Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice place to stay

Posted Dec 31, 2015
It's a great place to stay, clean and great personal staff,excellent breakfast, I personal recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

I person recommend, it's great place to stay ex

Posted Dec 29, 2015
I recommend it's super clean, and great staff,excelente breakfast w
5 out of 5
Recommended
for Everyone
by A verified traveler from hamilton ontario

Excellence.

Posted Dec 3, 2015
Pros: Everything. They even gave me a googie bag for the journey!
Cons: I was unable to get an invoice because I booked on line.
Location: N/A
Everything was wonderful. Breakfast was delicious, decor of hotel and room, et al were amazing. I even got a goodie bag on my way out!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2015
quick overnight stay for a long drive. nice, comfortable, close to shopping and our route. would stay again
3 out of 5
Recommended
for Everyone
by A verified traveler from Londonderry, NH

One night in West Springfield

Posted Nov 23, 2015
I have stayed at many Hampton Inn's across the country. This one is not my favorite. The hotel itself is ok but a bit run down. The rooms were immaculate but you can tell it is an older hotel. The two biggest issues I had were 1) the location. It is super convenient; however, it is on a busy road near shopping so the noise level was pretty high until ten o'clock at night. I have stayed at hotels in Times Square and heard less noise than I did at this one. 2) We were given an ajoining room. The people in the room next to us were so loud I could hear there conversation word for word. We had to be up really early the next morning and after waking my daughter up for the third time at eleven pm, we wound up switching rooms. The staff was very kind about it but you really should not be able to hear an entire family's conversation /fighting in your room. Bottom line for the amount of money the room cost, I expect not to hear my neighbor. If noise does not bother you, then this hotel is perfectly acceptable.
5 out of 5
Recommended
for Families
by Raju from West Palm Beach, FL

Posted Oct 29, 2015 on Hotels
We brought our pet along to stay and the hotel was very friendly.
5 out of 5
Recommended
for Families
by Not Provided

This traveler left a rating score only Posted Oct 27, 2015 on Hotels
4 out of 5
Recommended
for Families
by Christopher

This traveler left a rating score only Posted Oct 22, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 14, 2015 on Hotels
Did not have remote for tv and had to call the front desk to get one.
5 out of 5
Recommended
for Getaway With Friends
by Barbara from Framingham

Great Time

Posted Oct 4, 2015 on Hotels
Very comfortable, courteous staff, extra plus of full breakfast offers in the AM.