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Get an overview of this hotelFamily-friendly hotel with outdoor pool and 24-hour fitness center


This family-friendly West Springfield hotel is located in the entertainment district, within 2 mi (3 km) of Big E, Springfield Museums, and Josiah Day House. Springfield Armory and Naismith Memorial Basketball Hall of Fame are also within 3 mi (5 km).

Hotel Features

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in the lobby, and conference rooms.

Room Amenities

All 48 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and Egyptian cotton sheets. Guests will also find refrigerators, microwaves, and premium bedding.

Hotel Amenities

Hotel Amenities

Regency Inn & Suites features an outdoor pool and a 24-hour fitness center. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. Business amenities consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 800 square feet (72 square meters) include a conference center and conference space. For a surcharge, the property provides a roundtrip airport shuttle during limited hours, a theme park shuttle, and a casino shuttle. This Victorian hotel also offers a library, coffee/tea in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Regency Inn & Suites is a smoke-free property.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Breakfast available (surcharge) 
  • Casino shuttle (surcharge) 
  • Coffee/tea in lobby 
  • Computer station 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 800 
  • Conference space size (meters) - 72 
  • Express check-out 
  • Free parking nearby 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Long-term parking (surcharge) 
  • Meeting rooms 2 
  • Number of buildings/towers - 1 
  • Number of floors - 2 
  • Number of meeting rooms - 2 
  • Offsite parking discounted rates available 
  • Offsite parking reservations required 
  • Outdoor pool 
  • Parking (limited spaces) 
  • Shopping center shuttle (surcharge) 
  • Smoke-free property 
  • Television in lobby 
  • Theme park shuttle (surcharge) 
  • Total number of rooms - 48 
  • Train station pickup (surcharge) 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Microwave  
  • Outdoor pool  
  • Refrigerator  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Long-term parking (surcharge), Free self parking, Parking (limited spaces), Free parking nearby, Offsite parking discounted rates available, Offsite parking reservations required

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Daily housekeeping 
  • Desk 
  • Egyptian-cotton sheets 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Iron/ironing board 
  • Microwave 
  • Pillowtop mattress 
  • Premium bedding 
  • Private bathroom 
  • Refrigerator 
  • Shower/tub combination 

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Golf lessons available nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 

Hotel Policies


Minimum check-in age is 21


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 16 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.


Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

24-hour check-in

No elevators


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: USD 10.00 per person (approximately)
  • Fee for wireless Internet in public areas: USD 5 (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 5 (rates may vary)
  • Pet fee: USD 25.00 per pet, per night plus USD 150.00 one-time cleaning fee
  • Pet deposit: USD 150.00 per stay
  • Early check-in fee: USD 30.00
  • Late check-out fee: USD 30.00
  • Kitchen/kitchenette fee: USD 10.00 per night
  • Refrigerator fee: USD 5.00 per night
  • In-room microwave fee: USD 5.00 per night
  • Rollaway bed fee: USD 30.00 per night
  • Facilities fee: USD 20.00 per person, per stay and includes use of:
- Fitness facilities
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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