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Reviews of Capri Inn

2 out of 5
Capri Inn
391 Ontario St., St. Catharines, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1000 reviews" "
Rating 8 - Good. 281 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easily accessible.
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is located conveniently right off the highway. The staff were very friendly and helpful. Room was clean and had all the amenities I needed. The Inn is on a main road that has everything one would need - restaurants, stores, drugstores, etc. Will definitely stay again if I'm in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d come back again. Totally enjoyed my stay!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Capri Inn when we visited St. Catharines for the 2024 Solar Eclipse. The motel is very nice - the room was very clean, the bed was very comfortable, and the staff were very friendly and accommodating. The entire inn is no smoking, which is very important to us, although there were provisions for smokers outside in the parking lot. The Capri Inn was very easy to find, immediately adjacent to the Queen Elizabeth Way at Ontario Street, literally the first place you reach when you turn south off the highway. That being said, our room was very quiet, with no highway noise. There is a good sized parking lot, and being a motel it is convenient for bringing luggage into your room. Our view was out behind the inn, overlooking 12 Mile Creek, where we observed a swan, lots of geese, and cormorants, and a resident bunny who was grazing on the grass. The grounds of the inn are very nice, with lots of spring flowers, daffodils and tulips. There is a small park area to the north of the parking lot, with trees and picnic tables - this is where we set up to view the eclipse. The weather was not too great, but fortunately the clouds broke enough to get glimpses, and to see totality. There were a number of guests from the inn who joined us to watch the eclipse. There is complimentary juice and muffins available in the morning. A number of fast food places are nearby on Ontario Street for breakfast. Overall a very nice inn, highly recommended!
Stayed 2 nights in Apr 2024
Response from Julia on Apr 12, 2024
Hi Dave,Thank you so much for the detailed and very insightful review! We’re very happy that you were able to enjoy the eclipse, and that your experience with us was enjoyable and relaxing. We look forward to welcoming you back again soon!Best,Julia @ Capri Inn

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We wanted simple and clean. This worked.
Stayed 1 night in Apr 2024
Response from Julia on Apr 12, 2024
Hi Michael,Thank you for your feedback! We’re glad to hear that we were able to meet your expectations for your stay, and we hope that you had an enjoyable time with us. We look forward to seeing you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
This property is spotless, the beds comfortable and the room was surprisingly quiet. Staff are very friendly.
Stayed 1 night in Apr 2024
Response from Julia on Apr 12, 2024
Hi Diana,Thank you so much for your feedback! We’re very happy to hear that you enjoyed your time with us, and that we were able to provide you with excellent service. We hope to welcome you back again soon!Best,Julia @ Capri Inn

10/10 Excellent

Alistaire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Mar 2024
Response from Julia on Apr 9, 2024
Hi Alistaire,Thank you so much for your rating. We’re very happy to see that you had an enjoyable stay with us. We look forward to seeing you again soon!Best,Julia @ Capri Inn

10/10 Excellent

LEROY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the attention
Stayed 3 nights in Mar 2024
Response from Julia on Apr 9, 2024
Hi Leroy,Thank you for your rating! We hope that you had a pleasant stay with us, and we look forward to seeing you again soon!Best,Julia @ Capri Inn

8/10 Good

RIXIA

Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
One of the nicest motels I have stayed at
Stayed 1 night in Mar 2024
Response from Julia on Apr 9, 2024
Hi Brian,Thank you for your review! We’re very happy to hear that you enjoyed your time with us. We hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

mikayla

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Julia on Mar 23, 2024
Hi Mikayla,Thank you for your rating of the Capri Inn, we hope to see you again next time!Best,Julia @ Capri Inn

10/10 Excellent

Robert, Williamsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and very reasonably priced. Great value for the money. Right by the QEW, and yet you hear no road noise while in your room. The rear facing rooms have a water view, and we saw a pair of swans swimming by - ask for a rear facing room on the second floor, if you want the best view - but keep in mind, I do not believe they have an elevator. Many good places to eat at right nearby (Chuck's across the street has very good food). The only thing that they could improve is their WIFI connection. I stayed for three nights, and our service cut in and out. I reported it at check-out, and the manager said she'd have it taken care of. Everything else about the place is excellent, and I've stayed here a half dozen times without any problems. Again, very clean and a great value for your money!
Stayed 3 nights in Mar 2024
Response from Julia on Mar 23, 2024
Hi Robert,Thank you so much for the wonderful review! We’re so happy to hear that you enjoyed your time with us, and that everything exceeded your expectations! It’s always a pleasure to have you stay with us, and we look forward to welcoming you back again next time.Best,Julia @ Capri Inn

