Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers

Reviews of Hilton St. Augustine Historic Bayfront

3.5 out of 5
Hilton St. Augustine Historic Bayfront
32 Avenida Menendez, St. Augustine, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1006 reviews" "
Rating 8 - Good. 213 out of 1006 reviews" "
Rating 6 - Okay. 52 out of 1006 reviews" "
Rating 4 - Poor. 24 out of 1006 reviews" "
Rating 2 - Terrible. 20 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel by far was a great choice for our family trip; definately will stay again. I traveled alone without my husband with our two girls and felt very safe. The hotel was in a great location with walking distance to St. George Street and all restaurants in the historic area. We had a short do-able walk (approx. 15-20 minutes) to the Old Jail and Ripley's Believe it or Not. Our hotel balcony was private and faced the bayfront (gorgeous view). Our room was quiet unlike most hotels in St. Augustine having thin walls. The room was clean and serviced daily. We ordered breakfast for room service which was great! Staff was very accommodating for any needs not to mention very friendly. Downside is not having self parking with valet only ($40 daily) but we knew this beforehand so we were prepared. Having the great location was what we were looking to have so having to pay the valet didnt really bother us. My girls and I had a great time; highly recommend this hotel.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Shan,Thank you for sharing your wonderful experience with us! We're delighted to hear that you and your family had such a fantastic stay at our hotel. It's great to know that you felt safe and enjoyed our convenient location with easy access to nearby attractions and restaurants. We're glad you appreciated the cleanliness of your room, the stunning view from your balcony, and the excellent service provided by our staff. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Ivonne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Perfect location to everything downtown has to offer. Enjoyed the free washer and dryer.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 23, 2024
Dear Ivonne,Thank you for your glowing review! We're delighted to hear that you had a great experience with us and that our location was convenient for exploring downtown. We're also thrilled that you enjoyed the complimentary washer and dryer facilities during your stay. Your satisfaction is our priority, and we're pleased to have provided you with a memorable experience. We look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

6/10 Okay

Michael

Proximity to old part
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 20, 2024
Dear Michael,We appreciate your review and are glad to hear you found our proximity to the old part of town convenient. Your feedback helps us improve, and we'll continue working to enhance your experience. We hope to have the opportunity to exceed your expectations during your next visit.Sincerely, Hotel Manager

10/10 Excellent

Emmett

Traveled with partner
Liked: Property conditions & facilities
Beautiful area…great location!
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Emmett,Thank you for the wonderful review! We're thrilled to hear that you enjoyed the beautiful area and found our location convenient. Your satisfaction is our priority, and we hope to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the middle of all the action
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Thomas,Thank you for your fantastic review! We're delighted to hear that you enjoyed our hotel's convenient location and that you had a great experience during your stay. Your satisfaction is our priority, and we're thrilled to have provided you with a memorable stay. Should you find yourself in the area again, we'd love to welcome you back for another wonderful experience!Sincerely, Hotel Manager

10/10 Excellent

alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was very polite, room was clean and updated with comfortable bed. Convenient to everything we needed to do and see. Enjoyed breakfast which was available on site. Would definitely stay there again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 16, 2024
Dear Alfred,Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay. It's great to know that you found our staff polite, the room clean and updated, and the bed comfortable. We're also glad to hear that our location was convenient for your needs and that you enjoyed the breakfast options available on-site. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Joel

Traveled with partner
Great escape for midweek getaway - Staff were terrific - room nice and balcony overlooking the sunrise and sunset a must buy. Center of everything - will be back
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 15, 2024
Dear Joel,Thank you for your glowing review! We're thrilled to hear that you had a fantastic midweek getaway with us. It's wonderful to know that you found our staff terrific and enjoyed the room, especially the balcony with its scenic views of both sunrise and sunset. We're delighted that our location in the center of everything added to your experience. We can't wait to welcome you back for another memorable stay!Sincerely, Hotel Manager

10/10 Excellent

richard

Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Richard,Thank you for your outstanding rating! We're delighted to know that you had a fantastic experience during your stay. Your satisfaction means the world to us, and we can't wait to welcome you back for another exceptional visit. Until next time!Sincerely, Hotel Manager

