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Reviews of La Quinta Inn & Suites by Wyndham St. Augustine

2.5 out of 5
La Quinta Inn & Suites by Wyndham St. Augustine
250 Prime Outlet Boulevard, St. Augustine, FL

Reviews

7.4

Good

Rating 10 - Excellent. 368 out of 1018 reviews" "
Rating 8 - Good. 258 out of 1018 reviews" "
Rating 6 - Okay. 160 out of 1018 reviews" "
Rating 4 - Poor. 122 out of 1018 reviews" "
Rating 2 - Terrible. 110 out of 1018 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Mary Jane

Traveled with partner
The reservationist on Wednesday could not log on to get us tickets for the trolley. She did not remember her password and did not seem to care. This was the daytime woman on 3/28/24. The breakfast was not too much choice.
Stayed 2 nights in Mar 2024

2/10 Terrible

Melissa

Disliked: Staff & service, property conditions & facilities
We checked into this hotel late after traveling all day. As we were walking to our room we noticed the halls were dirty, carpet was disgusting and there was a horrible smell. Upon entering our room I went to get the extra bedding for my son to sleep on the pull out couch and there was a cockroach on the wall. The entire room was nasty and we couldn’t get out of there fast enough. Has to search for a new hotel at 1am. Would not recommend. Don’t bother trying to save a few bucks for a quick over night it’s not worth it!
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa, Port Saint Lucie

Stayed 1 night in Mar 2024

6/10 Okay

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud you could actually hear other footsteps very noisy noisy hallways
Stayed 2 nights in Mar 2024

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2024

4/10 Poor

Mark

Traveled with family
Disliked: Amenities, property conditions & facilities
Very low water pressure. Parking unavailable on 3 nights and charged an extra nights stay or something. An extra $147.
Stayed 7 nights in Mar 2024

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

SARA, Davenport

Traveled with family
Liked: Cleanliness, staff & service
There was an odd smell in the room when first walking in. But the room itself was clean. The bathroom baseboards were dusty from not being cleaned in a very long time. The water from the sink had a musty smell.
Stayed 1 night in Mar 2024

2/10 Terrible

Dime

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Marlon Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Angela

Traveled with family
Friendly staff and clean rooms!
Stayed 1 night in Mar 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Clean. Close to restaurants and gas.
Stayed 1 night in Mar 2024

10/10 Excellent

Allan

Liked: Staff & service, property conditions & facilities
Very clean, quiet, and a great hotel by the interstate. Breakfast was typical and adequate.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lovely color scheme that is cooling and energizing at the same time. My son and I also enjoyed the pool for a quick chilly but nice swim! Spanish moss trees out side the window are lovely.
Stayed 1 night in Mar 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Fayssoux

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff were pleasant, easy check in and check out, beds were comfy, linens were clean, place could definitely use a deep clean though.
Stayed 1 night in Mar 2024

10/10 Excellent

J. R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was filthy inside- I would think Management would notice -
Stayed 1 night in Mar 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service, amenities
Rooms were recently renovated
Stayed 1 night in Mar 2024

10/10 Excellent

CONRAD, eyota

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice clean and quiet
Stayed 1 night in Mar 2024

8/10 Good

Ken

Was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Raul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a restful night!!
Stayed 1 night in Jan 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property Pleasant staff
Stayed 1 night in Feb 2024

10/10 Excellent

Rebekah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious. The mini fridge and microwave in every room. Bathroom is updated. The shower warms up nicely. The AC works.
Stayed 1 night in Feb 2024

6/10 Okay

Lynnette

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We have stayed here several times before but now there are a few unexpected changes. For instance you are now charged $200. deposit which I understand but the cleanliness of the hotel has diminished. It is pet friendly but staff doesn’t seem to interested in keeping the urine smell to a minimum. The front desk staff is a little snarky at best. Not sure if it has fallen under new management but the conditions of the rooms have gotten worse.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for our trip.
Stayed 1 night in Feb 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a suite and expected one based on my hometowns standards. A suite there was a couch? Otherwise it was nice and quiet…😁😁
Stayed 2 nights in Feb 2024

6/10 Okay

Darryl

Traveled with partner
Liked: Cleanliness
Very disappointed that most of the equipment in the fitness center was not working.
Stayed 1 night in Feb 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Pool heater intentionally disconnected. Water too cold to use pool.
Stayed 2 nights in Feb 2024

10/10 Excellent

karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We Checked in late and had to leave early. The room was clean. I could tell by the rug on the stairwell that it was sa pet friendly hotel.
Stayed 1 night in Feb 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelt like dog urine, but was sprayed with chemical to cover up. There was dog pee when you got off elevator on 3rd floor. The duy across the hall walked out of his room and all you smelt was cat pee and poo. I ended up getting a respiratory infection from the short time I went to the room. Thank God I got my refund. Ended up driving 3 hours home
Stayed 1 night in Feb 2024

6/10 Okay

Michele

Traveled with family
Liked: Staff & service
Property needs upgrades. Beds were uncomfortable. Carpets were dated. Whole place had a musty smell. Staff was friendly and nice though.
Stayed 1 night in Feb 2024

8/10 Good

Patrice

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It's ok but the prices in this area are too expensive for what you get! Area has lots of construction and the exterior of these hotels is horrible. The interior and ugly hallways is also not so inviting! Rooms are ok.
Stayed 1 night in Feb 2024

10/10 Excellent

Pauline

Eager to please staff helped us with an early check-in. They went above and beyond to accommodate our request. Great facility.
Stayed 1 night in Feb 2024

6/10 Okay

Dorothy

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No working bathrooms off the lobby!
Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was professional.
Stayed 1 night in Feb 2024

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Location to I-95 was good. The desk staff was not appreciated. They acted like I was interrupting them.
Stayed 1 night in Feb 2024

8/10 Good

Yasel, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 5 nights in Dec 2023

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Stayed 1 night in Feb 2024

10/10 Excellent

Kathia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

AnaMaria

Disliked: Cleanliness, amenities, property conditions & facilities
The first room had a horrible smell Toxic chemical kind. They moved us to another room We found a cucaracha jn tbe closet and one of the beds had a horrible noise in the mattress.
Stayed 1 night in Jan 2024

10/10 Excellent

Rhonda, Simpsonville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Room was clean and quiet.
Stayed 2 nights in Jan 2024

6/10 Okay

Feddra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Terry

Liked: Staff & service
I wouldn’t stay at this hotel again
Stayed 2 nights in Jan 2024

2/10 Terrible

Marta, Orlando

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled bad.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was water pressure in the shower
Stayed 1 night in Jan 2024