Ratings based on 646 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from illionis

Very clean and close to everything

Posted Aug 22, 2016
Very clean, love the room service and the fact that it is close to everything. My son truly enjoy the swimming pool!
Comment from Hotel Management
Aug 22, 2016 by Chris, Hotel Management
Thank you for staying with us! I am glad to hear your son enjoyed the pool! We hope to see you again!
3 out of 5
by A verified traveler from Wisconsin

Weekend visit to Springfield

Posted Jul 11, 2016
Initial opinion of hotel very good. Lobby area modern and swanky. Room was rundown. Broken glass in picture frame over jacuzzi, black desk chair held together by white cable tie, bathroom mirror missing decorative trim in places. WiFi was a joke. Was never able to connect to complimentary service...kept wanting to bill fee per day. With so many options of hotels in area, not sure I would rebook this hotel if I visited Springfield again.
Comment from Hotel Management
by Chris, Hotel Management
I want to apologize for your experience. We do have free wifi but I completely understand if logging into it was difficult. We are working to address this. The issues noted with the room have been repaired and should have been fixed prior to your arrival, I am working with our maintenance team to ensure this never occurs again.
5 out of 5
by A verified traveler

Pleasant Stay

Posted Jun 29, 2016
Slept like a log, enjoyed an excellent breakfast, staff friendly, helpful, and efficient.
Comment from Hotel Management
Jun 29, 2016 by jja, Hotel Management
Thanks for the review and staying with us! I am glad you took advantage of our made to order farm fresh Chef cooked breakfast!
5 out of 5
by Brittany

Posted May 16, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Jeff, Hotel Management
Thanks for the FIVE star rating!
4 out of 5
by atesha from Chicago

Great stay.

Posted May 16, 2016 on Hotels
This is my second time stay here and again it was great. Hotel staff was friendly and the rooms are nice and very clean.
Comment from Hotel Management
Jun 16, 2016 by Jeff, Hotel Management
Thanks for the comments regarding the hotel and staff.
5 out of 5
by A verified traveler from Pekin, Il

Posted May 15, 2016 on Hotels
Very nice hotel and the beds are so comfortable!
Comment from Hotel Management
Jun 16, 2016 by Jeff, Hotel Management
Thanks for the FIVE stars and we are glad you enjoyed are Garden beds...We just installed them in all of our two double queens this year.
5 out of 5
by Heather

Posted May 12, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Jeff, Hotel Management
Thanks for the review. Conveniently located on the southeast side of Springfield, just one block from I-55 at Exit 94, the Hilton Garden Inn Springfield hotel is in an excellent central location. Enjoy easy access to Lincoln attractions including the Convention Center and State Capitol, only five miles from the hotel. Go shopping,
4 out of 5
by A verified traveler

Posted May 12, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Jeff, Hotel Management
We hope to see you again soon!
5 out of 5
by Robert

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Jeff, Hotel Management
Thanks for the FIVE Stars. Conveniently located on the southeast side of Springfield, just one block from I-55 at Exit 94, the Hilton Garden Inn Springfield hotel is in an excellent central location. Enjoy easy access to Lincoln attractions including the Convention Center and State Capitol, only five miles from the hotel.
4 out of 5
by A verified traveler

We will return to this hotel

Posted Apr 20, 2016 on Hotels
This was our visit to this hotel, both visits were great experiences. The hotel staff is great, the buffet is nice, we have family in the area so they join us for the buffet. We will return to this hotel.
Comment from Hotel Management
Jul 9, 2016 by Jeff, Hotel Management
We are glad you enjoyed your stay and dined in the Garden Grill. Enjoy delicious local flavors and daily chef's specials at the Garden Grille, open daily for breakfast and dinner. If you prefer the convenience of dining in your room, grab a snack or tasty microwavable meal from the 24-hour Pavilion Pantry or order a meal from room service