Ratings based on 136 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Beautiful St. Augustine FLPosted Aug 17, 2015
Hotel is located on the north side of the downtown historic district. It sits along the intracostal and expansive marshes. Enjoyed the balcony overlooking the marina. Very serene and close to Vilano Beach
by A verified traveler
Needs improvementPosted Jul 3, 2015
Traveled with 5 people and booked room for 5 people. Room had 2 queen beds and a pull out sofa. Pull out was not in usable condition-the entire mattress sagged in the middle -like a birds nest. We counted on this as a 3rd bed which left a woman 7 months pregnant to sleep on the couch.Unit was dirty and outside porch was in dire need of repair with holes in wall and extremely dirty. Overall the hotel is in a nice spot with a lot of potential and the front desk staff was nice. The unit was a good size and the kitchen was great for families but this unit never should have been rented out in this condition and compensation should have been offered since a 5 person unit as advertised was not what was available. Did report this to the staff both days of our stay.
for Couplesby SYLVIA from Florida
Great place!Posted May 13, 2015 on Hotels
We stayed in Room 19, which had a jacuzzi. Loved that and the deck with rocking chairs which overlooked the harbor. Very quiet and comfortable.
for Couplesby jack from lenoir city tn.
st augustine tripPosted Apr 26, 2015 on Hotels
clean and comfortable. very nice place with a good location.
for Everyoneby A verified traveler from North Carolina
Great Location, spacious rooms.Posted Apr 8, 2015
Pros: Good location, friendly staff, nice sized rooms.
Cons: The breakfast is meant for two or less people, so if you're expecting breakfast for a family it wouldn't be enough.
Location: Close to Vilano Beach and fun little park with a carousel for the kids. Quick access to restaurants and the trolley parking.
We loved the location. It was close to beaches and to get on parking for the Trolley. Our family had fun going up to the carousel which was close by and enjoyed the little pizza place next to the Inn. It was also nice to hang out on the back patio.
for Everyoneby A verified traveler
Nice quiet room with amenitiesPosted Mar 25, 2015
Very clean and very friendly staff. Good location with harbor view.
for Everyoneby A verified traveler from Longwood
Great locationPosted Mar 20, 2015
Cons: breakfast. All it included was three pastries for three people.
Location: Historic St. Augustine was minutes away and the beaches were minutes away.
We had a room that sleeps 4 overlooking the harbor. The room was nothing special, but the location was great. The historic St. Augustine and the beaches were minutes away. Breakfast was only three pastries in a box for 3 people. It used to be better.
for Everyoneby A verified traveler from shelby, nc
RelaxingPosted Mar 8, 2015
Pros: Friendly staff, large comfortable room, clean, cozy feeling, close to downtown historic area
just stayed overnight, great to just unwind,although just off the road it was quiet
for Familiesby melissa from Jaffrey, NH
Will think twice next time!Posted Mar 7, 2015 on Hotels
The area was nice, the room was spacious. But I have never stayed at a place where no one was at the front desk. You could hear someone behind closed split door (top half should have been open for service). Even at checkout there wasn't anyone around. It was a poor way to maintain a business. Then our first evening we heard a commotion followed by barking out in the hall. Imagine my surprise when I opened the door and saw a Pitbull loose and coming towards me! Turns out there was two of them and the owner was trying to catch one, but he kept getting away from her. When I spoke to person that had just come on duty, she called insurance company 'cause she didn't think that breed was supposed to be on property. They said it was up to property manager and she had OK'd it!!!! Also, the whole time we were there our room was never vacuumed. We had a bottle of shower gel in shower to start and was never left a new one. Had to time it right to get another everyday from front desk. But that tip envelope was in plain site!!!!
for Couplesby Ben from Jacksonville
Paradise in St. AugustinePosted Jan 22, 2015 on Hotels
We loved this place so much, it is tucked away in St. Augustine and the room was perfect with a very comfy bed.