Get an overview of this hotelLuxury hotel with 2 restaurants and full-service spa


Situated in Nuwara Eliya, this luxury hotel is within 9 mi (15 km) of Pedro Tea Factory, Galway Forest Reserve, and Victoria Park. Nuwara Eliya Golf Club and Pidurutalagala are also within 12 mi (20 km).

Hotel Features

2 restaurants, a full-service spa, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 24-hour room service, and a business center are onsite.

Room Amenities

All 57 rooms offer free WiFi, 24-hour room service, and LED TVs with satellite channels. Other amenities available to guests include minibars, premium bedding, and coffee makers.

Hotel Amenities

Hotel Amenities

Heritance Tea Factory features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of hotel's 2 bars/lounges. Public areas are equipped with complimentary high-speed wireless Internet access.

A business center is on site at this 5-star property. This luxury hotel also offers a library, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

  • 24-hour front desk 
  • Total number of rooms - 57 
  • Breakfast available (surcharge) 
  • Business center 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • Fitness facilities 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Library 
  • Number of floors - 4 
  • Multilingual staff 
  • Terrace 
  • Picnic area 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Number of bars/lounges - 2 
  • Elevator/lift 
  • Billiards or pool table 
  • Garden 
  • Year Built 1996 
  • Number of restaurants - 2 
  • Television in common areas 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Playground on site  
  • Miniature golf on site  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Premium bedding 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • Phone 
  • Free bottled water 
  • Satellite TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • LED TV 
  • Iron/ironing board (on request) 
  • In-room safe 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Kenmare Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

RAILWAY CARRIAGE - This restaurant serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site 
  • Miniature golf on site 
  • Horse riding/rental on site 
  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Misty Mountain Spa. Services include massages and body scrubs.

  • Body scrubs 
  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Parking height restrictions apply

Guests must contact this hotel in advance to reserve a crib (infant bed) or rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 17 for adults and USD 8 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Heritance Tea
  • Heritance Tea Factory
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Hotel Nuwara Eliya
  • Heritance Tea Factory Nuwara Eliya
  • Tea Factory
  • Tea Factory Heritance
  • Tea Factory Hotel Nuwara Eliya
  • Tea Factory Nuwara Eliya

We should mention

No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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