Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
74% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Valparaiso, IN

Pleasant stay in the capital

Posted Oct 29, 2015
Pros: Fridge & Microwave in the room
Location: Easy on and off to the highway. Shopping centers and restaurants nearby.
I was just there overnight as I was passing through and needed a place to get a good night's rest. This hotel was reasonably priced and clean. The rooms had been recently painted and updated. I stayed in a single room and it was quite spacious. Fridge & Microwave in the room was nice. Nothing fancy, but I'd stay again. The staff were friendly during check-in and check-out.
Comment from Hotel Management
Dec 2, 2015 by BJ, Hotel Management
Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you for staying with us. As always we appreciate your business.
3 out of 5
by A verified traveler

Posted Oct 24, 2015 on Hotels
Comment from Hotel Management
Feb 6, 2016 by Ray Patel, Hotel Management
Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you for staying with us. As always we appreciate your business.
1 out of 5
Recommended
for Families
by A verified traveler

shut them down

Posted Oct 23, 2015 on Hotels
front desk service was very poor. the guy was rude and not very helpful. one morning they tried to come in my room without announcing that they were room service. im glad i had the latch on the door.
Comment from Hotel Management
Dec 26, 2015 by Ray Patel, Hotel Management
We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared with the appropriate members of our management team so that the necessary corrective measures can be taken for improvement.
5 out of 5
by Thomas

Posted Oct 13, 2015 on Hotels
Comment from Hotel Management
Feb 6, 2016 by Ray Patel, Hotel Management
Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you for staying with us. As always we appreciate your business.
4 out of 5
Recommended
for Couples
by sarah g

Comfortable night

Posted Sep 29, 2015 on Hotels
Room was clean and comfortable. Parking lot is very small with only one in and out. If you aren't skilled at manuevering a trailer don't pull in there. Front desk person was very polite and helpful. Beds and pillows were clean and comfortable for us.
Comment from Hotel Management
Dec 19, 2015 by Ray Patel, Hotel Management
Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you for staying with us. As always we appreciate your business.
5 out of 5
Recommended
for Personal Event
by Terry

This traveler left a rating score only Posted Sep 23, 2015 on Hotels
1 out of 5
Recommended
for Business Travelers
by Roberts from Indiana

BED BUGS

Posted Sep 17, 2015 on Hotels
I would give this hotel 0 stars if I could. I went here for a business trip, from the pictures the hotel doesn't look that bad. I tried to cancel my reservation when I pulled it, but it was too late. I checked in, my room was half painted the other half wasn't. There was no refrigerator or microwave although on the website it said there would be. No TV remote. Woke up the next day with 2 bed bugs crawling right beside me on the sheets. I am traumatized by this stay and will never stay at any Super 8 because of it. Really disappointed in this.
Comment from Hotel Management
Dec 19, 2015 by Ray Patel, Hotel Management
We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared with the appropriate members of our management team so that the necessary corrective measures can be taken for improvement.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

It worked for a one night business trip.

Posted Sep 8, 2015 on Hotels
The hotel was not dirty but it had a foul odor. It smelt like smoke and mildew in the hallways but our room was fine. The sheets appeared to be clean but had stains on them and needed replaced. The continental breakfast consisted of dry cereal. The AC worked great and the bed was comfortable.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Adequate location for Springfield Mile

Posted Sep 8, 2015 on Hotels
Don't really remember much as I was drunk at the time. Don't think I got bedbugs from the place or anything.
Comment from Hotel Management
Dec 19, 2015 by Ray Patel, Hotel Management
Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you for staying with us. As always we appreciate your business.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2015 on Hotels