10/10 Excellent

Ivy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.Julie at reception is so friendly and very clean and comfortable rooms
Stayed 2 nights in Mar 2024
Response from Julia on Mar 17, 2024
Hi Ivy,Thank you for your review, it's always a pleasure to have you stay with us! We're very happy to hear that you enjoyed your stay with us, and we look forward to welcoming you back again soon!Best,Julia @ Capri Inn

10/10 Excellent

Dan

Liked: Staff & service
Im the sparkle man
Stayed 1 night in Mar 2024
Response from Julia on Mar 17, 2024
Hi Dan,Thank you for your rating! We hope you and your party enjoyed your stay and hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy our stay here!
Stayed 1 night in Mar 2024
Response from Julia on Mar 17, 2024
Hi Lynn,So lovely to see you again! We’re very happy to hear that you enjoy your stays with us, and we look forward to welcoming you back again soon!Best,Julia @ Capri Inn

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was super friendly and helpful when we forgot an item in our room. Room was very clean and everything worked. They clean your room every night, which not all hotels have returned to doing post-Covid. Highly recommend.
Stayed 3 nights in Mar 2024
Response from Julia on Mar 17, 2024
Hi Jason,Thank you so much for the wonderful review! We’re very glad that you enjoyed your stay with us, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Bev

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms…..front desk staff very friendly. The bathroom fan was a bit loud…but no issues overall. I would go back again
Stayed 1 night in Feb 2024
Response from Julia on Mar 6, 2024
Hi Bev,Thank you so much for your review! We hope that you had a great time with us, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Roland

Stayed 2 nights in Feb 2024
Response from Julia on Apr 9, 2024
Hi Roland,Thank you for your rating of the Capri Inn. We hope that you had a great time with us, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Cost effective, practical accommodation
Stayed 1 night in Feb 2024
Response from Julia on Feb 23, 2024
Hi Jeff,Thank you for your review. We’re glad that we were able to provide you with a satisfactory stay, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Perfect for when you need a place to stay for an event in St. Catharines.
Stayed 1 night in Feb 2024
Response from Julia on Feb 23, 2024
Hi Natasha,Thank you for your review! We hope to welcome you back again soon.Best,Julia @ Capri Inn

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is conveniently located, adjacent to the QEW for a weary traveller; the staff is excellent and it appears the new(?) owners are renovating and upgrading this older but well maintained property.
Stayed 1 night in Feb 2024
Response from Julia on Feb 23, 2024
Hi Kerry,Thank you for your review. We’re very happy to hear that you enjoyed your time with us, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our stay! Clean room, comfy bed and friendly staff. Will definitely stay again!
Response from Julia on Feb 23, 2024
Hi Jillian,Thank you so much for your review! We’re happy to hear that you enjoyed your stay with us, and we look forward to seeing you again soon!Best,Julia @ Capri Inn

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities
we had a wonderful view of the river.
Stayed 1 night in Feb 2024
Response from Julia on Feb 14, 2024
Hi Randy,Thank you so much for your review. We hope to see you again soon!Best,Julia @ Capri Inn

8/10 Good

kevin

Always good there.
Stayed 1 night in Feb 2024
Response from Julia on Feb 14, 2024
Hi Kevin,Thank you for your review. We appreciate your support, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly it’s a quick way to get somewhere to sleep in for the night quick and fast for a booking.
Stayed 1 night in Feb 2024
Response from Julia on Feb 14, 2024
Hi Harry,Thank you so much for your review. We hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay in St.Catherines due to an emergency. The first night stayed at a big name chain hotel which pride itself on being an upper level 4-5 star hotel. The second night I stayed at the Capri for half the price of the big chain. The Capri was not only a better value, it was a better room. Bed was more comfortable. The room was nicely renovated and the grounds and location were great. I would definitely recommend this nice family run business.
Stayed 1 night in Feb 2024
Response from Julia on Feb 14, 2024
Hi Luke,Thank you for the great review. We are happy to have provided you with a valuable stay and quality service. Thank you so much for your recommendation and we hope to welcome you back soon!Best,Julia @ Capri Inn

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024
Response from Julia on Mar 25, 2024
Hi Stephen,Thank you for your rating of the Capri Inn. We’re very glad to see that you had an excellent stay with us. We hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Ziyi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and clean room. The Esso station next to it has the best gas price in town.
Stayed 1 night in Jan 2024
Response from Julia on Feb 14, 2024
Hi Ziyi,Thank you for your review and helpful advice. We are very happy that we were able to make your stay enjoyable, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very quiet. The lady at the desk was very nice and helpful.
Stayed 1 night in Jan 2024
Response from Julia on Feb 14, 2024
Hi Anne,Thank you so much for your review. It was a pleasure to have you stay with us, and we hope to welcome you back soon!Best,Julia @ Capri Inn

