Ratings based on 755 Verified Reviews

2.9 out of 5
48% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and clean.

Posted Jan 28, 2018
Comfortable bed, good location right off 44. Very friendly staff .
Comment from Hotel Management
Jan 31, 2018 by SP, Hotel Management
Dear Guest, Thanks for your comments. I’m glad you you notice our comfortable bed.We look forward to serving you again. Sincerely, Hotel Manager
2 out of 5
by A verified traveler

under construction

Posted Jan 16, 2018
Pros: good bed
Cons: mgr should be aware of room conditions
Location: na
toilet did not flush & was not fastened to floor drywall against front window room generally dirty
Comment from Hotel Management
Jan 31, 2018 by SP, Hotel Management
Dear Guest, Thanks for your comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Remodeling

Posted Dec 30, 2017
This hotel has the potential of being a nice hotel once the remodel is complete. The staff was very helpful to us during our stay.
Comment from Hotel Management
Jan 31, 2018 by SP, Hotel Management
Hello Dear Guest, Thank you for your comments. We are almost done with the remodeling. I am really pleased that you like our customer service. We look forward to serving you again. sincerely, Hotel Manager
1 out of 5
by A verified traveler from St. Paul, MN

This hotel should NOT be open to the public

Posted Dec 29, 2017
Pros: Nothing!
Cons: Close the place down.
The hotel is under renovation. We had no locks on our doors. We had no hot water. There are old toilets and other detritus piled in the breezeways. Another guest who checked out early said he had bodily fluid stains on his bedspreads. THIS PLACE SHOULD BE SHUT DOWN.
Comment from Hotel Management
Feb 4, 2018 by SP, Hotel Management
Dear Guest,We appreciate your feedback. It's disappointing to know that you left us feeling unsatisfied with your stay; Your review was shared with the management and maintenance staff and was informed to take necessary action. We hope you'll consider staying with us again in the future, as we'd appreciate the opportunity to win back your trust. Thank you. Thank you for your time.
1 out of 5
by A verified traveler from Chicago

DO NOT STAY

Posted Dec 29, 2017
It was actively under construction. There was junk and debris everywhere, and the staff was incredibly unpleasant. We couldn't wait to get out of there.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Remodeling but not too much of an issue

Posted Dec 22, 2017
Pros: close to needed area
Cons: might have been nice to know it was under remodel.
Location: eat, walk, see
people were pleasant and place is being updated. came in late and found it easy to check in.
Comment from Hotel Management
Dec 25, 2017 by Bobbie, Hotel Management
Thank you for taking the time to review our property. We are sorry to hear your stay with us was not one of comfort. Our staff work hard to give the best customer satisfaction. The renovation is well under way and we are doing our best to keep the mess to a minimum. We look forward to seeing you again after the remodel.
1 out of 5
by A verified traveler

Not good

Posted Dec 22, 2017
Hotel staff was great. Hotel and grounds were filthy room was dirty smelled like something died in it would have left but now I know why the room was not refundable. Would not recommend this place to anyone.
Comment from Hotel Management
Dec 25, 2017 by Bobbie, Hotel Management
Thank you for taking the time to review our property. We are sorry to hear your stay with us was not one of comfort. Our staff work hard to give the best customer satisfaction. The front desk would have been more than happy to relocate you to a different room. We look forward to seeing you again after the remodel.
3 out of 5
by A verified traveler

Under construction at the moment, nice tub

Posted Dec 11, 2017
Pros: Tub was great and relaxing, close to highway.
Cons: Overall condition which it seems they are working on. But maybe lower the price, for now.
Location: really close to highway, colleges, and food
The whole hotel is under construction. I went to room to relax and heard hammering the whole time. Checked in, employees seem nice, but key wouldn't work. He came and opened the room and said it was probably a battery issue, so he would send maintenance when he returned from Lowe's. He never showed up. I left to go eat and had to go to office again and have them open the door, maintenance still never came. Also, the deadbolt did not work or the TV remote, which they did replace for me. Bed was pretty comfy, tub was very nice, except for the HOLE in the ceiling. That was a little concerning and this whole hotel was a little creepy. I had to cover it up with a towel. Room was pretty clean though. Breakfast was strange. I went up to get breakfast and was asked if I wanted waffles or a cheese omelet. Employee was very nice but it was kinda weird not being able to just go get my own food, butter, etc. I left and called while out about the door. I got back hours later and the whole doorknob system was replaced, but had to go to front desk to get a new key activation, but then no problems, and deadbolt was fixed as well. Overall, not bad but I thought it was a little pricey for the condition of this property at the moment. Like going to breakfast and seeing furniture and old toilets in the hallway.
Comment from Hotel Management
Dec 19, 2017 by Bobbie, Hotel Management
Thank you for taking the time to review our property. I am sorry to hear your stay with us was not one of complete comfort. Currently we are in the process of a complete renovation to fix and restore all that is needed. Our staff works hard on giving the best customer service we can and we do apologize for any inconveniences that you may have had. We look forward to seeing you after the renovation is complete.
3 out of 5
Recommended
for Everyone
by A verified traveler

Near I44

Posted Dec 7, 2017
Renovation in progress, room was clean. Perfect for what we needed.
Comment from Hotel Management
Dec 19, 2017 by Bobbie, Hotel Management
Thank you for taking the time to review our property. We are sorry to hear your stay was not one of complete comfort. During our renovation we are upgrading everything to give our guests a better quality. We look forward to seeing you after the renovation is complete.
2 out of 5
by A verified traveler

Under construction quite messy.

Posted Dec 5, 2017
The suite was very small. Only walking space around bed. The remodeling is very messy. The room looked clean.
Comment from Hotel Management
Dec 6, 2017 by Bobbie, Hotel Management
Thank you for taking the time to review our property. Our staff work hard at giving the best customer satisfaction that they can. We are glad to hear you enjoyed staying with us and look forward to your next stay.