Ratings based on 178 Verified Reviews

4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Rude staff

Posted Apr 4, 2017
Pros: Not much
Cons: People
Location: Find a different hotel
Staff complained about parking and after I paid cash they then charged my card twice ! When I asked bout it she said sorry I can give you your money back ! If I wanted to use my card in the first place why would I pay cash ? Much nicer hotels for less money in the area ...also while I was asking about the charge she was sitting on the couch eating and wouldn't even get up like a civilized person to talk to me about what she screwed up.. 2 nd review I've left in my life here and if I could I'd leave 50 of them.also the price I paid was more than it was advertised for and I didn't even say anything .then the next morning only 1/2 of breakfast was avalible ! I was told sorry they ran out of everything because they had almost a full house and no offer of any compensation...poorly ran and staffed hotel !
1 out of 5
by A verified traveler

No more Super 8 for me

Posted Feb 26, 2017
Pros: Staff
Cons: Everything but staff
The hotel smelled terrible. A combination of stale cigarette smoke and musty. Horrible tv reception, stains on ceiling in bathroom, and large rip in top sheet. Honestly, the smell was the worst. One of the worst places I've stayed.
5 out of 5
by A verified traveler

Convenient and clean hotel

Posted Jan 13, 2017 on Hotels
Location was great for us, price was good, staff was very friendly and helpful going out of their way to make sure we were comfortable. The sheets smelled clean. I would stay there again.
5 out of 5
by Shanon

This traveler left a rating score only Posted Jan 3, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
5 out of 5
by A verified traveler

Convenient to Illinois College

Posted Nov 2, 2016 on Hotels
Staff are always friendly and helpful.
5 out of 5
by A verified traveler

Clean, friendly

Posted Oct 11, 2016 on Hotels
good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2016 on Hotels
3 out of 5
by Deborah

Posted Aug 1, 2016 on Hotels
We had a birthday party in Jacksonville and wanted to stay closer to the party. When we stay in Jacksonville it is always at this hotel. Price is right and the room is very clean and roomy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2016
Cons: Size of bathroom and taller toilet stool would be very nice.
Breakfast okay but a little sparse. Eggs, bacon or sausage would be great.