Outdoor pool, pool umbrellas, sun loungers
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Reviews of Tangerine Beach Hotel

4 out of 5
Tangerine Beach Hotel
De Abrew Road, Waskaduwa, Wadduwa

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 100 reviews" "
Rating 8 - Good. 40 out of 100 reviews" "
Rating 6 - Okay. 14 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Namalie

Stayed 2 nights in Aug 2023

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Susantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service. Great food and ambience.
Stayed 2 nights in Mar 2020

8/10 Good

Janetfal, England

Traveled with group
Nice hotel ,nice rooms no beach seems to have been some sort of landslide very near hotel Food good pool nice Outside area a bit chaotic ate out only once to be honest food in the hotel much cheaper and nicer
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
It was an not a modern building which I like. The only thing that I did not like was the Front office check in staff who were not accommodating. It was a great pity as the rest of the staff were awesome.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Feb 2020

10/10 Excellent

jayantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Lansakara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff and very clean facilities. Reasonably priced
Stayed 4 nights in Nov 2019
Response from Team Tangerine on Dec 6, 2019
Dear Valued Guest, Greetings from Tangerine Beach Hotel! Thank you for selecting Tangerine Beach as your preferred holiday destination & sharing your constructive feedback. We are looking forward to welcome you again in the near future Thank you and Have a Nice Day! -Team Tangerine-

4/10 Poor

Verified traveler

The property was quite good with a very nice environment. However, we had to cancel the booking done through Expedia as Expedia has sub-contracted our reservations through Neckermann Reisen and did not even inform us. Due to Thomas Cook Group insolvency, the hotel was not willing to honour the reservation, for which we had already paid for. I wrote to Expedia on this and up to now not received any response. WE HAD TO PAY TO THE HOTEL A SECOND TIME DIRECTLY COSTING A LOT OF MONEY ?????
Stayed 2 nights in Sep 2019

8/10 Good

DALJIT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the location
Pleasant stay at Tangerine with helpful reception staff. Food is easily available with options outside of the hotel limited unless you venture out somewhere. Amenities around the pool are good with a bar, cafe and gym.
Stayed 5 nights in Aug 2019
Response from Guest Relations Team on Sep 5, 2019
Dear Valued Guest, Greetings from Tangerine Beach Hotel! Thank you for selecting Tangerine Beach as your preferred holiday destination & sharing your constructive feedback.We are looking forward to welcome you again in the near future. Thank you and Have a Nice Day!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like every arrangements there.so cool to hangout with family and friends cool place and with the beach side. It more convenient
Stayed 1 night in Jul 2019
Response from Guest Relations Team on Aug 16, 2019
Dear Valued Guest, Greetings from Tangerine Beach Hotel!!! Thank you for the review of your recent visit to Tangerine. We are happy to note that all your expectations were met. Trust we can serve you again in the near future.

10/10 Excellent

Sew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to unwind and relax.
Ideal location and beach is next to hotel. Distant to city is convenient and transportation are good. Breakfast is good and variety of choices. Staff are very polite and friendly.
Stayed 7 nights in Jul 2019
Response from Guest Relations Team on Jul 19, 2019
Dear Valued Guest, Greetings from Tangerine Beach Hotel!!! Thank you for the review of your recent visit to Tangerine. We are happy to note that all your expectations were met. Trust we can serve you again in the near future.

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
It was clean but all rooms smells of damp to the point you can not sleep because you feel it in your lungs! Staff serving pool area are very rude people, they treat badly Womens and but ignore the same man behave! I felt like I am lady and have rights in their hotel because I am not man! I was removed from pool for wearing top in pool ( the man shouted at me loudly to go out) then after my complain to manager staff realised I am not at wrong and they allowed me to use it. Few days later I could see Sri Lankan men wearing cotton top in he pool ( it is not hygienic for pool) but nobody told him to go out of pool. Also I complained twice that men was smoking in the pool and nobody sorted it out. Cigarette ash was in the pool from his cigaret but it did not bother staff at all. I was told they will tell him not to but then he stayed whole day in the pool smocking and it was ignored by staff! This is our first out of 20 hotels where we stayed and felt terrible and upset every few days. Unfortunately we stayed 3 weeks there and had to put up with it ! If you want nice calm holidays do not choose this hotel. They are better hotels where actually woman is the same important as man!
Stayed 20 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from Guest Relations Team on May 31, 2019
Thank you for the review of your recent stay at Tangerine Beach Hotel. We look forward to welcome you again in the near future.

