Ratings based on 278 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Customer Service

Posted Apr 23, 2018
trying to shorten my stay due to a family emergency proved quite challenging in getting my refund.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochelle il

Visiting family

Posted Apr 17, 2018
Nice hotel close to shopping and food and had a very good nights sleep
3 out of 5
by A verified traveler

Quiet & Comfortable, but sub-par for a Hampton

Posted Apr 16, 2018
The room and quiet location is nice, but the morning breakfast was disappointingly and surprisingly sparse. Most hotels in this price range (including Hamptons) have much better breakfasts. Hampton is still my first choice, but I'll be skipping this one in the future since there are so many other alternatives.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chesapeake, Virginia

Nice hotel and conveniently located

Posted Apr 6, 2018
Great Hotel friendly staff, friendly housekeeping. Room very clean the only thing that I would say they need to do is upgrade the bathrooms because they're old. The room itself was fine but the bathroom needs to be remodeled.. it was very clean just old in appearance.
5 out of 5
Recommended
for Everyone
by A verified traveler from springfield il

Very convenient location

Posted Mar 5, 2018
My family and I were glad to stay at this hotel because the staff, food and management was excellent!
5 out of 5
Recommended
for Everyone
by A verified traveler

Closed pool on mondays.

Posted Feb 18, 2018
We got there late sunday afternoon and stayed the night. Used the pool and went to bed. Got up went to pool and sign on door closed for cleaning. Sign was there until checkout. And No one was there cleaning all day. Very upset.
Comment from Hotel Management
Feb 21, 2018 by Management, Hotel Management
Oh no, we're so sorry! We'll look into adjusting the time a few hours later. Every Monday morning our pool receives its weekly DEEP clean. Once this is completed the pool is shocked and must be left out of order for several hours to safe again to swim in. Mondays are our best opportunity to complete this disturbing the least amount of guests. I wish you would have reached out to our desk staff who would have been happy to extend a late check out so you could swim. We apologize for the inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2018
Great, easy experience! We were on a road trip and the hotel was easy and staff was super friendly!
Comment from Hotel Management
Feb 21, 2018 by Management, Hotel Management
We'll that's what we aim for. A friendly team and great and easy experience. Thanks!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2018
I don’t think i’ve ever laughed so much at check-in. Solomon was adorable!
Comment from Hotel Management
Feb 21, 2018 by Management, Hotel Management
Awe...thanks for recognizing Solomon! He is one witty guy! Laughter is the best medicine! Be well!
4 out of 5
Recommended
for Everyone
by A verified traveler from Rockford, IL

Great Staff

Posted Jan 15, 2018 on Orbitz
Staff was WONDERFUL! The best part of staying here! We were there with Middle School Cheer Squad and their families. Every Staff member we encountered was pleasant. They were patient and kind to the kids which I appreciated.
Comment from Hotel Management
Feb 21, 2018 by Management, Hotel Management
Thanks for choosing us and we're thrilled to read the staff was pleasant and helpful!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice motel close to shopping and dinning

Posted Dec 27, 2017
Key did not work had to get it remade other than that it was fine Here to visit family