Room (Louis XIV) | Individually decorated, individually furnished, iron/ironing board

Reviews of Naomi's Inn Bed & Breakfast

3.5 out of 5
Naomi's Inn Bed & Breakfast
20 Springfield St, Springfield, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 344 reviews" "
Rating 8 - Good. 70 out of 344 reviews" "
Rating 6 - Okay. 28 out of 344 reviews" "
Rating 4 - Poor. 11 out of 344 reviews" "
Rating 2 - Terrible. 4 out of 344 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

My

Liked: Staff & service
Disliked: Property conditions & facilities
Can hear the people walking upstairs and the people get into building.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very delightful and large room. Innkeeper is very welcoming. Breakfast was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun, charming and welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! The room was much bigger than anticipated. The bed was very comfortable just what I needed.
Stayed 1 night in Mar 2024

10/10 Excellent

Josiah, Fitchburg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naomi’s Inn is an eclectic place, each guest room has a unique look and feel. It’s a warm inviting place, and your host provides a warm breakfast. Plenty of on-site parking, and conveniently located near highway access and downtown. I’ll definitely check their availability next time I’m in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given my professional needs to be in Springfield MA several days a month NAOMI'S Inn offers me a place to feel safe , provides flawless service and very unique rooms to your choosing. Offering a relaxing and quiet atmosphere the owner is very authentic and in a heartfelt way makes you feel warmly welcomed. This is truly a very special property. Nothing like it anywhere in the Springfield region. Premier place to stay one or more nights. Jay S.
Stayed 1 night in Mar 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the eclectic decor, the comfortable bed, the great shower, and the host.
Stayed 1 night in Feb 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice, comfortable place. The room we had was spacious and well apportioned.
Stayed 3 nights in Jan 2024

8/10 Good

Sherryl

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were divinely comfortable. Rooms were spotless and accommodating. Shower was difficult for seniors to access.
Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Allen

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Comfy
Very cute and comfortable B&B. Marci was so wonderful and she cooked us a lovely breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Heather L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and different!
Fantastic customer service from start to finish. Room was beautiful and breakfast was AMAZING and served at the piano bar!😍
Piano bar
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem and affordable option to chain hotels. Very nice made to order breakfasts too. We had a memorable two night stay and will be back.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Business traveler
Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would come back, memorable
I enjoyed my stay at the bed and breakfast. It's cute quaint place with attentive excellent staff. I checked in with my boyfriend and my dog. We both felt welcomed and made to feel right at home. I would come back again. Probably try out another one of thier themed rooms. I stayed in the Gamma Green and liked it. The towels smelled a bit funny but everything else was great. The breakfast was yummy. I like that they have their own chicken coop for their own eggs. I like that they do what they can to source their own food. It was Thanksgiving, so pumpkin french toast was delicious to enjoy on such day. All in all a great experience.
Stayed 1 night in Nov 2023

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naomi’s is super convenient, with a homey touch, pet friendly and terrific breakfasts. We had great conversations with all the guests and the owner.
Stayed 3 nights in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Lisa

Traveled with family
Liked: Staff & service
Owner were very attentive and accommodating, however whoever lives upstairs needs to stop walking during the night. Parking was not explained so hope we parked in the correct spot.
Stayed 1 night in Nov 2023

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
What an excellent place to stay in western Mass! Super nice place to stay if you want to avoid run of the mill hotels. Easy parking in back and Marci was a super friendly host!
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not your grandma's Bed and Breakfast...YAY!
What a gem! the experience you will have at Naomi's will be quirky and interesting and definitely not mundane and predictable. The attention to detail of the different rooms and their themes, the artistry that invites conversation and Marci's keen desire to have her guests feel welcome cannot be overstated. We stayed several days while visiting family in the area and enjoyed great conversations over breakfast, great coffee, fresh, not mass-produced breakfasts, and the ease to come and go as we pleased. If you are open to the unpredictable and unique and relish human interaction, this is the place for you!
Stayed 4 nights in Oct 2023

8/10 Good

Jay

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naomi is an incredible host. Her B & B is adorable. She is kind and caring. I would recommend this place to anyone in this area!!!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naomi’s is a fun, unique place to stay. Our hostess was so friendly and helpful. Breakfast was great with homemade autumnal muffins. We really enjoyed our stay!
Stayed 1 night in Oct 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service
This was a neat B&B, lots of character, and the proprietor Marci was great. Breakfast was delicious. However, the shower in our room did not work.
Stayed 1 night in Oct 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place! a true hidden gem!
Naomi's is a true hidden gem! If ever we need to stay in this area again, this is the only place we would consider staying. Our room was very clean and even had a fish tank. She made us a delicious breakfast, which is served around an old piano which was a great experience. After breakfast she allowed us to look at the other unoccupied rooms. Every room is different and very unique in its own way. She tries very hard to make sure every guest is fully accommodated!
Stayed 1 night in Sep 2023

