Ratings based on 767 Verified Reviews

2.9 out of 5
49% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Needs attention and to be refreshed

Posted Apr 9, 2018
Room OK but outside and hallways were bad and need to be cleaned up.
Comment from Hotel Management
Apr 10, 2018 by SP, Hotel Management
Hello Dear Guest, Thank you so much for your stay and your review. I hope you like our newly renovated room. I will talk to maintenance team about the issue you have reported. We will take necessary action. come and see us in future to serve you better. Thanks, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Super friendly people

Posted Apr 6, 2018
The whole experience was great. People were super friendly. Breakfast was great. Room was super clean and did not have that strange odor most hotel rooms seem to have. I have no complaint
Comment from Hotel Management
Apr 8, 2018 by SP, Hotel Management
Hello,Dear Guest, Thank you so much for your stay and your positive review. I am glad you like our newly renovated clean rooms and our professional staff. I will share your review with our house keeping staff.It is really a matter of pride for our hotel and staff.We shall serve you even better next time.I hope you will recommend us to your family and friends. Please do visit us again. Thanks, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2018
Awesome staff. Everyone went out of their way to make our stay great.
Comment from Hotel Management
Apr 2, 2018 by SP, Hotel Management
Hello Dear Guest, Thank you for your positive review and your stay. I am glad you like our newly remodeled rooms. I am very happy that you like our professional staff. I will share your review with our professional front desk staff. You will recommend us with your friends and family. Looking for your next visit to serve you better. Thanks, Hotel Manager.
2 out of 5
by A verified traveler

Needs attention

Posted Mar 18, 2018
It appears they try to clean the rooms but it is kind of a rundown old hotel. Needs to be totally renovated. Price was right for what you get but if I had to do over would have spent a few more bucks to stay at nicer hotels less than a mile away.
Comment from Hotel Management
Mar 22, 2018 by BG, Hotel Management
Hello, Dear Guest,Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.
1 out of 5
by A verified traveler

Smelled like a cigarette butt

Posted Mar 18, 2018
The room smelled horrible, one of three bulbs above the sink worked. It was horribly run down. The check in took forever. Only redeeming thing, I left behind a folder with important and personal information and got a call that it was found shortly after leaving.
Comment from Hotel Management
Mar 22, 2018 by BG, Hotel Management
Hello, Thank you for your stay and reviews. I am sorry we couldn't satisfy your recent stay. We have taken necessary action regarding rooms. I hope you will see us in future. Thanks,
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and clean.

Posted Jan 28, 2018
Comfortable bed, good location right off 44. Very friendly staff .
Comment from Hotel Management
Jan 31, 2018 by SP, Hotel Management
Dear Guest, Thanks for your comments. I’m glad you you notice our comfortable bed.We look forward to serving you again. Sincerely, Hotel Manager
3 out of 5
by A verified traveler

Blah

Posted Jan 19, 2018 on Hotels
The hotel was a mess being remodeled and should have been closed. Had to step over and go around stuff.
Comment from Hotel Management
Jan 31, 2018 by SP, Hotel Management
Dear Guest, Thank you for letting us know about your recent stay. We regret that your stay did not meet your expectations and thank you for letting us know a few of the points that concerned you. We have had our maintenance team dealing with your concern shared by you.We look forward to being able to exceed your expectations on your next visit.
2 out of 5
by A verified traveler

under construction

Posted Jan 16, 2018
Pros: good bed
Cons: mgr should be aware of room conditions
Location: na
toilet did not flush & was not fastened to floor drywall against front window room generally dirty
Comment from Hotel Management
Jan 31, 2018 by SP, Hotel Management
Dear Guest, Thanks for your comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
1 out of 5
by A verified traveler

Not thrilled

Posted Jan 15, 2018 on Hotels
It wasn't clean, didn't like that could walk outside from room/people could see/walk up to room from outside. Wasn't aware of this. Not comfortable at all.
Comment from Hotel Management
Jan 31, 2018 by SP, Hotel Management
Hello Dear Guest, Dear Guest, We appreciate your feedback. Your review was shared with the management and maintenance staff and was informed to take necessary action .. We hope you'll consider staying with us again in the future, as we'd appreciate the opportunity to win back your trust. Thank you. Sincerely Hotel Manager
5 out of 5
by A verified traveler

Posted Jan 14, 2018 on Hotels
Relaxing
Comment from Hotel Management
Jan 31, 2018 by SP, Hotel Management
Hello dear Guest, Thank you for your comments. I'm really pleased that you have enjoyed your stay. We look forward to serving you again Sincerely, Hotel Manager