Ratings based on 66 Verified Reviews

3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from UK

Worst hotel during 2week stay in Sri Lanka!

Posted Apr 5, 2017
The Jetwing looked promising on arrival with fab gardens, however it was short lived! The rooms were big but the bathroom dirty, mouldy,leaking shower/toilet and stank of cigarettes. Breakfast was awful, cockroaches crawling around the food and all food items were barely stocked so you had to keep asking for things. As a foreigner hotel tried to serve tap water and when questioned said you can have a bottle but forgotto mention 130 rupee charge! Overall would not recommend this hotel and its not worthy of it's star rating!
4 out of 5
by A verified traveler

Wonderful Stay!

Posted Jan 13, 2017 on Hotels
Great stay!! Really enjoyed the food, both à la carte and breakfast buffet was delicious!! Plus, the staff made you feel welcomed, they were very friendly and attentive. Although we didn't have much of a view in our room, the styling of the room was lovely and very spacious! Overall, a wonderful stay. Would definitely book this hotel again the next time traveling to Nuwara Eliya.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2017 on Hotels
5 out of 5
by Aimee

Beautiful hotel

Posted Dec 31, 2016 on Hotels
Fantastic experience and beautiful location but a little hard to get to.
5 out of 5
Recommended
for Everyone
by A verified traveler from india gujarat surat

the rooms were too good n the food too was good

Posted Nov 13, 2016
Location: nuvereliya is a real good place to visit a very scenic place
very well maintained hotel with good rooms i would suggest to go and hv a stay at jet wings st andrews
2 out of 5
by A verified traveler

Not a fan

Posted Sep 27, 2016 on Hotels
very slow checkin and the room smelled very bad
4 out of 5
Recommended
for Everyone
by A verified traveler from Srilanka

Nice hotel

Posted Aug 9, 2016
Excellent location. Walking distance to the town. Lovely rooms very comfortable and clean. Bathroom is very clean. I can recommend this hotel very good staff they are very helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Tudor style hotel

Posted Aug 5, 2016
The staff were very very accommodating. The rooms were clean and comfortable. The location was perfect.
3 out of 5
by A verified traveler

Posted May 30, 2016 on Hotels
The stay was good, but food options were limited especially for vegetarians. Food was also expensive.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2016
Cons: swiming pool
ok hotel that's main business is one night large groups.