Dear Ms Sandie,we are sorry to hear that you found your experience disappointing, especially with regards to the food. Your feedback is valuable to us as it helps us understand areas where we can improve. We strive to provide a high-quality dining experience for all our customers, and we apologize if we fell short of your expectations this time.We will definitely take your comments into consideration and work on addressing any issues to ensure a better experience in the future. Thank you for bringing this to our attention. We look forward to the opportunity to restore your confidence in our services and welcome you back in the future.

Dear Nick, Greetings from Jetwing Lagoon ! Thank you for staying with us and taking your precious time sharing your valued feedback. We are pleased to learn that overall; you had an enjoyable stay at the hotel. We look forward to the pleasure of welcoming you back to the hotel in the not-too-distant future. Thanking you

Dear Christopher ,, Greetings from Jetwing Lagoon ! Thank you for staying with us and taking your precious time sharing your valued feedback. We are pleased to learn that overall you had a enjoyable stay at the hotel. we look forward to the pleasure of welcoming you back at the hotel in the not too distant future. Thanking you

Dear Illan,, Greetings from Jetwing Lagoon ! Thank you for staying with us and taking your precious time sharing your valued feedback. We are pleased to learn that overall you had a enjoyable stay at the hotel. we look forward to the pleasure of welcoming you back at the hotel in the not too distant future.would like to know that have you return the room key while you check out Thanking you Thanking you

Dear Stephen, Warmest Greetings from Jetwing Lagoon ! Thank you for staying with us and taking your precious time sharing your feedback with us. We are pleased to know that overall you had a enjoyable time at the hotel. It is rewarding to receive our guest feedback as it is through comments such as yours that we are able to monitor and refine our operation to exceed our guest's expectations. We look forward to the pleasure of welcoming you back at the resort in the not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Liliana, Greetings from Jetwing Lagoon ! Firstly we thank you for choosing Jetwing Lagoon for your most recent stay and do apologize for any inconvenience caused due to the relocation of your reservation to our sister property Jetwing Beach. We do believe that you had a pleasant stay at Jetwing Beach and our team at Jetwing Beach looked after you well. While we once again do apologize for any inconvenience caused due to the relocation of your reservation, we look forward to the pleasure of welcoming you at Jetwing Lagoon in the not too distance future. Ayubowan ! (May you live long) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon ! Thank you for staying with us and taking your precious time sharing your experience at the resort. We are delighted to learn that we have met every aspect of your stay with us at the resort. While we thank you once again for your feedback, we look forward to the pleasure of welcoming you back at the resort in the very near future. Best Regards, Ayubowan ! ( May you live long ) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Al, Warmest Greetings from Jetwing Lagoon ! Thank you for staying with us and taking your time sharing your experience at the resort. While we sincerely apologies for any inconvenience caused , your feedback will be shared with our respective department accordingly. We hope this individual incident did not mar your overall experience with us and we look forward to the pleasure of welcoming you back at the resort not too distant future. Best Regards, Ayubowan ! ( May you live long ! ) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon ! Thank you for staying with us and sharing your recent experience at the resort. We are so thrilled to learn that our team took good care of you and you did enjoy the authentic Jetwing hospitality at the both properties . Once again thank you for staying with us and we look forward to the pleasure of welcoming you back to the resort not too distant future. Best Regards, Ayubowan ! ( May you live long !) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Lauren, Warmest Greetings from Jetwing! Thank you for staying with us taking your precious time sharing your experience with us. We are so thrilled to learn that you had and enjoyable stay at the resort and our team looked after you so well. We are also happy to hear that you perticularly liked the unique Geoffrey Bawa architecture at the resort including the semi outdoor bathroom concept. We are indeed looking forward to welcoming you back in the near future. Best Regards Ayubowan (May you live long) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon ! Thank you for staying with us and taking your time sharing your experience at the resort. We are so pleased to learn that overall you had a enjoyable time at the resort and particularly liked the outdoor concept of the Bawa Rooms. It is rewarding to receive feedback such as yours in order for us to enhance our guests experiences at the resort. We look forward to the pleasure of welcoming you back to the resort not too distant future. Best Regard, Ayubowan ! ( May you live long ) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Anna, Warmest Greetings from Jetwing Lagoon! Thank you for taking your time reviewing your recent experience at the resort. We are pleased to learn that overall you had an enjoyable stay with us. We look forward to the pleasure of welcoming you back to the resort not too distant future. Best Regards, Ayubowan! ( May you live long ) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings From Jetwing Lagoon! Thank you for taking your time reviewing your most recent stay with us. We are delighted to learn that you had an enjoyable stay with us and our team looked after you so well. We look forward to welcoming you back to the resort for a longer stay next time. Best Regards, Ayubowan! ( May you live long ! ) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon, Thank you for taking your time reviewing your recent stay with us. We are pleased to learn that you had enjoyable stay and perticularly liked your the landscaping of the resort and the charm and quite ambience. We look forward to the pleasure of welcoming you back to the resort not too distance future. Best Regards Ayubowan! (May you live long!) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon! Thank you for taking your valued time sharing your experience at the resort! We are so pleased to learn that you had a pleasant stay with us. We look forward to welcoming you back to the resort no too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Daniel, Warmest Greetings from Jetwing Lagoon ! Thank you for staying with with us and sharing your recent experience at the resort. We are delighted to know that we could meet every aspects of your stay. Once again thank you for your feedback and we look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon ! Thank you for staying with us and sharing your recent experience at the resort. We are so trilled to learn that you had a wonderful stay and particularly liked the unique designs of our specious rooms. We are also happy to learn that our team took a good care of you during your stay. We indeed look forward to the opportunity of welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon ! Thank you for taking your time sharing your recent experience at the resort. We are so pleased to learn that we could meet every aspect of your stay with us. Thank you for staying with us and we look forward to welcoming you back to the resort , not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon ! Thank you for taking your time reviewing your recent experience at the resort. We are so delighted to learn that we could meet every aspect of your stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Sheng, Warmest Greetings from Jetwing Lagoon! We are so delighted to hear that you had a wonderful stay with us and our team looked after you well. We look forward to welcoming you back to the resort not too distant future. Best Regards Ayubowan! ( May you live long!) Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Mark, Thank you for staying with us and sharing your recent experience at the resort. We are delighted to learn that you had an relaxing and enjoyable stay with us and particularly liked our 100 meter pool. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon ! Firstly we thank you for staying with us and taking your time sharing a wonderful feedback. We are so pleased to learn that overall you had a enjoyable time with us and we could meet every aspects of your stay. We look forward to welcoming you back to the resort for a longer stay with us. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Warmest Greetings from Jetwing Lagoon! Thank you for choosing to stay at Jetwing Lagoon resort and for taking the time to review your stay with us. We are delighted to learn that you had a relaxing and enjoyable time at the resort before returning home and particularly liked our 100-meter pool and the specious guest rooms. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager

