Why no continental breakfast?
Posted Oct 10, 2016 on Hotels
Was disappointed that there was no continental breakfast. All your competitors offer free breakfast. Could not get dvd player to operate. Staff person at registration gave a very quick explanation, but was very busy with guests. A simple explanation on how to operate the dvd IN WRITING in the room solves the problem.
Otherwise, room was clean, bed comfortable, no complaints
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review of your recent stay at Candlewood Suites. I sincerely apologize for the issue your encountered with the DVD player and the front desk being busy. I want you to know that I am taking into consideration the suggestion you made about the note in the room explaining the DVD player. Thank you again and we hope to see you again.