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Reviews of Embassy Suites Springfield

3.5 out of 5
Embassy Suites Springfield
8100 Loisdale Road, Lorton, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1002 reviews" "
Rating 8 - Good. 170 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tim Kube Director of Operations on Apr 22, 2024
Thank you for your recent visit to the Embassy Suites Springfield. We hope that you enjoyed your stay and visit us again soon!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Comfortable room. Close to lots of restaurants and stores.
Stayed 1 night in Apr 2024
Response from Mohammad on Apr 19, 2024
Hi Tom, Thank you for staying and providing your feedback. Your feedback is very important to us and Our team. Hope to see you soon.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2024
Response from Tim Kube Director of Operations on Apr 17, 2024
Thank you for your recent visit to the Embassy Suites Springfield. We hope you visit us again soon!!

10/10 Excellent

todd

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding room, bar & restaurant in lonby above average.
Stayed 1 night in Mar 2024
Response from Tim Kube Director of Operations on Apr 16, 2024
Thank you for staying at the Embassy Suites Springfield. We are glad that you enjoyed your stay and we hope that you come back to visit us again soon!!

10/10 Excellent

S

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Embassy Suites has recently undergone a total renovation, and it is beautiful and modern inside. We enjoyed the full, free breakfast, pool, and fitness center, which are so appealing in all Embassy Suites. Parking is not free; it is $15/ night.
Stayed 2 nights in Apr 2024
Response from Adam on Apr 11, 2024
Dear valued guest,We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Leslie, Mexico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could NOT have been more helpful. Everyone was helpful and very friendly! The facilities were lovely.
Stayed 3 nights in Mar 2024
Response from Tim Kube Director of Operations on Apr 9, 2024
Thank you for staying with us at the Embassy Suites Springfield. Please come visit us again soon!!

10/10 Excellent

Lydie-Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tim Kube Director of Operations on Apr 9, 2024
Thank you for visiting the Embassy Suites in Springfield. We hope that you enjoyed your stay and come visit us again soon!!

8/10 Good

Connell

Liked: Cleanliness, property conditions & facilities
Good Overall
Stayed 1 night in Apr 2024
Response from Adam on Apr 8, 2024
Hello Connell, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield,

10/10 Excellent

Stacee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to dislike about the Embassy Suites Springfield. The staff was amazing, from checking in, to the fabulous breakfast staff and the evening staff that worked the managers cocktail hour. Everyone was just really nice and attentive. I wish I could name them all. The renovations look great!
Stayed 2 nights in Apr 2024
Response from Tim Kube Director of Operations on Apr 7, 2024
Thank you so much for visiting the Embassy Suites Springfield. We hope you visit us again soon!!

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam on Apr 5, 2024
Hello Sonja, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Adam on Apr 1, 2024
Dear Daisy, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

2/10 Terrible

Justin

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were baby roaches crawling around the breakfast buffet and the air conditioner didn't cool down the room at all.
Stayed 1 night in Feb 2024
Response from Adam on Mar 25, 2024
Dear Justin, We apprecaite your feedback and will follow up on your concerns. Thank you for staying at the Embassy Suites by Hilton Springfield.

8/10 Good

Petricia

Liked: Cleanliness, amenities
Disliked: Staff & service
Property is nice and clean Food was good Had issues with temperature control in my room i called the desk for assistance i was reassured someone would come help no one came it was late i wrapped myself up in blankets and tried to sleep checked out next morning
Stayed 1 night in Mar 2024
Response from Adam on Mar 25, 2024
Hello Petricia, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Laura

Traveled with family
Very nice property
Stayed 1 night in Mar 2024
Response from Adam on Mar 22, 2024
Hi Laura, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Christopher, Pflugerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SHOPPING
Stayed 2 nights in Mar 2024
Response from Adam on Mar 19, 2024
Hi Christopher, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam on Mar 19, 2024
Dear Jada, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam on Mar 19, 2024
Hi Brandi, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

6/10 Okay

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam on Mar 11, 2024
Dear Ray, We appreciate you taking the time to provide us with your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment
Stayed 1 night in Mar 2024
Response from Adam on Mar 4, 2024
Dear Emily, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Kristen

Stayed 1 night in Mar 2024
Response from Adam on Mar 4, 2024
Dear Kristen, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

8/10 Good

joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tim Kube Dir of Ops on Feb 27, 2024
Thank you for staying at the Embassy Suites Springfield. We hope that you visit us again sometime soon

6/10 Okay

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but they charge $15 a day parking fee & $25 a day property fee.
Stayed 1 night in Feb 2024
Response from Adam on Feb 26, 2024
Hi Alexis, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Melana

Stayed 2 nights in Feb 2024
Response from Adam on Mar 21, 2024
Hello Melana, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

roseanne

Staff were very helpful
Stayed 2 nights in Feb 2024
Response from Adam on Feb 19, 2024
Dear Roseanne, We apprecaite your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2024
Response from Adam on Mar 21, 2024
Hello Christopher, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Brian C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Adam on Feb 19, 2024
Dear Brian, We appreciate your feeback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

beverly

Stayed 1 night in Feb 2024
Response from Adam on Feb 19, 2024
Dear Beverly, We appreciate your feeback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, food and love. The free happy hour.
Stayed 1 night in Jan 2024
Response from Adam on Feb 19, 2024
Dear Luis, I am glad to hear that you you enjoyed your stay with us. We appreciate your feeback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Carol, Mashpew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2024
Response from Adam on Jan 30, 2024
Dear Carol, We appreciate your feedback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful stay
Stayed 1 night in Dec 2023
Response from Adam on Jan 29, 2024
Dear Freida, We apprecaite your feedback and Thank you for staying at the Embassy Suites by Hilton Springfield.

