Posted Nov 24, 2014 on Hotels
We stayed at this hotel on 21st November 2014 based on the reviews that we read. This hotel boasted of having central heating. It was indeed there, but SWITCHED OFF. Instead we were provided a room heater, which was completely inadequate as the evening (6.30 pm)temperature had dropped to minus 6 degrees C. The hotel staff when confronted why the central was not on, initially gave excuses that it was under repair, however had to switch it on our insistence. Cleverly it was switched off about 2 hours later. It was switched on again on our insistence, to be stealthily switched off an hour later. From about 11.00 pm onwards till next morning we had a horrible time in as we could not sleep with the room heater on as it was causing shortage of oxygen leading to breathlessness. For some time we even had to keep the corridor door open in the middle of the night to let fresh air in at the cost of cold. Eventually we spent the entire night without heating when the outside temperature would have been lower than minus 6 degress C.
We later discovered that the central heating was switched off as only 3 out of 28 rooms were booked that night.
Good food or courteous service are of no use if the hotel fails you at such critical times. Stay in this hotel at your risk.