6/10 Okay

Verified traveler

Stayed 1 night in May 2019
Response from Guest Relations Team on May 31, 2019
Thank you for the review of your recent stay at Tangerine Beach Hotel. We look forward to welcome you again in the near future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good place for the price we got. In room dinning was superb. But dinner buffet was not that good, didnt have much options. Breakfast was good. Good staff, friendly. Enjoyed the stay
Stayed 1 night in May 2019
Response from Guest Relations Team on May 21, 2019
Greetings from Tangerine Beach Hotel.. Thank you for the review of your recent stay at Tangerine Beach Hotel . We look forward to welcome you again in the near future

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool. Very friendly staff. Shame about the erosion at the beach.
Stayed 3 nights in Apr 2019
Response from Guest Relations Team on May 9, 2019
Dear Guest, Thank you for selecting Tangerine as your preferred holiday destination & sharing your feedback on Expedia. Sorry for the inconvenience caused of beach erosion and we Will get the necessary action in future. We look forward to welcome you again in the near future

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a quiet, relaxing holiday. Staff very attentive and the Resident Manager went out of his way to make our stay pleasant. However, absence of a lift and numerous steps to climb made it less friendly to senior citizens The manager did say that steps are being taken to rectify these shortcomings
Stayed 3 nights in Apr 2019
Response from Guest Relations Team on May 9, 2019
Thank you very much for staying with us and taking your time for posting such an encouraging review. Your sentiments have already been passed down to the entire team who have taken special care to make your stay a memorable one. Thanking you once again, We look forward to welcome you again in the near future

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Guest relations team on May 12, 2019
Greetings from Tangerine Beach Hotel... Thank you for staying with us and hope you enjoyed your stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Response from Guest relations team on May 12, 2019
Greetings from Tangerine Beach Hotel... Thank you for staying with us and hope you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The beach, the pool, the staff, the rooms, the resort itself and the food was delicious. We stayed 5 days and we absolutely loved it. I highly recommend it to everyone.
Stayed 1 night in Mar 2019
Response from Guest Relations Team on May 9, 2019
Thank you for the review of your recent stay at Tangerine Beach Hotel. We look forward to welcome you again in the near future.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Americans in Kalutara
Great staff, great pool and great room. The front desk was very accommodating to my requests. I was told I was the only American they'd ever seen there, so hopefully I made a good impression.
Stayed 2 nights in Mar 2019
Response from Guest Relations Team on May 9, 2019
Thank you for the review of your recent stay at Tangerine Beach Hotel . We look forward to welcome you again in the near future

10/10 Excellent

Pamela June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a decent gym and pool!
Lovely hotel, good selection of food for breakfast compared to other hotels we stayed in Sri Lanka, great staff, best gym in a the hotels we stayed in and a lovely large pool. Our room was a duplex with the bed on a mezzanine floor and a second washroom upstairs and we had a fab sea view to watch the sunset from our balcony. The room was dated looking, I believe the hotel was built some time ago, but that didn't bother us as was clean and housekeeping was great. The only downside for us was the location, not much outside the hotel, the beach was a bit scruffy and the railway ran nearby. Some decent small restaurants nearby but if staying for a week or two theres not a lot in walking distance.
Stayed 7 nights in Mar 2019
Response from Guest Relations Team on May 9, 2019
Thank you very much for staying with us and taking your time for posting such an encouraging review. Your sentiments have already been passed down to the entire team who have taken special care to make your stay a memorable one. Thanking you once again, We look forward to welcome you again in the near future

8/10 Good

Ujitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Property was at it was described and room had nice view as it was promised. Their buffet food was not that good or at least it was different. Their staff was nice with exception of the front desk and guest services which were very bad. They need a major improvement in that area.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2018

