Ratings based on 169 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by Chad M.
GreatPosted Dec 20, 2017 on Hotels
Very impressed with room and staff!
Beds were very hard hard on backPosted Dec 4, 2017 on Hotels
The beds were very hard Could not sleep because of beds But other then that they were nice rooms and holtel
for Everyoneby A verified traveler from OK
Nice hotel near I-55Posted Nov 8, 2017
Excellent hotel for both an overnight stay or for extended living, especially for the price. Full kitchen with all necessary items. Quiet. Good furniture and room plan.
by A verified traveler
Posted Nov 4, 2017 on Hotels
Posted Oct 31, 2017 on Hotels
Posted Oct 10, 2017 on Hotels
Entire experience was a solid A
Comfortable on a busy weekendPosted Oct 4, 2017 on Hotels
It was a busy weekend at the Candlewood Suites Springfield. We waited a good 20-minutes in line to check-in as the 1 desk agent checked in multiple parties. We arrived right at 3pm so rooms were still being cleaned and some people in front of us were not having any luck getting a room. We stepped up to the desk and the agent quickly found our two rooms for which I had pre-paid. People all around me were asking for keys, towels, directions and the agent was overwhelmed trying to keep up with it all. He was very helpful just overwhelmed. He told us to let him know if our room was missing anything or needed attention. When we got to the room; it was nice enough. It didn't have the over-kill chemical smell and my wife, who was pregnant and has a super-sniffer, said it smelled good. There were some spots on the floor that made me feel like it could have been cleaned better, but nothing too terrible worth mentioning. In one of our rooms the pillows were stacked on the desk and not on the bed. I really think they were just busier than they thought they would be and were trying to keep up. The bed was very comfortable and the room good sized in the Queen studio suite.
for Everyoneby A verified traveler from freedom
traveling through springfieldPosted Sep 17, 2017
Pros: clean, good mattress, dog friendly. outstanding service.
Location: there are a lot of historic sights in springfield. there is quite the variety of restaurant's near the hotel.
we stayed here on a vacation stop. the gentleman at the counter was the nicest and most helpful we have ever experienced. we were traveling with our dog and he made sure that we had all the info we needed on where to go to play fetch and take care of business. the room was very clean. good water pressure in the shower. comfortable bed. all in all, this was a great stay. would highly recommend.
Our Eclipse TripPosted Aug 22, 2017 on Hotels
Enjoyed having the full refrigerator, the microwave and the nearby restaurants. I also welcomed the option of buying a single serve container of cereal, milk and other items and eating them in a clean, quite room with the available utensils.
Posted Aug 21, 2017 on Hotels
Nice room but location leaves a bit to be desired.