Ratings based on 134 Verified Reviews

3.7 out of 5
75% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jan 14, 2017
The Front Desk Associate Chrissy was the highlight she made our checking in pleasant . 🤗
Comment from Hotel Management
Jan 15, 2017 by bob, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Good value for the money

Posted Jan 14, 2017
Good location, good value for the money. Hotel staff is courteous and helpful. Facility is generally clean - but room has some leftover items from previous guests, making it bad customer experience. Room heater is noisy and window is unopenable, making it difficult to get fresh air.
Comment from Hotel Management
Jan 15, 2017 by bob, Hotel Management
Thank's for your response
5 out of 5
Recommended
for Everyone
by A verified traveler from ames iowa

Nice and comfortable hotel

Posted Dec 30, 2016
Stayed overnight at the hotel: room was clean and comfortable, breakfast was good and it has indoor pool as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, IL

Nice hotel close to Highway

Posted Dec 14, 2016
Motel one right off of Dirksen the main road but had parking behind the motel which made it nice that you didn't have to park on the main strip nice clean pool was nice and a nice breakfast in the morning
Comment from Hotel Management
Dec 25, 2016 by JayP, Hotel Management
Thanks for staying with us. We work hard to make our guests happy. Thank you for sharing your experience with Microtel Inn&Suites. we are really appreciate For taking the time for the feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from springfield il

Stay Review

Posted Nov 27, 2016
Hotel has a lot of potential. Staff need hospitality training. Better house keeping could really help build a positive reputation.
Comment from Hotel Management
Dec 25, 2016 by JayP, Hotel Management
Thank you for taking the time for feedback, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 19, 2016
Decent place to stay for a night if you're passing through.
Comment from Hotel Management
Nov 26, 2016 by Jay, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Couples
by A verified traveler from Kansas City, MO

Nice lodging next to many restaurants.

Posted Nov 2, 2016
The staff was Friendly and helpful. The rates are reasonable for the accommodations.
Comment from Hotel Management
Nov 9, 2016 by bob, Hotel Management
Thank you for your response
2 out of 5
by A verified traveler from US

Hair everywhere

Posted Oct 28, 2016
Pros: Convenient location. Price was decent but no hot tub and the pool is very small.
Cons: Hair stuck in the sheets and pillowcases. Hair all over the bathroom floor and tub.
Comment from Hotel Management
Oct 30, 2016 by bob, Hotel Management
thank you for taking the time to lets us know
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Roomy suite-like room..

Posted Oct 24, 2016
Pros: Large room, suite-like, mini kitchen area. Very nice set-up, stayed alone, could easily have had 3 in room if used sofa bed. Great location, easy to access from highway and quick, easy drive to Lake Springfield.
Cons: Could use a little updating, hallways were very warm.
Location: Shore fished on way home from St. Louis in a couple lakes on way back to Chicago area, just an overnight sleep spot, so quicker trip home the next day
Comment from Hotel Management
Oct 28, 2016 by bob, Hotel Management
Thanks for your response
3 out of 5
by A verified traveler from Utah

The carpet in the hall and elevator were filthy.

Posted Oct 24, 2016
Pros: The price was acceptable but not that much better than other, cleaner hotels.
Cons: Cleanliness, general maintenance.
Location: Springfield IL, near the Lincoln Library and Museum.
I believe this hotel will soon be a hotel where I would not stay. It seems to be following Motel 6.
Comment from Hotel Management
Oct 28, 2016 by bob, Hotel Management
Thanks for letting us know were working on a new remodel