Ratings based on 652 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Carbondale, IL

Great hotel right next to the State Building

Posted May 8, 2017
Pros: The staff
Cons: I was very happy with everything.
Location: We ate dinner at Obed and Isaac's Microbrewery and Eatery. It was within walking distance, and had plenty of sights on the walk.
I was there for a conference. The staff was extremely friendly. They answered all of my questions, and seemed genuinely concerned for how my stay was. They asked about my dinner, my night, and offered advice on places that I could visit or dine.
Comment from Hotel Management
May 8, 2017 by Night Man, Hotel Management
We appreciate your kind feedback as well as your business. We look forward to your hopeful return!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Subtly stylish hotel walkable to everything

Posted May 1, 2017
Nice refresh of facility, perfect for our quick stay between St Louis and Valpo. View of Capitol, walkable to many restaurants and bars. Great breakfast staff
Comment from Hotel Management
May 1, 2017 by Night Man, Hotel Management
Thank you for staying with us recently! We appreciate the kind feedback and we look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2017
Very nice hotel and good location. Room was nice but we had to move the chair to see tv. It could have been placed in a better spot. The bedsheets did not fit so they rolled off mattress in middle of night.
Comment from Hotel Management
Mar 26, 2017 by Night Man, Hotel Management
Thank you for your valued business as well as your important feedback! We certainly hope to make your next visit perfect.
2 out of 5
by A verified traveler from Chicago

Old and Tired plus Trains All Night Long

Posted Mar 22, 2017
Pros: Location
Cons: Update your rooms and your check-in process.
Location: Excellent location for downtown Springfield.
The entire stay was not good. It started with a 20+ minute check-in because their computer system kept "locking-up", it took so long, they just gave me a key and did not take a credit card for incidentals. After check-in, I had to go back downstairs to get keys replaced. Once in the room, I found out that Mid-Century Modern means "old and tired". The furniture was old, there were some stains on the wall around the nightstand, the refrigerator and microwave were just sitting on one wall without fixtures and still had their yellow energy rating tags on them. The mattress was even worse. I had several people in my party and 3 out of 4 rooms fell in this grouping. I have to say the bathroom was in good shape. There is also a very busy train track a block away from the hotel and they blow their horns all night long. The location is good if you are doing business with the State as it is right next to the capital. I would not recommend this hotel.
Comment from Hotel Management
Mar 24, 2017 by Night Man, Hotel Management
I am extremely sorry to see that you were unsatisfied with most of your stay here with us! I completely understand the frustration with the noise from the trains that come though Springfield. I would love to have you stay in one of our more comfortable suites located facing the west to save you from that train noise. Also , I apologize for the delayed check-in , and understand how technology can be frustrating when it doesn't work. Please know that we value your feedback and will strive to make your next stay much better.
4 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
Mar 21, 2017
Thank you for staying with us recently! We appreciate your feedback and look forward to your return.
5 out of 5
by Lisa

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
Mar 19, 2017
Thanks for staying and we hope you will do so again on your next visit!
4 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
Mar 19, 2017
Thank you and we hope to see you here again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Mar 1, 2017 on Orbitz
I was only in town for a funeral but the hotel was awesome! Bed was great, breakfast was perfect and everyone there was helpful and pleasant! I would stay there again!
Comment from Hotel Management
Mar 3, 2017 by Night Man, Hotel Management
We are so pleased to hear that you enjoyed your stay with us here at The Statehouse Inn! Thank you and we hope that you stay again with us on your next visit.
5 out of 5
by A verified traveler

A great place to stay close to the capital

Posted Feb 26, 2017 on Hotels
My room was great, and the breakfast was awesome! The staff was very courteous and helpful too. My only issue was the TV kept pixelating or the screen would go black, and I would have to turn it off and on again. I didn't notify the desk, which I should have, but I didn't have time to watch anyway.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you for staying with us recently! We truly apologize for the issue with your television. We value your business and appreciate your helpful feedback as well. We certainly hope to have stay with us again on your next visit!
5 out of 5
by A verified traveler

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
We are pleased to know that you were satisfied with your accommodations while staying with us! Please come visit us again soon!