8/10 Good

Habtamu

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 3 nights in Jan 2024
Response from Lucy on Jan 16, 2024
Thank you for your feedback.

6/10 Okay

Rhyan

Stayed 1 night in Jan 2024
Response from Lucy on Jan 16, 2024
Thank you for your feedback.

10/10 Excellent

Ann-Margaret

Stayed 1 night in Jan 2024
Response from Adam on Feb 19, 2024
Dear Ann-Margaret, We appreciate your feeback and thank you for staying at the Embassy Suites by Hilton Springfield.

10/10 Excellent

Karlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tim Kube Dir of Ops on Jan 11, 2024
Thank you for your recent visit to the Embassy Suites Springfield. We hope that you visit us again soon. Cheers!!!

2/10 Terrible

Glen

Business traveler
Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Tim Kube Dir of Ops on Jan 10, 2024
Thank you for staying with the Embassy Suites Springfield. We apologize that we did not meet your expectations. We hope that you come to visit us again.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly. Food was great. Up to date renovations. Happy hour was absolutely awesome. Breakfast was superb. We have been to a lot of Embassy Suites.... From NJ to North Carolina. This by far was the best one. Thanks for everything. We will be back.
Stayed 2 nights in Jan 2024
Response from Lucy on Jan 8, 2024
Thank you for taking the time to give us your feedback. We appreciate what you wrote and are happy to know that you enjoyed our hotel. Hope to see you soon, take care!

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Unaccomodating
The female receptionist should not be in the hospitality field. She worked maybe 7-3pm on Dec 30th. Not accommodating at all.
Stayed 1 night in Dec 2023
Response from Lucy on Jan 8, 2024
Thank you for taking the time to give us your feedback. We appreciate what you wrote, and I will inform management.

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Tim Kube Dir of Ops on Jan 10, 2024
Thank you for staying with the Embassy Suites Springfield. We hope that you come to visit us again.Cheers!!

10/10 Excellent

Michael

Traveled with family
Stayed 4 nights in Dec 2023
Response from Lucy on Jan 8, 2024
Thank you for taking the time to give us your feedback. Hope to see you soon, take care!

2/10 Terrible

Bushra

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from Tim Kube Dir of Ops on Jan 10, 2024
Thank you for staying with the Embassy Suites Springfield. We are sorry we did not meet you expectations. We hope that you come to visit us again.Cheers!!

8/10 Good

Kendra

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Lucy on Jan 8, 2024
Thank you for taking the time to give us your feedback. Hope to see you soon, take care!

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay room was nice and clean.
Stayed 1 night in Dec 2023
Response from Lucy on Jan 8, 2024
Thank you for taking the time to give us your feedback. We are happy to hear that you were happy with your stay. Hope to see you soon, take care!

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Hotel
Always amazing HATE the $12.00 parking fee..just include it in the price no one walks to the Hotel everyone drives
Stayed 1 night in Dec 2023
Response from Tim Kube Dir of Ops on Jan 10, 2024
Thank you for staying with the Embassy Suites Springfield. We hope that you come to visit us again.Cheers!!

10/10 Excellent

Vaughn

Stayed 2 nights in Dec 2023
Response from Lucy on Jan 8, 2024
Thank you for taking the time to give us your feedback. Hope to see you soon, take care!

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expereience
Stayed 1 night in Dec 2023
Response from Tim Kube Dir of Ops on Jan 10, 2024
Thank you for staying with the Embassy Suites Springfield. We hope that you come to visit us again.Cheers!!

10/10 Excellent

Justin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay - clean with easy access to the highway while traveling. I don't understand the $12 "parking" fee but other than that the hotel did a great job on all levels.
Stayed 1 night in Dec 2023
Response from Lucy on Jan 8, 2024
Thank you for taking the time to give us your feedback. We appreciate what you wrote and are happy to know that you enjoyed our hotel. Hope to see you soon, take care!

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Lucy on Jan 16, 2024
Thank you for your feedback.

10/10 Excellent

Loris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tim Kube Dir of Ops on Jan 10, 2024
Thank you for staying with the Embassy Suites Springfield. We hope that you come to visit us again.Cheers!!

4/10 Poor

Morade

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Tim Kube Dir of Ops on Dec 23, 2023
Thank you for your recent stay with us. We hope to see you again soon

10/10 Excellent

Wendy

Traveled with partner
Liked: Amenities
Very welcoming. Complimentary snacks and real alcohol on arrival, real breakfast, including omelet station, included and silent!!! rooms
Stayed 1 night in Dec 2023
Response from Tim Kube Dir of Ops on Jan 10, 2024
Thank you for staying with the Embassy Suites Springfield. We hope that you come to visit us again.Cheers!!