Ratings based on 538 Verified Reviews

3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from bc

Posted Mar 23, 2018
Very quiet-off season. Bed comfortable and bedding was clean. Some places got missed by cleaning staff.
Comment from Hotel Management
Apr 2, 2018 by Jodi, Hotel Management
Thank you for your feedback we are working on this issue.
2 out of 5
by A verified traveler

Disappointed

Posted Mar 15, 2018
Lights off in the lobby when we checked in, and when we left the next day. Looked like the place was closed. Staff never at the counter, had to wait. Keys replaced multiple times as they didn't work. Room had holes in the walls and counter, poor electrical service - really didn't feel right.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 15, 2018 on Hotels
5 out of 5
by A verified traveler

Posted Jan 13, 2018 on Hotels
Comment from Hotel Management
Feb 5, 2018 by jodi, Hotel Management
thank you for your review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2017
It has nice it was convenient to my doctor's appointments
Comment from Hotel Management
Dec 11, 2017 by jodi , Hotel Management
thank you..we are glad you enjoyed your stay
5 out of 5
by Niqula

Holiday travels

Posted Nov 30, 2017 on Hotels
Came to Springfield for Thanksgiving holiday to be with family and friends. We had a wonderful time. We always stay at Route 66 when we come to Springfield. Our stay is always comfortable, convenient and the price is right. They have friendly staff and our rooms are always clean. It is also centrally located and close to family.
Comment from Hotel Management
Dec 11, 2017
thank you. We are glad you enjoyed your stay
4 out of 5
by Joel

Posted Nov 28, 2017 on Hotels
It was very dark making the place seem unsafe
2 out of 5
by Angela

Posted Nov 17, 2017 on Hotels
This hotel could use a major facelift
4 out of 5
by Phillip

This traveler left a rating score only Posted Nov 8, 2017 on Hotels
4 out of 5
by Roxanna

This traveler left a rating score only Posted Oct 30, 2017 on Hotels