Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
72% of guests recommend
3.9 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Dhaka

Negative experience

Posted Sep 18, 2016
Staff could not find the reservation at arrival, room rather small with direct view on a roof full of bird feces. Forgot charger in the room and had to ask several times to check the room. Late response was negative.
2 out of 5
by A verified traveler from Toronto, Canada

Posted Sep 11, 2016
Very noisy, lacks communication between staff and guests, slow service, rooms are not at 4 star standards. Location is next to army base where they were setting off gun shots at 4:30am. Buffet was good and so was the lounge. Happy hour was good too. 50% off drinks between 5-7pm.
2 out of 5
by A verified traveler from M

Over rated

Posted Aug 12, 2016
Over charged us for breakfast. Hotel manager is inept.
3 out of 5
by A verified traveler from London

Nice hotel and close to the beach but some issues

Posted Aug 6, 2016
Nice hotel and close to the beach but some issues - part of the bathroom had rust and looked very unclean. The bathroom also had dodgey tile work on it. having said that the shower unit was really nice and the staff were very friendly. However during the first day they made it seem like they were going to charge extra for breakfast even though I had already paid (I didn't in the end but I had to clarify this several times) The room was spacious but was very dark when there was no sunlight
4 out of 5
by Sharath

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
5 out of 5
by Maria Cecilia from Argentina

Excellent location and service.

Posted Jun 27, 2016 on Hotels
The hotel is at walking distance from Galle Face Green, shops, restaurants and other five-star hotels. The staff were very attentive and friendly. The room was spacious and comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 15, 2016 on Hotels
3 out of 5
by Ashish from India

Posted May 24, 2016 on Hotels
While location in of Hotel is good, hotel reception had no clue of on line booking made. Room selected through inline booking and actual was different. Room had few lights not working, and in day 2 & 3 of my stay, many of toiletarys were absent in bath room.
2 out of 5
by Shivakumar from Salem

Overcharged me

Posted May 22, 2016 on Hotels
The hotel overcharged than the booking rates. Not very courteous staffs . The rooms are showing signs aging and carpets smell a lot
4 out of 5
by A verified traveler

良い

Posted May 16, 2016 on Hotels
場所もとても便利なところにあります。部屋も清潔感があり、wifiも問題ありませんでした。