Ratings based on 454 Verified Reviews

4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville KY

Pleasantly Surprised. Great Value!

Posted Dec 16, 2017
Pros: Cleanliness and well equipped rooms and great selection of breakfast menu items.
Cons: At this price point, very little.
Location: Sets back a bit off the street so not readily visible. But not hard to find. There’s a wide variety of restaurants and shopping only a few block away.
Was just looking for something rather basic for a nights rest. Something clean and quiet at a budget price. Happy to report this place was all that and more. Much more. Very nice staff that was eager to please. Room was clean, neat and well appointed, and the entire facility appeared almost new. Exceptionally nice (warm and inviting) lobby and breakfast area, with a great selection of menu items. Not just cold cereal or pastries but an actual hot breakfast. Will not hesitate to stay here on future visits to Springfield.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Convient to our final destination!

Posted Dec 11, 2017
How can you pass up a cookie?! Well, when they're in the lobby at your arrival, you can't and you're not even checked in yet! Check in was easy, room was comfortable, stay was relaxing, and breakfast was on the house! How can you ask for more?! Oh, coffee, tea or hot chocolate were available for your pleasure at check in/out and in your room, too!
Comment from Hotel Management
Dec 12, 2017 by Stephanie H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that your stay was comfortable and relaxing and that you enjoyed our complimentary cookies, coffee, tea, and hot chocolate. Just what each guest needs with the cold weather setting in. We appreciate your business and look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Visiting Wittenberg University

Posted Dec 2, 2017
Pros: Conveniently located.
Cons: Breakfast options were sufficient, but could be improved upon
Off the main road, so set back and quiet. Conveniently located, several nearby eateries, shopping, and close to campus. Hotel staff was very pleasant, room was clean and comfortable. We're return visitors.
Comment from Hotel Management
Dec 4, 2017 by Stephanie H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We apologize that you did not enjoy our breakfast but delighted to read that you enjoyed our pleasant staff and clean, comfortable rooms. We thank you for your business and look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Hard to find

Posted Nov 29, 2017
Good experience once we got there. Needs better signage at the road. The very small entrance is across from Applebys and looks like it going into a closed restaurant or business. Just saying...good luck.
Comment from Hotel Management
Dec 4, 2017 by Stephanie H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We apologize that you found it difficult to find us. Unfortunately we do share a drive way with the restaurant in front of us. We thank you for your business and we look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Western PA

Comfortable and clean

Posted Nov 28, 2017
Stayed overnight in our way to pickup a rescue dog. The Country Inn was very nice, great heating/cooling, comfortable beds, very nice bath with good, soothing shower.
Comment from Hotel Management
Dec 4, 2017 by Stephanie H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you enjoyed your stay and we wish you luck with your new rescue dog. Thank you for your business and we look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location close to shopping and restaurants

Posted Nov 27, 2017
The hotel is easy to fine and the staff is very friendly.
Comment from Hotel Management
Dec 4, 2017 by Stephanie H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our friendly staff and that finding us was easy. We appreciate your business and look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Nov 22, 2017
Hotel staff are very friendly and helpful Nice breakfast and nice room
Comment from Hotel Management
Nov 24, 2017 by Stephanie H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted that you enjoyed our friendly staff and hot breakfast. We look forward to seeing you again soon when your travels bring you back to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Posted Nov 17, 2017
Night staff very friendly and welcoming. Rooms very clean and nicely decorated. Breakfast was good and had many options.
Comment from Hotel Management
Nov 24, 2017 by Stephanie H., Hotel Management
We appreciate your feedback and thank you for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from pennsylvania

very nice place. it was very close to the area we

Posted Oct 30, 2017
Pros: very comfortable
Cons: the surrounding area
Location: good eating places around the area
great facility, but the stores around it are empty. such a shame
Comment from Hotel Management
Nov 4, 2017 by Stephanie H., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are happy that you had a comfortable stay with us. Unfortunately we do have some restaurants that closed up around us and the Target store but there are still many around us to choose from. Thank you for your business and we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

hidden away

Posted Oct 24, 2017
Cons: More signage at street level. Elevated sign was hard to notice once off the major highway
The only negative was finding the entrance in the dark. There was no sign at street level, The hotel was set well away from the road behind two vacant businesses. and no direct road into hotel. The facility itself was excellent. Great breakfast and helpful staff.
Comment from Hotel Management
Nov 4, 2017 by Stephanie H., Hotel Management
Thank you for taking the time to share your feedback. We apologize for the inconvenience it was trying to find us in the dark. Unfortunately we do share a drive way with the restaurant in front of us. We are happy to see that you did enjoy our hot breakfast and helpful staff. We hope for another opportunity to exceed your expectations in the future.