Ratings based on 99 Verified Reviews

4.3 out of 5
95% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from East Renfrewshire

Disappointing Cinnamon Hotel.

Posted Mar 16, 2017
Pros: Perfect situation. Pleasant and helpful staff. Stunning swimming pool.
Cons: Staffing levels....... therefore more time to clean more thoroughly, better service at the bar. Rooms need a coat of paint Maintenance starting later.
Location: Loads of lovely local places to eat. Trinco town is worth a visit. Hot Springs. Batticaloa is within reach.
Trinco Blu is one of the Cinnamon group of hotels. Having stayed at the Grand, Lakeside, Red and Wild, I had high expectations. Perhaps unreasonable expectations! Positives: Perfect situation right on the beautiful Uppavelli Beach. Beautiful swimming pool. Engaging Staff, especially the guys at the pool and one of the maintenance men. Comfortable bed. Clean bed linens and towels replaced daily. Constant hot water in the bathroom. Negatives: The bedroom and bathroom presented as grubby, with rusting bits of metal around the shower. Some tiles were cracked and dirty looking. In the balcony the seating cushion was dirty and the table had bird poo on it and it was still there after 13days. While the staff at the bar were very pleasant, there were not enough staff on shift. So, no barman around mid morning when we wanted a beer. Took ages to get a pitcher of cocktails at the pre dinner time because the one barman chose to serve five other orders before dealing with ours. Those five orders were placed after ours but were easier. More staff....that could have been avoided! Maintenance crashing and banging from 8.00am. Safe had a faulty keypad.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel by the beach

Posted Dec 31, 2016
fantastic location ,good restaurents. pools and walks
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 15, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

It was great for a quiet rest

Posted Sep 17, 2016
Everything was fine. The Crab restaurant was a bit disappointing bearing in mind expectations raised by reviews
5 out of 5
by A verified traveler

Great beach, expensive amenities.

Posted Sep 17, 2016 on Hotels
Trinco Blu is a beautiful hotel on an even more beautiful beach. The beach chalet room had direct access to the beach and was very spacious and clean. The staff were very accommodating and polite. The food at Trinco Blu was overpriced and underwhelming, but the local area doesn't have much else to offer so there isn't much variety. The wifi is free but slow and spotty. The bed was spacious but very hard.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice beach hotel

Posted Sep 14, 2016
Pros: Hotel clean Good location with a lot of restaurant choices around reception staff very friendly and helpful Breakfast with a varied choice
Cons: WIFI was terrible and mostly useless Crows tend to annoy beachgoers
Stay at hotel pleasant. Staff was mostly helpful. Hotel right at the beach, with a nice clean beach. However a lot of dogs and crows around. Traditional fishing right at the hotel beach (public beach) so a nice touch, but blocks part of the beach for an hour twice a day.
3 out of 5
by ruth from West Calder

Over priced

Posted Jul 23, 2016 on Hotels
Very over priced! this is a three star hotel at a push very tired. Having said that it has a great location and staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colombo

Worth every penny!

Posted Jul 16, 2016
Pros: See above description.
Cons: The bathroom could be a bit larger.
Location: Hindu temple, Pigeon Island diving, Marble Beach.
I shopped around a lot before getting this deal. They won't let me mention the rate but it was about the same rate as a hotel on Nilaveli beach but much, much better. Two years ago, we stayed in a hotel opposite pigeon island dive site and had numerous issues with cleanliness and a colony of insects came in to the room after dark which made for a restless night for my daughter. Trinco Blu had no bug problems. Though it's not on the famous Nilaveli beach, its location has other advantages. There are about half a dozen cafes and restaurants within 1 KM of the hotel, so we had dinner out both nights. It was so much cheaper than the hotel dinner buffet and the food was great (pls read reviews on TripAdvisor). The breakfast buffet at Trinco Blu was included in our room rate and was an exceptional value for money. The air conditioning was a plus. Typically, in many beach hotels in Sri Lanka, the air conditioning does not cool well but there was no such problem at Trinco Blu. Their pool is not the biggest but who needs a jumbo pool when the ocean is a few yards away. Please note that online hotel rates fluctuate a great deal but you can get a great deal if you're patient and if you're traveling during the low season (May-September). I got a very good rate and this hotel was an excellent value for the money I paid.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to relax

Posted Jun 17, 2016 on Lastminute
Loved our stay here. Highly recommend dining at the 'Crab' restaurant. Beautiful pool and beach and staff were very helpful and friendly.