10/10 Excellent

Ellen Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay. Room was very comfortable. Marci was very pleasant and accommodating. Super convenient for our visit to the Big E.
Stayed 1 night in Sep 2023

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
What a fun concept! I feel like you never find interesting and fun B&Bs anymore. I loved my room so much - highly recommend the Louis XIV room if you want to feel like royalty.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Quirky B&B, overall a bit run down and could do with sprucing up. We stayed in Asian Flair. Coffee hutch in room held one empty french press and no coffee, refrigerator tiny and could not even hold our leftovers from dinner. But bed was comfortable and Marci is lovely. This is on a busy street right across from a hospital, so there is traffic noise and sirens.
Stayed 1 night in Sep 2023

8/10 Good

Judith

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night only. Marci was the perfect host, making us feeling more than welcome. Very helpful in suggesting places for dinner in the nearby vicinity. Great breakfast (both the food and the company). We really enjoyed our stay at the inn.
Stayed 1 night in Jul 2023

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Excellent stay at a super cute B and B. Marci is a friendly and gracious host and a great cook. The room and the common areas were clean and just as described. 100% recommend and would stay again any time I'm in the area.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely update, super clean rooms
Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and accomodating to our specific needs.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B
Awesome plave. Naomi is a great host.
Stayed 1 night in Jul 2023

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our first B&B experience. It was awesome!
Stayed 1 night in Jun 2023

10/10 Excellent

Chris, BONDI BEACH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Naomi's has its own unique style. It's a converted house and the rooms are all unique. Marci is a great host and the breakfast was home made and tasty.
Stayed 1 night in Jun 2023

10/10 Excellent

Justine

Liked: Cleanliness, staff & service
Loved it
Stayed 1 night in Jun 2023

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is beautiful room serving excellent good
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A charming mix of styles and much varied collections of art and curios. Friendly. Hosts who make everyone comfortable to share stories and ideas around the piano—which is the breakfast table. And, oh, those breakfasts! An engaging and relaxing place with unique style and grace.
Stayed 1 night in May 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is convenient to the highway as well as to various restaurants. Nearby hospital provides additional experience of over head helicopter flights
Stayed 1 night in May 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
This bed and breakfast is amazing!
Stayed 1 night in May 2023

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Naomi’s Inn was utterly adorable! It was clean and well-decorated. Our tall mattress was lusciously soft and there were plenty of pillows of varying softness. There was an in-room drip coffeemaker (with cream kept in the common-area fridge). Breakfast was tasty and filling; we were allowed to eat in our room or outdoors on the deck (we follow strict viral precautions). There were a good number of options for dinner delivery (Janna’s Grill & Social Club deserves 5 stars!). Check-in and check-out were via text, which was very convenient! Host Marci was very kind and helpful. In summary, we will stay here again when we go to Brimfield next year, and we hope you stay here too!

10/10 Excellent

Dana

Stayed 1 night in Apr 2023

10/10 Excellent

Sonny

Liked: Cleanliness, amenities, property conditions & facilities
Very quaint cozy and the hospitality was welcoming. Breakfas and coffe were amazing.
Stayed 1 night in Apr 2023

2/10 Terrible

Roxanne

Disliked: Staff & service
I wasn’t able to check in after paying
Stayed 1 night in Mar 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vey comfortable large room with beautiful furnishings. Convenient locations and friendly inn-keeper.
Stayed 1 night in Feb 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Overall much better than expected! We booked the room one day prior our trip, didn't expect too much. Yet when we got into the room we were surprised by its total beauty and elegance: antique furnitures, beautiful and comfortable bedding, decorations, big screen TV, nice bathroom... Manager/owner Marcie is a very heartwarming artist lady, she made a few gorgeous fun chalk painting through the house. The breakfast she made was no ordinary: egg tart, waffle cup with strawberry cheese cake in it, thick bacon, delicious! Talking to her is such joy. We will definitely come back to stay in Naomi's inn in the future. Highly recommend.
Stayed 1 night in Feb 2023

4/10 Poor

Janet

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Inn is not as advertised on their website. No pool, refrigerator in room, no bottled water. More poorly maintained than 'quaint'. Disappointing.
Stayed 2 nights in Feb 2023
Response from Marci on Apr 16, 2023
Nowhere on our page does it say we have a pool. A guest listed that amenity in error. I don't know what we can do about that...