Ratings based on 285 Verified Reviews

4.4 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Perfectly convenient and good staff.

Posted Jan 6, 2018
it's near the train station. Lovely staff. Decor and presentation impeccable. Condition shows that is well kept.
Comment from Hotel Management
Jan 8, 2018 by Tammy V, Hotel Management
Thank you for taking the time to write about your experience. I am so happy to see that the staff took good care of you. I am also sharing your comments with everyone that works so hard each day to keep the Hotel in good condition, it means so much to us! We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2018
The hotel was very clean and the staff were accommodating. We enjoyed our stay.
Comment from Hotel Management
Jan 6, 2018 by Tammy V, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. I have shared your comments with our associates regarding the cleanliness and their service, it always means a lot to them! We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Family hotel

Posted Dec 30, 2017
Clean, caring staff, attentive, kind to my kids. Would recommend for families ... especially since we stayed through a holiday.
Comment from Hotel Management
Jan 2, 2018 by Tammy V, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us during the Holidays. I have shared your comments with all of the associates, they always try to make everyone feel at home! We hope you have the opportunity to stay with us again in the future..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
Satisfying, it served our desires to visit with family in the area.
Comment from Hotel Management
Jan 2, 2018 by Tammy V, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from st. cloud, mn

Posted Dec 4, 2017
Close to convention venue, and shopping. Staff are very helpful and hotel has nice amenities. Room clean and comfortable.
Comment from Hotel Management
Dec 4, 2017 by Tammy V, Hotel Management
Thank you very much for taking time to review our Hotel and let us know how we are doing. I am really happy that the staff, cleanliness and our amenities met your expectations. We hope we have the pleasure of hosting you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Comfortable, safe, convenient

Posted Nov 6, 2017
Pros: Comfortable beds and pillows, decent breakfast, safe neighborhood, pleasant front desk staff.
Cons: One day (out of a 4-night stay) my room was only partially cleaned. It appeared as though the housekeeping person left in a hurry that day.
Location: St. Cloud is a clean city full of amenities such as shopping and restaurants.
This was my second stay at this hotel. I was pleased that my room was truly non-smoking (since my first visit to this hotel landed me a room in which there had previously been a smoker). The beds are comfortable, the neighborhood is safe, and the location is very convenient to amenities and highways.
Comment from Hotel Management
Nov 14, 2017 by Tammy V, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. I am happy to see that you enjoyed our location, breakfast and staff. I do apologize about your room not being cleaned up to our standards on one of the days of your stay. I have addressed this with our team to assure that we do not have the issue again. We hope to see you again if your travels bring you back to our area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to campus.

Posted Oct 22, 2017
Came to visit our daughter at SCSU and loved the close location.
Comment from Hotel Management
Oct 23, 2017 by Tammy V, Hotel Management
Thank you so much for taking time to review our Hotel. I am happy to see that your stay with us was a great experience. We do have many visitors from the SCSU campus as we are so close. We hope to see you again when you come back to visit your daughter in the future!
5 out of 5
by Richard

Yes, we’ll be back

Posted Oct 21, 2017 on Hotels
Very nice hotel close to SCSU. We especially like the free breakfast in the morning!
Comment from Hotel Management
Oct 23, 2017 by Tammy, Hotel Management
Thank you so much for taking time to review our Hotel. We are extremely happy to see that you had a good experience and that you enjoyed our breakfast. We look forward to seeing you when you come back to our area!
4 out of 5
by A verified traveler

Phone

Posted Oct 18, 2017
Cons: You policy
We got problem withour cell phone and was VERY important to get in touch with people in Chicago Front desk told us -We are not allowed or can not do it or not Hotel policy to make long distance calls Paying and $ issue was not a problem from our side Davor Bacic
Comment from Hotel Management
Oct 20, 2017 by Tammy V, Hotel Management
Thank you for taking the time to share your feedback. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel in regard to making phone calls. Unfortunately without your personal, not Expedia's, credit card on file we are unable to allow long distance phone calls. I am sorry for any inconvenience.
5 out of 5
by A verified traveler

Nice accommodations and really great people!

Posted Oct 17, 2017 on Hotels
I was a little late for breakfast one morning and the lady working the breakfast room was so nice. She said to me, "if it is still out, you are welcome to it". This is one small example of how Country Inn was worth the money.
Comment from Hotel Management
Oct 19, 2017 by Tammy, Hotel Management
Thank you so much for taking the time to review our Hotel. I am so pleased to see that your accommodations and our associates met your expectations. Everyone here takes great pride in trying to make each guest experience a great one and I am pleased to share your comments with them. We hope you have the chance to stay with us again if you are back in the St. Cloud area!