Ratings based on 41 Verified Reviews

3.1 out of 5
75% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Lovely hotel!

Posted May 17, 2017
The staff were so nice and accommodating during our stay, helped us with arranging airport transfers, and the food there was delicious too!
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Very good location

Posted Feb 25, 2017
We booked an appointment for 3 of us, I normally stay here every year I think the apartments need renovations as they are bit older.
Comment from Hotel Management
Mar 17, 2017 by Kavinda, Hotel Management
Dear Teepan, Thank you for choosing Global Towers Hotel & Apartments.Thank you for your suggestions.We do hope your stay with us was a comfortable one and we look forward to welcoming you again during your next visit to Colombo.Thank you.
3 out of 5
by Shamil

Posted Feb 24, 2017 on Hotels
Comment from Hotel Management
Mar 17, 2017
Dear Guest, Thank you for staying with Global Towers Hotel & Apartments. Thank you for your feedback. Thank you.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Thailand

Near the Ocean

Posted Feb 17, 2017 on Orbitz
Pros: Clean comfortable beds and rooms.
Cons: The food and the english language skills of room service.
Location: KFC next door.
The facility was nice, but the food was not very good and also somewhat expensive.
Comment from Hotel Management
Feb 23, 2017 by Kavinda, Hotel Management
Dear Guest,Thank you for your valuable feedback of our pros & cons.It is very helpful for us to improve our service.Thank you.
2 out of 5
by Gayan

Average stay for an average price

Posted Jan 31, 2017 on Hotels
It was reasonable - nothing fancy - room was small and very basic. Room service took 1 hour n 20mins and we ordered after midnight. Service was average - room cleaner was great. FREE Wifi too
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Dear Guest,Thank you for staying with Global Towers Hotel & providing a feedback of our service.We will address the issues you have encountered during your stay.Hope to see you again in your next visit.Thank you.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Sydney

Convenient to transport.

Posted Jan 18, 2017
Pros: Ease of access and closeness to transport.
Cons: Staff (front, reception, pool) lack friendliness and personal warmth. Corridors are dusty and unattractive. Room was small and cramped.
Location: On the coast so open to the fresh sea air. Close to the many coastal cafes.
This hotel doesn't deliver all that it promises. No flat screen television, no in-room safe, no king size bed, high-priced food! The building is old-fashioned and badly needs an overhaul. Room and corridor cleanliness left much to be desired and there were no towels in the room. For the service provided it is greatly over priced.
Comment from Hotel Management
Jan 27, 2017 by Kavinda, Hotel Management
Dear Guest, Thank you for staying with Global Towers Hotel & Apartments.We are so sorry to hear that you are unsatisfied with our staff friendliness and facilities in the hotel.We are working hard to make the guest happy. Global Towers Hotel
3 out of 5
by A verified traveler from Maldives

It's dirty hotel compared to the price you pay

Posted Dec 24, 2016
It's near the beach. Room and staff are good, but the toilets are dirty. There is a balcony in the room but the door is lock, and there is a sign not to open balcony door.
Comment from Hotel Management
Dec 27, 2016 by Kavinda, Hotel Management
Dear Guest, Thank you for staying with Global Towers Hotel & Apartments.Thank you for letting us know that you had a bad experience in your stay.We will take the necessary action to correct these.Hope to see you in your next visit with lots of improvements in our service. Thank you. Global Towers Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Global towers is a good hotel value but does have

Posted Nov 30, 2016
Pros: The rooms are very spacious our two bedroom suite came complete with the kitchen refrigerator etc. but was not very glamorous. The furniture was old
Cons: The entire hotel needs to be modernized
Location: Location is not great that's why they created Uber
The hotel is a very friendly staff with an OK restaurant OK pool and good location and is on Marine Road next to the beach. The rooms are dated but it does have full cable television HBO Cinemax etc. the big issue we found was that it sits next to a railroad track with very noisy trains going back and forth every 15 minutes loaded with passengers hanging out the doors and windows. A scene right out of Slumdog millionaire. The noise of the train permeates through the night so sleeping becomes a little difficult unless you live in New York City and are used to the sirens 24 hours a day. The area of the hotel is located is not the greatest but getting around is easy enough using Uber which is incredibly cheap. Forget the hotels limo or car service it's five times the price of Uber. So if you're looking for a cheap value with lots of room this is a good choice but don't expect too much. This is three-star at best
Comment from Hotel Management
Dec 2, 2016 by Kavinda, Hotel Management
Dear Guest, Thank you for choosing the Global Towers Hotel. Thank you very much for your valuable comments. We have already informed relevant departments for further improvements based on your comments.We are looking forward to see you in your next visit to Colombo. Thank you
4 out of 5
by A verified traveler

Perfect budget hotel

Posted Nov 22, 2016 on Hotels
Great stay. Top staff. Woukd stay agian.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for Staying with Global Towers Hotel & Apartments. Thank you for reviewing our property and the service. We look forward to welcome you back, on a possible future visit. Best Wishes! Global Towers Hotel & Apartments
4 out of 5
by A verified traveler

Good Location and Friendly Staff!

Posted Nov 15, 2016 on Hotels
I forgot to take one of my items and staff kept it until I returned in couple of days to collect it. Staff are friendly and helpful with a big smile on the face. Though rooms and bathrooms need bit of modernisation and update - its worth it for the price and location!
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Global Towers Hotel & Apartments. We are always working hard to make our guests happy. Thank you for spending your valuable time to give us a feedback of our service. Global Towers Hotel