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Reviews of Super 8 by Wyndham Jacksonville

2 out of 5
Super 8 by Wyndham Jacksonville
1003 W Morton Ave, Jacksonville, IL

Reviews

8.2

Very Good

Rating 10 - Excellent. 201 out of 520 reviews" "
Rating 8 - Good. 213 out of 520 reviews" "
Rating 6 - Okay. 68 out of 520 reviews" "
Rating 4 - Poor. 23 out of 520 reviews" "
Rating 2 - Terrible. 15 out of 520 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet
Stayed 5 nights in Mar 2024

8/10 Good

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some update. Shower head was way to low
Stayed 2 nights in Feb 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This place is not the quietest that I have stayed. The room was very clean and the people were pleasant. The breakfast area could have used some help. There was no orange juice and the pastries looked dried out.
Stayed 1 night in Feb 2024

8/10 Good

Donald

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of room
Stayed 1 night in Jan 2024

8/10 Good

Whitney

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Candido, Franklin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Darin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dump
Place very dirty poor breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

MICHELLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Oct 2023

4/10 Poor

Terry

Stayed 1 night in Oct 2023

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but I will stay again
The clerk at check-in was appreciative of a guest. There was an atmosphere of welcoming during my brief stay. USB charger in the room was high quality. Cartoon Network. What more do you need?
Stayed 1 night in Oct 2023

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
Front desk clerk -very friendly! Stayed here multiple times -nothing fancy, but clean and comfy!
Stayed 1 night in Oct 2023

8/10 Good

Hildrith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I stayed in was terrible but the staff changed my room and everything worked out. They handled the issue very quickly.
Stayed 4 nights in Sep 2023

8/10 Good

Brenda

Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Stayed 1 night in Sep 2023

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for overnight stay
I have stayed here on several occasions for business. Overall a clean place to stay. Breakfast isn't much.
Stayed 1 night in Sep 2023

6/10 Okay

Steve

Traveled with partner
Disliked: Amenities
Managers little kids screaming nonstop while in hall and dining area.
Stayed 4 nights in Aug 2023

8/10 Good

Lawrence W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Mini fridge and microwave was included. Room was plenty big and the bathroom was nice. Would stay there again.
Stayed 2 nights in Aug 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Herbert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room served its purpose but it was filthy, specifically the bathroom.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service
Clean, friendly, outside run down. Very limited brake fast, Refrigerator didn’t really work very well
Stayed 1 night in Aug 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
This was a 10 day stay while house hunting in the area, and visiting Illinois College. The proximity to the college, food and shopping is perfect. I would recommend.
Stayed 9 nights in Jul 2023

6/10 Okay

Marvin

Stayed 1 night in Aug 2023

8/10 Good

JOHN, WARSAW

Liked: Staff & service
Easy to find, staff was nice
Stayed 1 night in Aug 2023

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet rooms and the staff was nice. Lots of nearby restaurants. We would stay here again.
Stayed 1 night in Jul 2023

6/10 Okay

Connie

Stayed 1 night in Jul 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Joan

Stayed 1 night in Jul 2023

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
For the better rating that this hotel received i was surprised at the disappointment. The room had an unpleasant smell (whether it was stale smoke smell or something else it was hard to tell) The smoke detector was broken. The door to our room had a ton of gouges in it like someone took a knife to the door several times (the picture does not do it justice....they were deep slits) There was black mold in the shower and the exhaust fan in the bathroom sounded like it was going to explode. The walls were dirty. We stayed one night for a concert (ended up being less than 12 hours, actually,)so didn't make a huge fuss...but absolutely will not be back. Service was decent. The staff was nice for the interaction we did have.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

jeanne

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
This very-reasonably priced hotel had a clean and comfortable room. The free breakfast was adequate, parking was easy and it was pretty quiet even with a lot of people. I stayed at this hotel, went somewhere else, then stayed again on my way home. The manager recognized my name and gave me a very nice welcome back, which I thought was a very nice touch. There are plenty of good restaurants near the hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Stayed 1 night in Jun 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

roger

Liked: Staff & service
I liked the coffee. There really was no breakfast. cereal or an apple. Won't go back because of this.
Stayed 1 night in Jun 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for us, and room for Mom
We booked 2 rooms at this location. One for us and one for mom. Our room was nice. Her room was nice. Overall, it was a pleasant experience. Room to room calls didnt work, and the "free" breakfast was pretty basic, but it's a small town hotel, with plenty of food options nearby!
Stayed 2 nights in May 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hotel, but a little dated!
We enjoyed the spacious room. We picked the king sized bed with the jacuzzi and it was nice. The shower head in the shower was at eye level for myself as a 5'10" man! That is probably the only real complaint. Overall, it seemed a little dated, but it was what you'd expect for a small town hotel in the main part of town. Customer was top notch though. The upfront clerk was always helpful and was very nice!
Stayed 2 nights in May 2023

6/10 Okay

Barb

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice, clean, great price compared to other places close by.
Stayed 1 night in Apr 2023

10/10 Excellent

JOHN, WARSAW

Stayed 1 night in Apr 2023

10/10 Excellent

april

Stayed 4 nights in Apr 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Mar 2023

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Patty

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly and helpful. Rooms needed updated, bathroom fan sounded like a freight train as did the heating system. Breakfast was all carbs, no protein, fruits or yogurt. Since I m diabetic there was nothing I could eat😒
Stayed 1 night in Feb 2023

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were very friendly and helpful. Made for a great overall experience.
Stayed 1 night in Feb 2023

4/10 Poor

Jason, USA

Traveled with family
Well, we didn’t stay at the Super 8. They sent us to a different hotel because they over booked (even think I booked this room a month ago) and the hotel they sent us to was awful. Won’t book at this Super 8 again.
Stayed 1 night in Feb 2023

2/10 Terrible

Connor

Stayed 1 night in Jan 2023