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Get an overview of this hotelFamily-friendly hotel with 2 restaurants and outdoor pool

Location

This family-friendly Kandy hotel is within 3 mi (5 km) of Asgiri Maha Viharaya, Bahirawa Buddah, and Royal Palace of Kandy. Kandy Clock Tower and Asgiriya Stadium are also within 3 mi (5 km).

Hotel Features

This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and spa services.

Room Amenities

All 119 rooms offer free WiFi, balconies, and TVs with cable channels. Other amenities available to guests include minibars, room service, and coffee makers.

Renovations & Closures

The following facilities will be closed from 08 August 2016 to 18 August 2016 (dates subject to change):
  • Bar/Lounge
The following facilities are closed seasonally each year. They will be closed from 08 August to 18 August:
  • Bar/Lounge

Hotel Amenities

Hotel Amenities

Cinnamon Citadel Kandy features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

2 meeting rooms are available. This family-friendly hotel also offers spa services, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.

  • Number of floors - 2 
  • Number of buildings/towers - 3 
  • Babysitting or childcare (surcharge) 
  • Pool sun loungers 
  • Number of meeting rooms - 2 
  • Outdoor pool 
  • Free WiFi 
  • Total number of rooms - 119 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Laundry facilities 
  • One meeting room 
  • Poolside bar 
  • Free self parking 
  • Number of restaurants - 2 
  • Spa services on site 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Free WiFi 
  • Shower only 
  • Room service (limited hours) 
  • Private bathroom 
  • Balcony 
  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Television 
  • Cable TV service 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Vel Eliya - This buffet restaurant serves breakfast, lunch, and dinner.

Mahaveli Eliya - This fine-dining restaurant overlooks the garden and specializes in local cuisine. Guests can enjoy drinks at the bar.

Giri Sikara Lounge - This bar overlooks the pool.

Pool Bar - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2:30 PM

Check-in time ends at 2:30 PM

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the hotel:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 120.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 60.00 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 120.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 60.00 (from 7 to 12 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Rollaway bed fee: USD 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cinnamon Citadel
  • Cinnamon Citadel Hotel
  • Cinnamon Citadel Hotel Kandy
  • Cinnamon Citadel Kandy
  • Cinnamon Kandy
  • Citadel Kandy
  • Kandy Cinnamon Citadel
  • Kandy Citadel
  • Chaaya Citadel Hotel Kandy
  • Chaaya Citadel Kandy Hotel Kandy
  • Kandy Chaaya Citadel Hotel
  • Cinnamon Citadel Kandy Hotel

We should mention

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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