10/10 Excellent

pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was prefect.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 27, 2024
Dear Pedro,Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sensitive architectural design - respectful use of form, scale, massing, materials and detailing.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on Feb 24, 2024
Dear Robert,Thank you for your glowing review! We're thrilled to hear that you appreciated the careful attention to architectural design. Creating a harmonious and inviting atmosphere is paramount to us, and we're delighted that it contributed positively to your experience. We look forward to your next visit!Sincerely, Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 23, 2024
Dear Michael,Thank you for your perfect rating of 5 out of 5! We're thrilled to hear that you had a fantastic experience at our hotel. We strive to provide the highest level of service and ensure that every guest has a memorable stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Antonio,Thank you for your positive rating of 5/5! We're thrilled to hear that you had a great experience during your stay. Your satisfaction is important to us, and we're glad that we met your expectations. If there's anything else we can do to enhance your future stays, please let us know. Thank you for choosing our property and for your wonderful review!Sincerely, Hotel Manager

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many options to eat. Great historical area.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 14, 2024
Dear Thomas,We're thrilled to hear that you enjoyed our hotel's location, with its proximity to a variety of dining options and a rich historical area. Thank you for your positive feedback! We strive to provide a convenient and enjoyable experience for all our guests. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel Manager on Feb 1, 2024
Dear Nancy,Thank you for your outstanding perfect rating! We're thrilled to have exceeded your expectations during your stay. Your feedback is truly appreciated, and it inspires us to maintain the highest standards of service. We can't wait to welcome you back for another outstanding stay in the future. Thank you for choosing our hotel!Sincerely, Hotel Manager

10/10 Excellent

amanda, naperville

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Everyone was so pleasant and accommodating. Very convenient to everything including restaurants and the trolley. Can buy tickets at the hotel. Beautifully decorated for the holiday ! Would definitely stay again!
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Amanda,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience with our hotel and staff. It's great to know that everyone was pleasant and accommodating, and you found our location convenient. We're delighted that you appreciated the holiday decorations. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Excellent

Niurca, Pembroke Pines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Niurca,We appreciate your choice to stay with us and for giving us such an outstanding rating. Your positive feedback is genuinely uplifting and serves as a motivating factor for our team. We take pride in delivering excellent service and eagerly anticipate the pleasure of hosting you once again in the future.Sincerely, Hotel Manager

10/10 Excellent

Nelda

Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 24, 2024
Dear Nelda,We're grateful for your outstanding perfect rating! It brings us immense joy to know that your experience at our hotel was fantastic. Our dedicated team strives to provide memorable stays, and your feedback is truly valued. We eagerly look forward to the opportunity of hosting you again in the future for another exceptional stay. Thank you for choosing our hotel!Sincerely, Hotel Manager

8/10 Good

Marsha

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 15, 2024
Dear Marsha,Thank you for your rating. We appreciate your feedback. If there are specific areas where we can improve and make your experience even better next time, please feel free to share your thoughts. We value your input and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in historic area. Easy walk to everything! The hotel Christmas lights are amazing!!
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 26, 2023
Dear Sandra,Thank you for the perfect score and your wonderful feedback! We're thrilled to hear that you enjoyed our great location in the historic area and the festive Christmas lights. It's fantastic that you found it easy to walk to everything. We appreciate your kind words and look forward to hosting you again for another delightful stay.Sincerely, Hotel Manager

10/10 Excellent

Ryan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 26, 2023
Dear Ryan,We appreciate your time and efforts in sharing your experience with us. Your feedback helps us to continue striving to deliver an exceptional experience to each of our guests in all areas of our hotel. Thank you again for taking the time to share your perfect rating! We look forward to hosting you again soon.Sincerely, Hotel Manager

6/10 Okay

Johnnie

Traveled with family
Average hotel at expensive pricing
Was not informed that parking was not free and to charge $76.00 For two nights and wifi was not free also. To much money for this average motel. Payed the same at luxury resorts and breakfast was free. Way over rated. Want be back.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 23, 2023
Dear Johnnie,Thank you for taking the time to share your experience with us. We apologize for any inconvenience regarding the parking and Wi-Fi charges. We appreciate your feedback and will take it into consideration as we strive to provide the best value for our guests. We regret that your stay did not meet your expectations, and we hope to have the opportunity to improve and better serve you in the future.Sincerely, Hotel Manager

