Ratings based on 507 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Cleanliness

Posted Nov 16, 2016
Clean fresh linen is a must with me. Also the whole room was very clean which made the stay comfortable.
4 out of 5
by A verified traveler from Amersfoort

Prima hotel zeer gunstig gelegen

Posted Sep 5, 2016
Pros: De ligging en het vriendelijk personeel
Cons: Het zwemban is klein en overzorgt
Location: Ligging goed tov premium outlets, goede restaurants aan de weg voor de outlet (Italiaan, Japans en sunny' grill!) 10 naar st augustine en mooie strand
Prima en net hotel. Strategisch gelegen tov alles
Comment from Hotel Management
Sep 6, 2016 by Nadia, Hotel Management
Thank you for your review. We are happy to hear you enjoyed your stay with us and look forward to your return!
5 out of 5
by Jeremiah

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for the great rating!
4 out of 5
by A verified traveler

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you!
3 out of 5
by Julie

Posted Aug 10, 2016 on Hotels
L'accueil à ete très mauvais. La préposée de soir préférait manger des biscuits et texter plutôt que d'accueillir les clients. Les chambres sont mal insonorisés. Correct pour y dormir quelques heures sur la route mais sans plus.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Thanks for your review. We are sorry for your experience with our front desk staff. We will be discussing with the desk clerk for further action.
3 out of 5
by German from Bogota

Supportive staff but bad room cleaning

Posted Aug 3, 2016 on Hotels
My family and I stayed on the last week if july 2016 for visiting Saint Augustine. Hotel proximity to outlet mall is good and a 15 minutes ride to downtown is acceptable, the staff personell are kind and willing to help you, but the cleaning of the room is really bad (I had to seriouly complain to get my room cleaned on third stay day) so I won't stay aging in this hotel
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Thank you for your review. We are sorry to hear about your experience with our Housekeeping team. We have passed your comments to our management team to take action ASAP.
4 out of 5
by Linda

Posted Jul 28, 2016 on Hotels
Comment from Hotel Management
Aug 2, 2016 by Nadia, Hotel Management
thank you!
4 out of 5
by A verified traveler from Québec

Bel hôtel bien situe

Posted Jul 19, 2016
Excellent endroit pour 1-2 nuits. Bon confort en général. Seul point moins positifs : les chambres sont mal insonorisées.
Comment from Hotel Management
Jul 19, 2016 by Nadia, Hotel Management
Thank you for your review. We are very happy to hear you enjoyed your stay.
5 out of 5
by Nancy from Miami

Posted Jul 17, 2016 on Hotels
Loved it
Comment from Hotel Management
Jul 19, 2016 by Nadia, Hotel Management
Thank you!
4 out of 5
by Juan Antonio

Posted Jul 11, 2016 on Hotels
Comment from Hotel Management
Jul 12, 2016 by Nadia, Hotel Management
Thank you!