the location is convenient, the facility and property is nice and clean and the breakfast was good, but we were very disappointed in the king bed in room 250. The bed was very hard/firm and we both did not sleep well the one night we stayed. For that reason I could not stay there again.
Comment from Hotel Management
Nov 16, 2016 by GM, Hotel Management
First, I would like to thank you for your kind remarks regarding our convenience, our nice and clean facility and our complimentary hot breakfast. We really do diligently strive to provide a fresh and clean accommodation coupled with warm and friendly hospitality. Now, please allow me to apologize on behalf of our hotel for the dissatisfaction you experienced with your night's sleep. We hate to hear that you didn't sleep well. We understand that there are so many different preferences with firmness of mattresses and are sorry that we missed the mark for you. We will use your feedback in our continuing efforts to provide a great experience for all that enter our doors. We do appreciate the opportunity to serve you and hope that you will give us another shot next time your travels bring you through our beautiful city.
Our kindest regards,
Comfort Inn & Suites