8/10 Good

saliya

Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and the staff very friendly. Perfect breakfast, many choice. But the AC in the room didn’t work good. All the clothes were very wet.
Stayed 2 nights in Oct 2018
Response from Guest Relations Team on May 9, 2019
Thank you for the review of your recent stay at Tangerine Beach Hotel. We look forward to welcome you again in the near future

8/10 Good

Saddia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, room comfort
Enjoyable one night stay
I was given a fairly small room with 2 beds on the ground floor, which had direct access to the garden area. The room was clean although the large mirror fogged up when you opened the door leading to the garden. Had to call housekeeping to come and clean it but it soon happened again. Chairs in the room were very uncomfortable so couldn`t sit there for long. WiFi is available in the bar/restaurant areas but the signal did not extend to the room. The pool area was great ...nice big pool with bar attached. There is also easy access onto the beach. The buffet breakfast provided a good choice although there was indifferent service from the young waiter who seemed to lack training. Felt that I just wasn`t important to him. All in all I enjoyed my stay but left feeling that there may be better service at other nearby hotels. Will certainly try another one next time.
Stayed 1 night in Jul 2018
Response from Guest Relations Team on May 10, 2019
Thank you very much for staying with us and taking your time for posting such an encouraging review. Your sentiments have already been passed down to the entire team who have taken special care to make your stay a memorable one. Thanking you once again, We look forward to welcome you again in the near future

8/10 Good

mariyan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the hotel was great apart from food.
They had a small variety of food. It is a beachside hotel but had no seafood. Also, some of the food wasn’t even cooke dproperly. My son bit into a sausage and it was too hard to eat.
Stayed 2 nights in Jul 2018

8/10 Good

Jan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Tangerine Hotel was a very nice place to stay, There was a minor problem with our room and within 10 minutes we were upgraded to a lovely room and received a complimentary fruit platter that evening.
Stayed 1 night in Apr 2018
Response from Guest Relations Team on May 10, 2019
Thank you very much for staying with us and taking your time for posting such an encouraging review. Your sentiments have already been passed down to the entire team who have taken special care to make your stay a memorable one. Thanking you once again, We look forward to welcome you again in the near future

8/10 Good

Ruth, Jersey Channel isles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel next to the beach
Had a good time staying here for 4 nights, especially since it was New year for them at the time.Food was excellent and staff very attentive.Rooms are a good size with nice big balconies overlooking the sea and beach,the only thing is that they are a bit tired looking and the bathrooms need updating.Also it is a pity you can't swim in the sea.
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel staff couldn’t be more helpful
The hotel itself was good but we only stayed b&b. It seemed that most were full board. The 2 criticisms we had were that it lacked decent music for younger people in the evenings and outside of the hotel very few choices of decent restaurants.
Stayed 21 nights in Mar 2018

8/10 Good

chris, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing resort
2 night stay, staff went over and beyond when finding out my daughter's birthday in providing a cake as a surprise. Our Rooms on the first floor smelt of damp but they were changed with no issue when brought to staffs attention. Breakfast was extensive and good. Ate in the restaurant one evening, mixed results. Two of us had a nice meal the others not. This however has been a common theme throughout our journeys in Sri lanka. Timings are out. Would say only place to have warm plates for warm food.
Stayed 2 nights in Mar 2018
Response from Guest Relations Team on May 10, 2019
Thank you for your feedback. We look forward to welcome you again in the near future

6/10 Okay

Hewage

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great Sea view and Pool.
Excellent location with easy access and views of the Indian Ocean. Great pool too. Rooms are nice and clean and we had a lucky break too when we were upgraded to a suite that had the bed set up as in a loft with living and TV at the entrance level. The food and the service though was below par. During the 2 days we never had our orders for food and drinks served less than in 45 minutes and that too was afrer repeated reminders. This was really annoying specially when this happens at thier coffee shop and a le cart restaurants. Overallthis hotel need to up their F&B forte 2 or 3 notches if they want repeat customers.
Stayed 1 night in Feb 2018

