Ratings based on 286 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Albans, UK

Nice hotel

Posted Feb 15, 2018
Staff very friendly and attentive. Food excelent and good value for money. Only complaint was that the room was a bit small, and the en-suite was also small and cramped. However, considering what we paid for the room, these are only minor complaints and wouldn't put us off staying here again.
2 out of 5
by A verified traveler

Posted Feb 13, 2018
On plus side room clean enough and there is parking. Also if you don't mind a 20 minute walk the town centre is not far away with plenty of places to eat. Hotel and room could do with a quite a bit of modernisation, quite a lot of niggles, too many to mention. The main one was probably the shower which wasn't great and became scalding hot with just the slightest adjustment,
5 out of 5
Recommended
for Everyone
by A verified traveler from northern england

good hotel

Posted Dec 8, 2017
Pros: friendly, quiet, handy for the town centre,clean and comfotable, good food.
have stayed at this hotel four times and have never been disappointed I will certainly stay here again
5 out of 5
by k

This traveler left a rating score only Posted Nov 16, 2017 on Hotels
4 out of 5
by Matthew

This traveler left a rating score only Posted Nov 13, 2017 on Hotels
3 out of 5
by Joanne

Posted Oct 30, 2017 on Hotels
Adequate hotel. Clean linen, room, nice towels and bed comfortable. Fairly small rooms which were rather old fashioned décor. Convenient 15 minute walk into the centre of St Albans. Shower fairly weak, which was probably a good thing because drainage from the shower tray was extremely slow and it would be easy to flood the bathroom. Breakfast choices good - cooked and continental options. Large breakfast room. Staff pleasant. I was definitely glad I had used a discount and hadn't had to pay full price, but slept well and it provided what I needed for one night. WiFi worked well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Edwardian in more ways than you might expect

Posted Oct 28, 2017
This hotel is a collection of Edwardian era houses that have been refurbished to bring them closer to modern expectations while retaining period character. The houses have some fine touches but they also have some less appealing features - such as hauling luggage up flights of stairs, and that Old England chill from under heated rooms on rainy days. It is probably at its best in the spring and summer months. In any event, it is at one end of the historic centre, a fair walk from the cathedral and the Verulanium (Roman) museum but in good weather that would be quite pleasant. The restaurant does a fine breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2017
Stayed with two friends the night before a competition. This hotel has such a friendly atmosphere
4 out of 5
by Maureen

Good value

Posted Oct 17, 2017 on Hotels
Great location within St Albans and good value for money.
3 out of 5
by A verified traveler

close to the theatre

Posted Oct 10, 2017 on Ebookers
Pros: convenient to venue
Cons: some carpets need replacing on the stairs
needs updating in certain areas good breakfast parking good