Family owned comfort!
Posted Oct 3, 2016
I've stayed here several times now, all of which were for business. It is located directly across from the Big E fairgrounds in West Springfield, Massachusetts. This is a family owned business and is operated by them. They are lovely people who do their very best to make you feel at home - they are conscientious and take pride in the reputation of their hotel. They offer breakfast with your stay - bagels, make your own waffles, toast, hard cooked eggs, fruit, cereal, fresh juice and coffee..... I was a vendor at the Big E and had a late check-in - the nicest part of the day was when you arrive you are greeted by a friendly face who directs you to a buffet that is put out specifically for the many vendors who are staying at their hotel. It is a variety of somewhat disconnected foods, but it is fresh, hot, and tasty and it's all included with the price of the room.