10/10 Excellent

Nick, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in the poor Sri Lankan hotel base
Sri Lanka offers a very limited quality hotel base and many properties are overpriced, badly managed, filthy and run down. Therefore whatever this hotel has to offer should be appreciated. I stayed in a suite and the room service and room quality was very good. The only hiccup was that the temperature control on th AC unit didn't work so we could either run it on full power or switch it off. The regular deluxe rooms though have a very small and aging bathroom. The beach in front of the hotel is not the best for swimming becasue or a steep sea access and high waves. Other beaches in Sri Lanka that are secluded in a bay have a blue and calm water. But the hotel pool is very nice and I only swam in the pool. Overall the room and restaurant staff were very friendly. Buffet breakfast had good choice of food although the Sri Lankan dishes were unnecessarily very spicy. If they want the foreigners to enjoy the local food they should simply skip the copious amounts of chilli than ruin the taste and the stomach. Without chilly the dishes could be very tasty and healthy.
Stayed 6 nights in Dec 2017

8/10 Good

FAYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable few days
Room was immaculate and comfortable. Pool was enticing. Service was great. Food was ok, but would have been nice to have had some of the beautiful local desserts on the buffet. Staff extremely helpful when we had a problem with the car. We had a great stay once again - enjoyed our previous holiday here as well. Would recommend gladly.
Stayed 2 nights in Nov 2017

10/10 Excellent

Priyanthi, Wellington, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent facilities
We enjoyed staying at Tangerine Beach Hotel very much. Good food and good service all round. Especially enjoyed the variety on offer from the breakfast buffet. So thank you and well done to all staff and management.
Stayed 11 nights in Oct 2017
Response from Tangerine Customer Relations Manager on Nov 17, 2017
Dear Guest Thank you for the review of your recent stay at Tangerine. We are happy to note that you have enjoyed your stay with us. We have taken a note of your suggestion and happy to state that English classes for the staff is arranged on weekly basis. While thanking you again for your valued comments we make a humble request to post a comment on tripadvisor.com using following link. https://www.tripadvisor.com/Hotel_Review-g304136-d315692-Reviews-Tangerine_Beach_Hotel-Kalutara_Western_Province.html We look forward to welcome you again at Tangerine.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service I had a good holiday without any inconveniences.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 6 nights in Aug 2017

10/10 Excellent

serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Absolutely loved it! Resort has everything to keep you entertained for at least a week. Service is impecable, food is delish and resort is so well kept.

10/10 Excellent

Jiame, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach and close to town
Reading some of the reviews before I stayed at this hotel made me wonder if I was going to have a pleasant experience; I'm so glad to report that I could not be happier of my decision of staying here; personnel is kind, and naturally caring, I felt like they were looking after me at all times and that's rare in a lot of resorts. Kudos to personnel. Beach and good at this hotel are definitely remarkable and worth going back. See you next year! Thank you Tangerine Beach resort!

6/10 Okay

Couple , Colombo

Disliked: Room comfort
Smelly, wet room
Room smelled terribly of damp, within few hours dampness penetrated contents of suitcase. Headache from the bad smell. Floor was wet and sticky. When we got home, everything in suitcase was damp and had that horrible smell!

4/10 Poor

Ricardo, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a fair
I found the Managaement extremely rude, they need to develop their customer service skills. Photo's of my meal I ordered from room service, disgusting....

8/10 Good

Natalya, Almaty, Kazakhstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near to the beach. Room cleaning is twice a day, friendly staff. Breakfast is a bit same type, but a lot of fruits. Nevertheless, the chef is perfect. The hotel is old, but keeping in a good condition. Check-in is strongly near 12, even the hotel is partially occupied. The beach is clean, the territory guards day and night. Everyday live music. Wi-Fi is not bad, but not always stable.
Response from Guest Relations Team on May 10, 2019
Thank you very much for staying with us and taking your time for posting such an encouraging review. Your sentiments have already been passed down to the entire team who have taken special care to make your stay a memorable one. Thanking you once again, We look forward to welcome you again in the near future

10/10 Excellent

Chandralingam, london

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
super hotel
great hotel. nice food. great service