Ratings based on 545 Verified Reviews

3.2 out of 5
65% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Very reasonable and clean.

Posted May 10, 2017
Not too far from town. We wanted something that was reasonably priced. We'd rather spend our money on the fun stuff.
Comment from Hotel Management
May 13, 2017 by Steven, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
A nice place withh super nice sraff. Review is a bit demanding thogh.
Comment from Hotel Management
May 12, 2017 by Steven, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted May 6, 2017
We appreciate that this was a clean place to stay without breaking the bank. Met our needs without costing too much. Friendly staff.
Comment from Hotel Management
May 9, 2017 by Steven, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
1 out of 5
by A verified traveler

Very bad

Posted May 5, 2017
The bed was very hard and uncomfortable. No hot water anytime of the day
Comment from Hotel Management
May 9, 2017 by Steven, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
by A verified traveler from Orlando, FL

Somewhat decent hotel

Posted Apr 6, 2017
Pros: How close it was to the historic district, shopping, dining and the beach.
Cons: The comfort of the beds. They're too firm, cause body aches and difficulty sleeping.
Location: Castillo de San Marcos National Monument, St. Augustine historic district, San Sebastian Winery, St. Augustine Beach
Good points: Quiet. Clean. 10 minute walk to the beach. Close to good seafood restaurants, two supermarkets and the St. Augustine historic district. Friendly staff. Pet friendly hotel. Bad points: Bed too firm, difficult to fall asleep on. No extractor in the bathroom to suck up all of the heat and humidity of the shower. Hot breakfast was basic, and too few tables. Room appeared to be missing furniture. There was only a desk and one chair in the room, no table to eat on (this was in the king bed room).
Comment from Hotel Management
Apr 10, 2017 by Steven, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bath, Ont

Across street from nature area and public beach

Posted Mar 29, 2017
Pros: Pet friendly, quiet area, close to beach
Cons: Breakfast time (extend time later so there's room for all) and offer bagels and cream cheese
Location: On Anastasia Island, close to a Publix, Starbucks, restaurants and very near beach access. Easy drive to historic core and Flagler College
Staff friendly and helpful, breakfast is basic but can fill you up. Offering bagels and cream cheese would be a wonderful addition, not just toast and cinnamon rolls. Not enough space to hold all guests for breakfast time though, and it cuts off at 9am, where a lot of other hotels go until 9:30 or 10am. Additional time would allow for less crowd scrambling for breakfast and a space to eat and less stress for the staff taking care of stocking breakfast. Other than that, its a quiet area, the Old Town Trolley tour bus picks you up (when you buy passes) and brings you in to the historic core and all around old St.Augustine. We were there for Bike Week 2017 and parking can be limited if you have a trailer. Bike trailers can fit ok, but Google map it with satellite to check out parking lot before you book. The walkway to beach and beach itself is amazing. Not crowded, clean and expansive. Very dog friendly area, as hotel is as well.
Comment from Hotel Management
Mar 31, 2017 by Steven, Hotel Management
Thank you for your time and feedback. we are glad to see that you enjoyed your stay with us. your comments are important to us and we will use this information to provide each guest with an excellent stay. Thank you for staying with us, we look forward to seeing you again
4 out of 5
by Muhaiman

Posted Mar 19, 2017 on Hotels
Comment from Hotel Management
Mar 31, 2017 by Steven, Hotel Management
Thank you for your time and feedback. we are glad to see that you enjoyed your stay with us. your comments are important to us and we will use this information to provide each guest with an excellent stay. Thank you for staying with us, we look forward to seeing you again
1 out of 5
by A verified traveler from Vancouver,Canada

Convenient but dirty

Posted Mar 15, 2017
Arrived late at night to a filthy, ground floor room. Was moved to another room equally filthy. Hairs around sink, dirty table, dirty floor, hair on toilet, rusty and corroded drain and faucet.
Comment from Hotel Management
Mar 19, 2017 by Steven, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
by A verified traveler

AWFUL PLACE TO STAY!

Posted Mar 14, 2017 on Hotels
This hotel was completely awful. The carpet was filthy, bathroom small and cramped with mold in the grout. We took the day and went down town and came back to the room with NOTHING done, no clean towels no beds made and garbage still in our room. I would not recommend this place to anyone.
Comment from Hotel Management
Mar 19, 2017 by Steven, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

The hotel had a great beach location

Posted Mar 7, 2017
Pros: great location- across from beach access dog friendly nice staff
Cons: upkeep of the building
Location: BEACH!!!! close to historical St Augustine
We had a good experience at this hotel: Check in was efficiently done Room was clean Beds were comfortable Pillows were soft Breakfast was good
Comment from Hotel Management
Mar 10, 2017 by Steven, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!