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Room type

Superior Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Get an overview of this hotelFamily-friendly Nuwara Eliya hotel in Kandapola with 2 restaurants


Set in Nuwara Eliya, this family-friendly hotel is within 9 mi (15 km) of Pedro Tea Factory, Galway Forest Reserve, and Victoria Park. Pidurutalagala and Nuwara Eliya Golf Club are also within 12 mi (20 km).

Hotel Features

2 restaurants, a full-service spa, and 2 bars/lounges are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, 24-hour room service, and a business center are onsite.

Room Amenities

All 57 rooms offer free WiFi, 24-hour room service, and TVs with satellite channels. Minibars, coffee makers, and free bottled water are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Heritance Tea Factory features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary.

A business center is on site at this 4.5-star property. This family-friendly hotel also offers a library, tour/ticket assistance, and multilingual staff. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Billiards or pool table 
  • Business center 
  • Concierge services 
  • Elevator/lift 
  • Fitness facilities 
  • Free breakfast 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Laundry facilities 
  • Library 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of floors - 4 
  • Number of restaurants - 2 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Television in lobby 
  • Total number of rooms - 57 
  • Tours/ticket assistance 
  • Year Built 1996 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Coffee/tea maker 
  • Free bottled water 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Television 

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Kenmare Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

RAILWAY CARRIAGE - This restaurant serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 
  • Ecotours on site 
  • Miniature golf on site 
  • Horse riding/rental on site 
  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Diviyan Spa. Services include massages and body scrubs.

  • Body scrubs 
  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies


Check-in time starts at noon


Check-out time is noon

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


You'll be asked to pay the following charges at the hotel:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 153
  • New Year's Eve (31 December) Gala Dinner per adult: USD 153
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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