Ratings based on 511 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Eastern PA
R&R and down time between model RR show daysPosted Feb 1, 2016
Cons: Add hot chocolate to breakfast.
Location: Great spot between good cluster of eating places and Eastern States Exhibition bldg.
Nothing bad to say. Place and stay was great on all accounts. Excelent breakfast. Just enough variety for us. Super great comfy bed. HD TV to relax by.
for Everyoneby A verified traveler
Great service and friendly staffPosted Jan 28, 2016
We recently had to travel to Springfield for a funeral and stayed in your hotel. The front desk was very friendly and helpful. Hotel clean, beds comfortable and great pillows. I would suggest adding an extra blanket in the closet for those guest that get cold. My niece was looking for one and this might be something others need, too. Thank you for a clean, comfortable hotel for our stay.
for Everyoneby A verified traveler from Somers, NY
Immaculate rooms, super close to Big EPosted Jan 18, 2016
Pros: Clean, comfortable, & convenient .
Cons: Microwave in the room.
Location: Big E events
Very reasonably priced, comfortable brand new mattresses and bedding in our room, immaculate- cleaning staff truly superior. Nice basic breakfast with good coffee, WiFi speed was variable, Ask for room in lower number on each floor closer to the river then the road. Some road noise could be heard in room but died down after 9:00. Very efficient friendly staff. Looked like a nice big pool closed for the season, more then adequate fitness room. 2 double bed room might be a bit small for four adults.
by A verified traveler
Decent stayPosted Nov 16, 2015
Overall it was fine. Nothing fancy. Clean. The continental breakfast consisted of stale bread, stale English muffins, pressed egg patty and sausage.
for Business Travelersby Susan from Brewster
Good choice!Posted Nov 3, 2015 on Hotels
Hotel staff were all friendly, helpful and professional. Hotel was clean and comfortable.
for Business Travelersby John from Syracuse NY
A Great deal...Posted Oct 30, 2015 on Hotels
The service here was great. They were friendly, helpful and willing to share local places to eat and shop, unlike some places we have visited. The Hotel was clean and the rooms comfortable.
for Couplesby A verified traveler
Posted Oct 29, 2015
Efficient hotel. We needed a nice place to stay for a stop over on a longer trip and this fit the bill.
for Familiesby A verified traveler
Nice city, Springfield, MAPosted Oct 27, 2015 on Hotels
We visited with family, also the Basketball Hall of Fame Museum, a restaurant called "Plan B" at the museum, very excellent food, highly recommended.
for Business Travelersby Susan from York PA
Small roomsPosted Oct 27, 2015 on Hotels
Rooms were very small.
for Familiesby Cristina from St. Paul, MN
Nice hotelPosted Oct 23, 2015 on Hotels
There was one thing that bothered us during our stay: the strong chemical smell in the lobby, elevator and hallways. Everything else was great, the room was spacious and clean , staff was very nice, good location, free breakfast.