Ratings based on 233 Verified Reviews

4.1 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Hotel close to Sigiriya Rock.

Posted Jun 1, 2017
Staff very friendly and helpful. Food and drinks are good to very good. The pool is wonderful and the grounds well kept. Beware the guides and venders and Tuc tuc drivers at Sigiriya Rock. They will overcharge dramatically if allowed. You need to be good at bargaining in Sri Lanka. (Which I am not but learning quick). Agree on price in advance. Ask hotel manager or staff for help. Don't be afraid to use the bus. I found it fun to ride and easy to catch and a super bargain.
Comment from Hotel Management
Jun 12, 2017 by Hotel Sigiriya , Hotel Management
Dear Walter, Thank you for your comments. I am glad to note that you have enjoyed your time spent with us. Regards, Suresh Athukorala
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
the view was amazing! the staff is very kind. the room is not so new, but, clean.
Comment from Hotel Management
Jun 1, 2017 by Hotel Sigiriya , Hotel Management
Dear Guest, Thank you for your comments with regard to your stay with us at Hotel Sigiriya. Regards, Suresh Athukorala
4 out of 5
Recommended
for Everyone
by A verified traveler from Chennai

Well located resort with an excellent view

Posted May 16, 2017
Pros: Friendly staff and good service.
Cons: Provide shaving razor on request.
Location: Excellent view of the hill. Dambulla Golden Temple is around 20 km from here - a must visit.
Excellent view of the hill from the swimming pool. Well planned resort with good facilities. Very good food. Problem of small insects creeping thru gaps in the door. The space outside the rooms and corridors tends to be dark.
Comment from Hotel Management
May 18, 2017 by Hotel Sigiriya , Hotel Management
Dear Bala, Thank you for your comments with regard to your stay wit us at Hotel Sigiriya. I am glad to note that you have enjoyed your stay with us. I have also noted down your comments with regard to the lighting facilities in the common areas and will bring it up with our Engineering team and see as to how best we could address this matter. Thank you once again for your comments and hope to see you back at Hotel Sigiriya for another relaxing vacation. Regards, Suresh Athukorala
3 out of 5
by A verified traveler from singapore

Nice view and staff but very old !!!

Posted May 2, 2017
Staff was nice and helpful but very old and run down rooms that were filled with insects as outdoor door didn't close properly.. ants everywhere and AC control not working, However, diner buffet was excellent even if the terrace had also lots of insects so was difficult to enjoy in a relaxed way...
Comment from Hotel Management
May 9, 2017 by Hotel Sigiriya , Hotel Management
Dear Guest, Thank you very much for taking the time to share your feedback on your recent stay at Hotel Sigiriya. Your comments are of great value to us and have been reviewed with my team on areas of improvement. We recognize that we may have fallen short of your expectations, for which we sincerely apologize. Thank you once again and we sincerely hope you will give us another opportunity to welcome you at our hotel, so that you may experience the true level of service we strive to deliver at all times. Sincerely, Suresh Athukorala
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the rock

Posted Apr 12, 2017
Wifi sucked . Had to reload the id and password every 15 mins .
Comment from Hotel Management
Apr 21, 2017 by Hotel Sigiriya , Hotel Management
Dear Guest, We are pleased to inform you that we have upgraded our Wi-Fi facilities and our guests can enjoy a service with minimum disturbances. Regards, Suresh Athukorala
4 out of 5
Recommended
for Everyone
by A verified traveler from d.m

Nice place in a forest

Posted Mar 4, 2017
Good staff.calm and quire.delecious food.room was very clean.staff very frendly and helpfull.sorrounding a nice forest enviobment.
Comment from Hotel Management
Mar 7, 2017 by Milinda, Hotel Management
Dear Guest, Thank you for your feedback and we value it a lot. It is a pleasure to hear that you enjoy our food and surrounding.Thank you for staying with us and we hope to see you back again at Hotel Sigiriya..!! Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Very close to Lions Rock

Posted Feb 2, 2017
Pros: Great Pool and view of the Lions Rock. Nice buffet and dining room. Nice open bar area for "Happy Hour" before dinner.
Location: Not much there except the reclining Buddha, smaller rock; which is one heck of a climb!
Very accomodating and close to the site of the Lions Rock which we planned to climb that day! We ended up with an extra guest and the hotel was happy to put another cot in our room for her and added only a nominal fee for her to stay with us. We arrived early, way before check in time but they told us to help ourselves to the "end of the breakfast buffet" and to hang out by the pool and enjoy the facilities. They got us into our room early and tuk tuk was there and waiting to take us first to the reclining Buddha- smaller rock and then raised us off the catch the setting sun from the big Lion's Rock!
Comment from Hotel Management
Feb 8, 2017 by Hotel Sigiriya , Hotel Management
Dear Guest, Thank you for your comments with regard to your recent stay at Hotel Sigiriya. I am glad to note that you enjoyed your stay here with us. Regards, Suresh Athukorala
5 out of 5
by David

Great hotel in great location

Posted Jan 22, 2017 on Hotels
Lovely hotel. Great food. Very good location for the Lion Rock. Helpful, friendly and competent staff.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your comments. Regards, Suresh Athukorala
3 out of 5
by A verified traveler from north dakota

Rooms needs updating really bad

Posted Jan 21, 2017
Beds are so uncomfortable ... could not sleep at all ... food n staff is good
Comment from Hotel Management
Feb 8, 2017 by Hotel Sigiriya , Hotel Management
Dear Guest, Thank you for your comments. I am disappointed to note that you didn't find our rooms to be comfortable. Regards, Suresh Athukorala
3 out of 5
by A verified traveler from Sydney

Rude Staff

Posted Jan 5, 2017
Pros: The wildlife was good and the food excellent
Cons: Customer service
Location: The location is good but the entry road in is awful and the hotel should spend more on it.
Having paid decent money we expected more. The room smelt musty either because it hadn't been used for a while and the bed felt it was going break if anyone sat on it. The room safe had ridiculous operating instructions so that the alarm went off and the staff were a bit rude and nonchalant.
Comment from Hotel Management
Feb 8, 2017 by Hotel Sigiriya , Hotel Management
Dear Guest, Thank you for your comments. I am sorry to hear that some aspects of your stay at Hotel Sigiriya did not meet your expectations. Regards, Suresh Athukorala