10/10 Excellent

Bjoern Heribert

Liked: Amenities
Just Perfect!
Stayed 3 nights in Jan 2024
Response from Julia on Feb 14, 2024
Hi Bjoern,Thank you for your review! We are really happy to hear that everything was perfect with your stay, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice river view from our room. Ask for a room at the far end.
Stayed 1 night in Jan 2024
Response from Julia on Feb 14, 2024
Hi Lesley,Thank you very much for your review. We hope you enjoyed the beautiful view during your stay, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The unit we were given lived up to our expectations. Thankyou.
Stayed 1 night in Jan 2024
Response from Julia on Feb 14, 2024
Hi Ian,Thank you so much for your review. We are very glad that we were able to satisfy your expectations during your stay. We hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Julia on Feb 14, 2024
Hi Robyn,Thank you so much for your rating. We hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy but super comfy beds and spacious rooms
Stayed 1 night in Jan 2024
Response from Julia on Feb 14, 2024
Hi Kevin,Thank you for your review. We're very glad to hear that you enjoyed your stay, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Julia on Feb 14, 2024
Hi John,Thank you for your rating. We hope to see you again soon!Best,Julia @ Capri Inn

6/10 Okay

don

It was decent but not fabulous. Certainly not a 9
Stayed 1 night in Nov 2023
Response from Julia on Jan 18, 2024
Hi Don,Thank your for your review. We’re sorry to hear that your stay with us wasn’t as great as it could have been. We hope that you still had an enjoyable time, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Cameron

Stayed 3 nights in Jan 2024
Response from Julia on Jan 18, 2024
Hi Cameron,Thank you for rating of the Capri Inn. We hope to welcome you back soon!Best,Julia @ Capri Inn

10/10 Excellent

melanie

Stayed 1 night in Jan 2024
Response from Julia on Jan 18, 2024
Hi Melanie,Thank you so much for your rating. We’re happy to see that you had a great stay with us, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms.
Stayed 1 night in Jan 2024
Response from Julia on Jan 18, 2024
Hi Michael,Thank you so much for your review. We hope that you enjoyed your stay with us, and we hope to see you again soon!Best,Julia @ Capri Inn

8/10 Good

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked a staff who was so nice.
Stayed 1 night in Jan 2024
Response from Julia on Jan 13, 2024
Hi Tomoko,Thank you so much for your review. We are very happy that you were happy with our staff and we hope that you enjoyed your stay with us. Hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Mihail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Julia on Jan 5, 2024
Hi Mihail,Thank you so much for your review. We hope that you enjoyed your stay with us and we hope to see you again soon!Best,Julia @ Capri Inn

8/10 Good

Heidi, Nepean

Stayed 2 nights in Dec 2023
Response from Julia on Jan 5, 2024
Hi Heidi,Thank you for your rating of the Capri Inn. We value your feedback, and we hope that you had an enjoyable experience with us. Hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Julia on Jan 5, 2024
Hi Susan,Thank you so much for your rating. We hope that you had a great time with us, and we look forward to seeing you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, very clean, convenient inn with friendly, courteous staff, ideal location & price regarding day trips to Niagara-on-the-Lake and the Niagara Premium Outlet Mall. Super comfortable, plush pillow top beds! Sound proof rooms which was a nice feature. Lots of good dining options nearby.
Stayed 1 night in Dec 2023
Response from Julia on Feb 14, 2024
Hi Susan,Thank you for the wonderful review. We are really glad that you enjoyed your time with us, and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

wai

Stayed 2 nights in Dec 2023
Response from Julia on Feb 14, 2024
Hi Wai,Thank you for your rating of the Capri Inn. We hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Filomena

Stayed 1 night in Dec 2023
Response from Julia on Jan 5, 2024
Hi Filomena,Thank you so much for your rating. We hope that you enjoyed your stay with us and we hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Jemin

Stayed 1 night in Dec 2023
Response from Julia on Dec 31, 2023
Hi Jemin,Thank you for your rating! We hope that you had a great stay with us, and we look forward to seeing you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this property several times and the reception is always personable and helpful. Wonderful family run establishment, very clean and great value for money.
Stayed 2 nights in Dec 2023
Response from Julia on Dec 31, 2023
Hi Simon,Thank you so much for your review. We really appreciate your kind words, and we’re very glad that we’ve been able to make your stays with us enjoyable. We hope to see you again soon!Best,Julia @ Capri Inn

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and front desk folks were very friendly
Stayed 3 nights in Dec 2023
Response from Julia on Dec 18, 2023
Hi Michael,Thank you so much for your review. We’re really happy to hear that you enjoyed your stay with us, and we’re glad that our staff was able to make you feel welcomed! Hope to see you again soon!Best,Julia @ Capri Inn