with poor choice of furniture and sheets
Posted Nov 6, 2016 on Hotels
I have never been so uncomfortable on furniture as I was sitting on the couch sofa bed in the suite we had it was so low to the floor you ended with a back ache if you sat to watch tv for any time and getting up from it you were better off sliding off on to your knees to then stand (not easy for a 71 year old). Also problem with the TV as my wife tried to watch the world series the TV in the sitting would not even go on the channel and the one in the bed room would go on but would go out with a notice they were not subribed to that channel then it would go on to the game again for a few seconds ten out again, after a few tries by the staff we were told we could go down to the bar because all the room Tvs were doing the same. We were told when we checked out our bill would be adjusted,well when we checked out no one knew anything. I would not tell anyone to stay there. Also it would be nice to get sheets for the bed that fitted around the edge and did not slide off on the conors every time you turned over.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for staying with us recently! We appreciate your feedback. I commit to you that we will make the improvements possible to make your next stay with us better. Sincerely , Adam Martinez - Night Manager