Ratings based on 697 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Springfield,il

Was a good hotel

Posted Dec 26, 2017
This hotel is under new management and is a Red Roof Inn now. It was a cute retro hotel with a decent bar. Bar was closed and room was not clean when entered. Switched rooms ok. Hotel staff didn’t look closely at the name on the reservation or number of nights so last name caused a mix up that could not be fixed easily. We had multiple family staying at same hotel. They Did comp a night for mess up, so that was nice.
Comment from Hotel Management
Dec 29, 2017 by GSM, Hotel Management
We appreciate your feedback, and we certainly apologize for the confusion at check-in with your family member having the same name. Also, the bar has been closed for specific holidays and during slow season we close early some nights depending on amount of business. We hope to have you back again to provide you with a much better experience on your next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Round Lake, IL

Conference in Springfield

Posted Nov 7, 2017
Pros: It was more affortable then others and it's location to downtown Springfield and histirical sites
Cons: the entire hotel appears seriously dated
Location: State Capital buildings, LIncoln historical sites
Selected this hotel for its location to our meeting hotel and access to state historical sites for my wife who accompanied me while I was attending the conference meetings.
Comment from Hotel Management
Nov 18, 2017 by GSM, Hotel Management
Thank you for staying with us as well as your helpful feedback! We certainly hope that you will stay with us again on your next visit.
4 out of 5
by Renee

Posted Oct 3, 2017 on Hotels
Comment from Hotel Management
Oct 9, 2017
Thank you for your helpful feedback! We appreciate you and look forward to your return.
3 out of 5
by Dale

Posted Oct 1, 2017 on Hotels
Comment from Hotel Management
Oct 4, 2017
Thank you for your recent stay with us! We appreciate your feedback and we look forward to your return.
4 out of 5
by Richard

Farm show

Posted Sep 3, 2017 on Hotels
Stayed in a king suite - lots of room!! Was in town for farm show and breakfast did not start until 6:30am - most exhibitors on road by 6!!
Comment from Hotel Management
Sep 6, 2017
Thank you for your feedback about your recent stay with us! We certainly hope to have you here again on your next visit.
5 out of 5
by Cheryl

Review

Posted Aug 28, 2017 on Hotels
Our stay was very nice and the staff very helpful!
Comment from Hotel Management
Sep 6, 2017
Thanks for your recent stay with us! We are pleased to know that you enjoyed your stay with us and we look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good for a short stay in Springfield

Posted Aug 27, 2017
Room was good although bed was not comfortable. Good strong shower. Left too early to have free breakfast. Watch out for $9 parking fee - seems steep when there's no apparent shortage of parking space.
Comment from Hotel Management
Aug 28, 2017 by Night Man, Hotel Management
There should only be a parking charge for state employees discounted rooms. Otherwise parking is complementary. We appreciate your feedback and hope to have you stay with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from DC

Across the street from capital

Posted Aug 26, 2017
Retro hotel with lots of parking walkable to Lincoln attractions, restaurants and shops.
Comment from Hotel Management
Aug 28, 2017 by Night Man, Hotel Management
Thank you for your recent stay with us! We look forward to serving you on your next visit to Springfield.
5 out of 5
by Noel

Great stay - casino adds some entertainment

Posted Aug 22, 2017 on Hotels
Stayed here when traveling home from '17 solar eclipse. Arrived late - quick & friendly check in. Hotel is clean & in good shape. Casino is across parking lot on a riverboat. Did not eat at the hotel/casino restaurants. Not much to see with in walking distance from hotel or much of anything in the whole city for that matter.
Comment from Hotel Management
Aug 28, 2017
Thanks again for staying with us as well as your feedback! We hope that you will stay with us again on your next visit.
4 out of 5
by A verified traveler

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017
Thanks for staying with us! Please do so again soon.