Ratings based on 105 Verified Reviews

3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

An ok option

Posted Sep 21, 2017
Pros: location
Location: Close to downtown, though that closes early on the weeknights, perhaps the weekend too.
Not a fancy hotel, but in a fairly good location 2 miles from downtown, a little tricky to find at first, and have to drive through a shopping center to get to. The rooms were fine, and they had food in the am.
Comment from Hotel Management
Oct 10, 2017 by Daxa, Hotel Management
Dear Guest, Thank you for the feedback from your recent stay with us. Hope to see you when in town again. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, OH

Close to State Fair.

Posted Aug 21, 2017
hotel itself is nice and clean but the people upstairs above our room thot they should do the river dance or something. Stomping on floor into early morning hours.
Comment from Hotel Management
Aug 31, 2017 by Daxa, Hotel Management
Dear guest, Thank you for the feedback from your recent stay with us. If you would have mentioned the noise to the front desk they would have called the room.I apologize about the noise. Thank again
5 out of 5
Recommended
for Everyone
by A verified traveler from Joliet, IL

Posted Aug 21, 2017
The hotel smelled and looked very clean! I like the soap dispensers instead of the little bars of soap. The free breakfast the next day was good too! Staff very polite.
Comment from Hotel Management
Sep 16, 2017 by daxa, Hotel Management
Dear guest, Thanks for offering a review from your recent stay with us. What a pleasure it was to hear about your positive experience with us. Hope to see you in future. Thanks agin
5 out of 5
by mike

great

Posted Aug 18, 2017 on Hotels
front desk person was very friendy & helpful
Comment from Hotel Management
Sep 16, 2017
Dear Guest, Appreciating you taking the time to giveus feedback. What pleasure it was to hear about your positive experience with us. Hope to see you in future. Thanks again.
4 out of 5
by A verified traveler

Posted Jul 31, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Dear guest, Thank you or taking the time to give us a feedback after staying at Bestwestern in Sprngfield Il. Hope to see you when in town again Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler from clarksville, tn

Nice near Lincoln sites and food

Posted Jul 6, 2017
Pros: Pool area kept clean and close to Lincoln sites
Cons: Was more than we expected so good for now
Location: Lincoln monuments close, downtown close, interstate close
Hotel staff fixed our issues quickly and kept the pool towels refreshed. Breakfast was a nice mix of hot and cold food. Was beyond what we expected. Close to MC D, Hardee's, and several other restaurants. Not far from interstate and downtown. We liked our stay!
Comment from Hotel Management
Jul 9, 2017 by daxa, Hotel Management
Dear Guest, What a pleasure it was to hear about your positive experience with us from your recent stay with us. We thank you for taking the time to give us a fedback. Every guest is important to us & knowing you had a srat stay is wonderful news.
4 out of 5
by Wendy

Posted Jul 3, 2017 on Hotels
Comment from Hotel Management
Jul 5, 2017
Dear Wendy, Thanks for taking the time to give us a feedback from your recent stay with us. Glad to hear you enjoyed your stay. Hope to see you in future. Thanks againn
4 out of 5
by Seth gilstrap

Posted Jul 3, 2017 on Hotels
Comment from Hotel Management
Jul 5, 2017
Dear seth, Thanks for taking the time to give us a feedback from your recent stay with us. Hope to see you when you are in town again.
4 out of 5
by Robert

Great stay in Springfield

Posted Jun 28, 2017 on Hotels
Clean and comfortable. Great breakfast. Manager was very friendly and helpful. Quiet and easy access.
Comment from Hotel Management
Jul 5, 2017
Dear Guest, thanks for taking the time to give us a feedback. from your recent stay with us. Happy to hear you enjoyed your stay with. Hope to see you in future. Thanks again.
3 out of 5
by Kenneth

Posted Jun 15, 2017 on Hotels
Comment from Hotel Management
Jul 5, 2017
Dear Kenneth, Thanks for taking the time to give us a feedback from your recent stay with us. Hope to see you in future