10/10 Excellent

Dawn

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Dear Dawn,We appreciate you staying at our hotel and leaving a perfect review to show how happy you were. Your review is incredibly inspiring and motivating for our hotel and staff. We work hard to improve both our guest comfort and hospitality. Serving visitors such as yourselves is a pleasure, and your review will inspire us to provide better service. I'm hoping to see you soon!Best Regards, Hotel Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Dec 15, 2023
Dear Matthew,Thank you for your incredibly generous words and the perfect rating! We're truly honored by your positive feedback, and it brings us joy to know that you had such an exceptional experience during your stay. Your encouraging comments inspire our team to maintain the highest standards and continue delivering outstanding service. We eagerly anticipate the opportunity to welcome you back and ensure your next visit is equally remarkable.Sincerely, Hotel Manager

10/10 Excellent

Jose

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 11, 2023
Dear Jose,Thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us, we'd love to hear more. Your feedback is important, and we hope to welcome you back for another awesome experience in the future!Sincerely, Hotel Manager

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was decorated for Christmas and was very beautiful.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 6, 2023
Dear Joseph,We're thrilled you enjoyed our festive Christmas decorations! Creating a beautiful and welcoming atmosphere is important to us, especially during the holiday season. Your appreciation means a lot. If there's anything else you loved or any suggestions you have, we'd love to hear them. We hope to welcome you back soon!Sincerely, Hotel Manager

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 1, 2023
Dear Wayne,Thank you for the perfect rating! We're thrilled to have exceeded your expectations. If there's anything specific you loved about your experience or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable, and we hope to welcome you back for another flawless stay.Sincerely, Hotel Manager

4/10 Poor

Megan

Traveled with family
Liked: Cleanliness, property conditions & facilities
The place is in a perfect location and we have stayed here many times over the years. The rooms were very nice and clean. Unfortunately, the staff and amenities seem lacking. The person running the door and valet was not very friendly and seemed irritated that we needed help with our luggage and parking. Trevor, I believe his name was. That was obviously our first impression, which was not very welcoming. The only bar closes at 9pm each night, which was disappointing. After returning back from dinner it would have been nice to have a night cap.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 28, 2023
Dear Megan,Thank you for being a returning guest and sharing your experience. We're pleased to hear that you find our location and rooms to be very nice and clean. However, we apologize for the less-than-ideal interactions with our staff, especially with Trevor. Your feedback is valuable, and we'll address these concerns to ensure a more welcoming experience in the future. We also appreciate your comment about the bar hours and will consider extending them. We hope to have the opportunity to make your next stay more enjoyable.Sincerely, Hotel Manager

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the holidays as you are right in the middle of all of the lights! You can walk to everything and the staff was so kind and friendly!
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 28, 2023
Dear Sarah,Thank you for your wonderful review! We're delighted to hear that our hotel's location added to the festive holiday experience, and that you enjoyed being amidst the lights. It's fantastic to know that our staff's kindness and friendliness contributed to your positive stay. We look forward to hosting you again for more memorable moments in the future.Sincerely, Hotel Manager

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast check-in and very kind staff
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 23, 2023
Dear Angel,Thank you for your wonderful feedback! We're thrilled to hear that your check-in experience was super fast and that you found our staff very kind. Your satisfaction is our priority, and we appreciate your kind words. If there's anything specific you enjoyed or if you have any suggestions for improvement, please let us know. We look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 20, 2023
Dear María,It's great to hear that you had an excellent stay at our hotel. We are committed to providing the highest level of service to our guests. Your wonderful ten-star review is an acknowledgment of our team's hard work, and it motivates us to sustain our efforts on your behalf. We look forward to seeing you soon and providing you with an unparalleled hotel experience once again.Sincerely, Hotel Manager

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real convenient location with on-site parking.
Stayed 3 nights in Nov 2023
Response from Hotel Manager on Nov 17, 2023
Dear James,We're glad to hear that you found our location convenient, and we appreciate your positive mention of our on-site parking. It's our goal to provide a hassle-free experience for our guests. We hope to have the pleasure of welcoming you back for another convenient and enjoyable stay in the future. Thank you for choosing us!Best Regards,Hotel Manager

