Ratings based on 1,738 Verified Reviews

3.3 out of 5
61% of guests recommend
3.3 Room cleanliness
3.8 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, Fl

Nice hotel on the water.

Posted Jan 7, 2018
Check-in was smooth, staff was very courteous. I will be coming back once it’s fully renovated.
Comment from Hotel Management
Jan 7, 2018 by Marcy, Hotel Management
Thank You for your stay with us and the nice comments. We look forward to your return.
3 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Relax

Posted Jan 3, 2018
Pros: The vicinity to the ocean
Cons: Breakfast included, heated pool, nicer ambiance, maybe due to renovations ( hopefully better when completed )
Location: Nice restaurant that was recommended by the staff (Salt Life restaurant - food and service was amazing)
Unfortunately we stayed when hotel was under renovation, and during the holidays wasn't a great idea, since we could see that the rest of the hotels were surrounded by christmas lights, heated pools, most of them included breakfast for the same price we paid. So I wish they would of reduce the price, since they didn't provide you with none of those services. But it is ok, I think this hotel will be nice when the renovations are completed. Good part: the room was confortable and clean!
Comment from Hotel Management
Jan 4, 2018 by Marcy, Hotel Management
Thank You for your comments, we are sorry that your stay could have been better. Please do come back when the renovations are complete and you will be very happy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2017
Pros: Friendly he, Full staff.
Hotel is under construction but the room was clean, quiet and comfortable. The staff was welcoming and friendly. It is in a great location by the sea. Too bad we were there during a cold windy rainy day .
Comment from Hotel Management
Dec 29, 2017 by Marcy, Hotel Management
Thank You for your stay with us, we appreciate your comments about our friendly staff. I wish we could have done something about the weather...Thanks again.
3 out of 5
by A verified traveler from Miami FL

Oceanfront hotel, walk to beach

Posted Dec 29, 2017
This hotel is under renovation, no lobby, no restaurant, the noise of the elevator is non stop even at night, if noise if a problem for you, don't book this hotel. The room is good and staff is very helpful.
Comment from Hotel Management
Dec 29, 2017 by Marcy, Hotel Management
Kevin: Thank You for your comments, we do apologize about the renovations, however we do have it posted on our websites. Please come again when completed you will be very happy.
5 out of 5
Recommended
for Everyone
by A verified traveler from st augustine

Posted Dec 25, 2017
Accommodated us and our furry little family member so well. We accidentally didn’t book a pet friendly room and we arrived with our little dog and they made sure we still got a room that accommodated all of us.
Comment from Hotel Management
Dec 27, 2017 by Marcy, Hotel Management
Thank You for choosing our hotel for your needs. We appreciate your business. We are pleased to read that you enjoyed your stay and the staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Fl

Beach front property with a view of the ocean.

Posted Dec 20, 2017
Pros: Location
Cons: Get the renovation finished.
Location: On the beach and close to St Augustine.
Even though the property was under renovation the room was very nice and the staff friendly.
Comment from Hotel Management
Dec 27, 2017 by Marcy, Hotel Management
Craig, Thank You for your comments and we are pleased that you enjoyed your stay. Please come again.
3 out of 5
by A verified traveler

Construction

Posted Dec 20, 2017
Pros: Clean rooms and beach access.
Cons: The sinks in the rooms are ridiculous and there is no place to hang the towels once you use them.
Location: St Augustine
No lobby, no restaurant or snack shop, and under construction. The lobby was a hotel room. The price was outrageous for not having any food amenities.
Comment from Hotel Management
Dec 23, 2017 by Morgan, Front Desk, Hotel Management
Thank you for your review! We do apologize for any inconvenience and we hope this doesn't deter you from staying with us in the future. We'll make sure to take care of these issues in a timely manner. Please come back to us when our renovations are complete in 2018!
5 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville, fl

Posted Dec 17, 2017
Even with remodeling going on the hotel is wonderful. The staff is great and the rooms are top notch! I will definitely come back
Comment from Hotel Management
Dec 20, 2017 by Morgan, Hotel Management
Thank you for the amazing review! We love that you enjoyed staying with us, and we look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, Fl

Nights of Lights stay

Posted Dec 16, 2017
Pros: Clean, neat and comfortable
Cons: Finish the renovations
Location: What can be better than on the beach? Close to town with plenty of places to eat and drink.
Very nice place to stay. Can't wait for the renovations to be complete. Will be back to enjoy on multiple occasions.
Comment from Hotel Management
Dec 20, 2017 by Morgan, Hotel Management
Thank you for your feedback! We're glad that you enjoyed your time with us and we look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Orlando Florida

Posted Dec 4, 2017
Location was perfect on the beach hot water didn't work but we only stayed 1 night so quick shower was fine.
Comment from Hotel Management
Dec 20, 2017 by Morgan, Hotel Management
We appreciate your feedback and will address this issue immediately. Please come back when renovations are complete in 2018!