Not a luxury hotel!
Posted Feb 26, 2017
We booked the Casa Monica Resort and Spa for our 35th anniversary because it was advertised as a "luxury" hotel. It has a great location at the edge of the St. Augustine old town. The hotel lobby was very nice, but the luxury ended there. The room was very simple and the furniture was not comfortable. The only chair in the room was the desk chair. The window opened up to the floor level of the courtyard, so our view was a drain. The bathroom was not as nice as a typical chain hotel. Most chain hotel rooms exceeded this room quality, which was disappointing based on the high rate. We will not stay there again. If this is the quality of the Kessler hotels, then we will not stay at another location either.