8/10 Good

Junior

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing that was bad was there were little ants by coffee area an on the desk in our room 211, other than that it was great
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 15, 2023
Dear Junior,Thank you for your stay and feedback. We apologize for any inconvenience this may have caused. Your feedback is valuable, and we will investigate and address this promptly to ensure a more enjoyable stay for our guests. We're pleased to hear that, aside from this issue, your experience was great. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boston mike
Friendly staff, excellent restaurant, bay front balcony room highly recommended, (book this room well in advance as they are limited and sell out fast) as the view is picturesque
Stayed 3 nights in Nov 2023
Response from Hotel Manager on Nov 11, 2023
Dear Michael,Thank you for your kind words! We're thrilled to hear that you enjoyed the friendly staff, excellent restaurant, and the picturesque view from the bayfront balcony room. We appreciate your recommendation and the advice to book this room in advance. It's guests like you that make our efforts worthwhile. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Good

Carol, Milford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice not sure I would rate it reasonable at almost 400 a night.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 9, 2023
Dear Carol,We're glad to hear that you found our property nice, but we understand your concerns regarding the pricing. We continually review our rates to ensure they align with the value and quality of the experience we offer. Your feedback is valuable, and we'll take it into consideration as we strive to provide a more competitive and satisfactory pricing structure. If there are specific areas where you believe we can enhance your experience to better match the cost, we'd love to hear your thoughts. Thank you for sharing your feedback.Sincerely, Hotel Manager

10/10 Excellent

Mary Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Nov 2, 2023
Dear Mary Karen,Thank you for the perfect score! We're thrilled to know you had an exceptional experience during your stay. Your satisfaction is our priority, and we're delighted that we could meet your expectations. Should you have any further feedback or if there's anything specific that made your stay outstanding, please feel free to share. We look forward to welcoming you back for another fantastic stay!Sincerely,Hotel Manager

10/10 Excellent

Juliene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing! Comfy bed and pillows, clean, smelled great. Staff was friendly and accommodating
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 31, 2023
Dear Juliene,We're thrilled to hear that your experience was absolutely amazing! Providing a comfortable and clean environment is our goal, and we're delighted that you found the bed, pillows, and overall cleanliness to your liking. It's fantastic that our staff were friendly and accommodating, contributing to your positive experience. Your satisfaction means a lot to us, and we can't wait to welcome you back for another exceptional stay! Thank you for your kind words and for choosing our hotel.Sincerely,Hotel Manager

10/10 Excellent

stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location … staff was helpful, such a great stay!!!!
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 30, 2023
Dear Stephanie,Thank you for your wonderful feedback! We're delighted to hear that you found our location convenient and that our staff provided helpful assistance during your stay. It was a pleasure hosting you, and we look forward to welcoming you back for another great experience in the future.Kind Regards,Hotel Manager

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, comfortable room and incredibly friendly and helpful staff! Will definitely return!
Stayed 4 nights in Oct 2023
Response from Hotel Manager on Oct 28, 2023
Dear Barbara,Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed the perfect location of our hotel, the comfortable rooms, and the exceptional service provided by our friendly and helpful staff. We take pride in creating a memorable experience for our guests, and your kind words are truly appreciated. We can't wait to welcome you back on your next visit!Sincerely,Hotel Manager

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 26, 2023
Dear Carmen,Thank you for your excellent feedback! We are delighted to hear that you had a wonderful experience during your stay at our hotel. Our team strives to provide exceptional service and create a memorable stay for our guests. Your positive feedback is truly appreciated. We look forward to welcoming you back in the future. If there is anything else we can assist you with, please do not hesitate to let us know.Sincerely,Hotel Manager

