback. Thank you for staying with us.