Definitely not 4 * in our opinion
Posted Sep 15, 2016
Out room was stifling hot and airless, we had to ask for a fan. Soap and shampoo in dispensers on wall (motel standard) no hair conditioner,body lotion, cotton buds etc which one would expect in 4*. Sink plug was broken and sink had crack in it, soap dish by bath hanging off wall. Dinner on first night good, ate out for the rest of our 5 nights. continental breakfast excellent but cooked English was served buffet style, barely hot bacon, rubber eggs, etc first time I've not been served a freshly cooked breakfast in 4*!
Room and stairways decor was dull, depressing and grubby looking, needs a make-over. Fire alarms went off twice the first night we were there, both false alarms thankfully but at the time, some people went out others stayed in, no information given and no apology at the time or next morning. Woken up most mornings by delivery vans as hotel has no trade entrance. Certainly not worth the 4* or the 4* price, a very disappointing experience.