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. We thought the staff was professional and extremely nice. Hotel was great location was great. We did have some sugar ants on our nightstand closest to the balcony, but I did not complain because it wasn’t a huge issue but just wanted you to know.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 24, 2023
Dear Liz,We're thrilled to hear that you had a great experience during your stay. It's wonderful that you found the staff to be professional and extremely nice, and that the hotel's location met your expectations. We appreciate your feedback about the sugar ants on the nightstand, and we apologize for any inconvenience it may have caused. Your comments help us make improvements, and we will address this issue promptly to ensure a more comfortable experience for our guests. Thank you for sharing your experience, and we hope to have the opportunity to welcome you back in the future, providing you with another enjoyable stay. Your satisfaction is important to us, and we value your continued support.Sincerely,Hotel Manager

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip
Friendly, helpful staff. Excellent cleanliness and very close to St. George Street. Definitely will be back.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 21, 2023
Dear Carol,Thank you for choosing our hotel for your birthday trip! We're thrilled to hear that our staff was friendly and helpful during your stay. It's great to know that you found our hotel to be excellent in terms of cleanliness and that our location close to St. George Street was convenient for you. We look forward to welcoming you back for another memorable stay!Sincerely,Hotel Manager

8/10 Good

AnnaRuth

Liked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 21, 2023
Dear AnnaRuth,Greetings! Thank you for your four star feedback. I will make sure to pass on your appreciation to our team. We take pride in our service and strive to provide great hospitality, so thank you for noticing! We look forward to serving you again soon.Sincerely,Hotel Manager

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great One-Night Stay
From check-in to check-out, one night. Great front desk, freindly and hotel and rooms really clean. Location is excellent - close to everything.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 18, 2023
Dear Kevin,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great stay, from check-in to check-out. It's wonderful to know that you found our front desk staff friendly and that both the hotel and rooms were exceptionally clean. Our convenient location is certainly a plus, and we're delighted that it added to your overall satisfaction. We look forward to hosting you again in the future.Sincerely,Hotel Manager

10/10 Excellent

Michelle, Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Easy to get to everything & super friendly and helpful valets. Breakfast is great too.
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Oct 17, 2023
Dear Michelle,Thank you for your positive feedback! We're delighted to hear that you love this hotel and find it convenient for getting to everything. It's wonderful that you had a great experience with the super friendly and helpful valets and enjoyed the breakfast. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent stays in the future. Sincerely,Hotel Manager

10/10 Excellent

Stiles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always try to stay the Hilton in St. Augustine! The people are so professional. A person can go out the back of the hotel and there’s are all kinds of shops and restaurants!
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 16, 2023
Dear Stiles,Hello! It's wonderful to hear that you have consistently enjoyed your stays at the Hilton St. Augustine Historic Bayfront. We appreciate your loyalty and your kind words about our professional staff. We're also glad you've been able to explore the shops and restaurants conveniently located near the hotel. Your feedback means a lot to us, and we look forward to welcoming you back on your future visits. Thank you for choosing us!Sincerely,Hotel Manager

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 10, 2023
Dear Kurt,Hello! Knowing that you had a wonderful time while staying at our hotel made us happy. We are committed to providing the best service possible to our guests. Your ten-star rating is a validation of our efforts and motivates us to keep providing our very best to you. We anticipate seeing you soon!Sincerely,Hotel Manager

10/10 Excellent

David, Seminole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear David,We're pleased to hear that you enjoyed our hotel's great location. If you have any specific feedback or suggestions, please feel free to share. We appreciate your input, and we hope to welcome you back for another enjoyable stay in the future!Sincerely,Hotel Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay ,staff great, friendly,convenient.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 30, 2023
Dear James,Thank you for your kind words! We're thrilled to hear that you had a fantastic stay with us. Our friendly staff is always here to make your experience convenient and enjoyable. We look forward to welcoming you back soon!Sincerely,Hotel Manager

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and location.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 30, 2023
Dear Sara,We appreciate your feedback! It's wonderful to know that you enjoyed our excellent view and prime location. We aim to provide our guests with the best possible experience, and we're delighted that you had a great time. We hope to see you again soon!Best Regards,Hotel Manager

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with amazing views
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 30, 2023
Dear Meredith,We're thrilled to hear that you found our hotel very convenient and enjoyed the amazing views. Your comfort and satisfaction are our top priorities, and we're delighted that we could provide you with such a positive experience. We hope to have the pleasure of hosting you again soon!Warm Regards,Hotel Manager