Dear Marc, Warmest greetings from Jetwing Lagoon ! Thank you very much for sharing your recent experience with us. We are truly pleased to learn that you had an enjoyable stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Marc, Warmest Greetings from Jetwing Lagoon! Thank you very much for taking a moment to share your comments about our resort. We are delighted to learn that you enjoyed your time here with us and we thank you for sharing your kind comments and honest feedback regarding your experience. We are really pleased to hear that the service provided by our team had a very positive impact during your stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Greetings from Jetwing Lagoon ! Thank you for taking your time sharing your valued feedback with us. We are so pleased to hear that you had a enjoyable stay with us and especially enjoyed our spacious room and the semi open bathroom concept. We are also happy to learn that our team took a good care of you during your stay. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Greetings from Jetwing Lagoon ! Thank you for taking your precious time in sharing your valued feedback with us. If you were able to let us know some more details on the areas that you believe we can be better ,it would be much appreciated. We look forward to hearing from you and welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Thank you for taking your precious time sharing your feedback with us. We are so pleased to hear that you did enjoy your stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Thank you for taking your time sharing your valued feedback with us. We are so pleased to hear you had a wonderful stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Greetings from Jetwing Lagoon ! Thank you for taking your time in sharing your valued feedback with us. We are so pleased to hear that you had a wonderful stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Greetings from Jetwing Lagoon ! Thank you for taking your time in sharing your valued feedback with us. We are so pleased to hear that overall you had a wonderful stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Anna, Thank you for taking your time sharing your valued feedback with us. We are so pleased to hear you had a wonderful time at the resort. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Joan, Thank you for taking your time sharing your valued feedback with us. We are so pleased to hear you had a enjoyable stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Thank you for your feedback on your recent stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Thank you for your feedback on your recent stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Thank you for your wonderful feedback on your recent stay with us. We look forward to welcoming you back to the resort not too distant future. If we can be of any further assistance, please do not hesitate to contact us. We are more than happy to assist you. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Greetings from Jetwing Lagoon ! Thank you for sharing your valued feedback on your recent stay with us. We are so pleased to hear that you had a wonderful stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Daniel, Greetings from Jetwing Lagoon ! Thank you for your feedback on your recent stay with us. We are so pleased to hear you had a wonderful stay with us and our team including our Doctor took a good care of you. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Mr. Tharindu, Greetings from Jetwing Lagoon ! Thank you for your valued feedback on your recent stay with us. We are so pleased to hear that you had an enjoyable stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Greetings from Jetwing Lagoon ! I firstly would like to thank you for taking your precious time to provide us with your valued feedback. Please accept our sincere apologies, we understand what you encountered can be frustrating to experience and we truly regret you experienced less than a perfect stay with us. Due to an unforeseen urgent maintenance work we had to close our 100 meter pool temporarily , However our beach pool was in operation for our guest to enjoy. While we do apologize once again, we look forward to welcoming you back to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Guest, Thank you for your feedback on your recent stay with us. We are concerned to hear your stay was less than perfect with us. We would be keen to hear exactly what are the areas we should improve in order to exceed your expectation, so that we can resolve them for future. Thank you for your understanding and we look forward to hearing from you soon

Dear Carolyn, Greetings from Jetwing Lagoon ! Thank you for your feedback on your recent stay with us. We are pleased to hear that overall you had an enjoyable stay with us. We would like to apologies for the challenges that you faced with regards to the bike hire. We will certainly be addressing this with the team to ensure that this is improved in the future. We look forward to welcoming you to the resort not too distant future. Best Regards, Tharanga Balasuriya Front Office Manager Jetwing Lagoon

Dear Naheima, Greetings from Jetwing Lagoon ! Thank you for your feedback on your recent stay with us. We are pleased to hear that overall you had an enjoyable stay with us. We look forward to welcoming you back to the resort not too distant future. Best Regards,