Premium Suite | Balcony

Reviews of Club Comanche Hotel, St. Croix

3 out of 5
Club Comanche Hotel, St. Croix
No 1 Strand Street, Christiansted, St. Croix

Reviews

6.2
Rating 10 - Excellent. 68 out of 483 reviews" "
Rating 8 - Good. 133 out of 483 reviews" "
Rating 6 - Okay. 112 out of 483 reviews" "
Rating 4 - Poor. 81 out of 483 reviews" "
Rating 2 - Terrible. 89 out of 483 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Francis, St Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parking space
Stayed 2 nights in Mar 2024

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two sisters that worked there were amazing from the day I checked in to the day I checked out. They helped with what to do around island. Cannot wait to come back!!! Keep being amazing!!
Stayed 3 nights in Feb 2024

2/10 Terrible

Shirley, Trenton

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down, difficult to find, poor lighting and no signs, no parking. No refrigerator or coffee maker, broken toilet paper holder and shower curtain. Bars on the window and doors, noise and music from the bar next door all night and 4 am roosters at the door.
Stayed 4 nights in Feb 2024

2/10 Terrible

Richard, Miramar Beach

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, noisy at night with roosters crowing all night, no elevator,
Stayed 2 nights in Feb 2024

10/10 Excellent

Sophia, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from the 2 ladies in front desk,wish I had remembered their names
Stayed 2 nights in Feb 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

2/10 Terrible

Lorelly

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not recommend to anyone. To expensive for the type of hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Elton

Location
Stayed 3 nights in Nov 2023

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This place is a beautiful although slightly run down historic hotel in a perfect location. The run down part just adds to the charm. It is clean, the staff literally can not be better (Shameka sp? is just the best). We will return to St. Croix annually and will stay only one place.
Stayed 4 nights in Sep 2023

6/10 Okay

Curtis

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in process is poor and non-personal. Room access is subject to unwanted guests
Stayed 1 night in Aug 2023

6/10 Okay

Magdiel, Lake Worth

Business traveler
Liked: Cleanliness
There was a hidden charge of $35.00 of electricity that I dient expected to have during my stay.
Stayed 3 nights in Jul 2023

6/10 Okay

Belkis

Business traveler
Disliked: Amenities, property conditions & facilities
The pool was green. There was too much noise. The area was nice with lots of restaurants.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Adequate if you only need to sleep there.
The room was clean and well air conditioned. it is an old hotel that needs quite a bit of work. Staff was friendly, pool was out of service. checking in was a challenge. get ready to wake up bright and early (0330 - 0500). The chickens start crowing at 3:30 am right outside the window. I was on business so didn't spend much time there, but definitely would not be my first choice for a vacation rental.
Stayed 4 nights in Jul 2023

8/10 Good

Nattisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Byrd

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do Not Stay Here
Worse hotel experience I have ever had. First there was no Air Conditioning and we sweated all night. There were holes in the ceiling and floor. The fire alarm system battery was failing and there was chirping all night. Only positive was that the ladies that worked there were very friendly, they simply had their hands tied. It made a trip in paradise a waste of money.
Stayed 4 nights in Jun 2023

2/10 Terrible

Janet M

Stayed 1 night in Mar 2023

2/10 Terrible

Oystein

Stayed 5 nights in Mar 2023

2/10 Terrible

Romell

Business traveler
Disliked: Property conditions & facilities, room comfort
Run down hotel
Would not recommend. Pictures online are nothing like real life
Stayed 6 nights in Feb 2023

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very cordial and informative
Stayed 7 nights in Feb 2023

4/10 Poor

Donna

Traveled with family
JUST A LAST RESORT
WIFI is TRASH. TV needs WIFI to work. Dragging a suitcase up multiple stairscases is NOT for seniors! Roosters star WAY TOO EARLY!
Stayed 1 night in Jan 2023

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

Augustin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is horrible, it’s beyond poor
Stayed 3 nights in Jun 2022

6/10 Okay

Mariano C Rocafort

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great Location near the Boardwalk and restaurants, the hotel is not in great shape but the location is very good.
Stayed 1 night in Jun 2022

10/10 Excellent

Rachel

Stayed 1 night in Jun 2022

2/10 Terrible

Sapphire

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If only I could submit photos of the ACTUAL property you will see! Please do yourself a favor and DO NOT BOOK THIS ROOM!!! Go to the Caravelle or Kings Christian. The rooms have inches of dust, the windows don’t close allowing all kinds of bugs and insects in, the floor boards move under your feet making you feel like you could fall through the floor at any moment, there’s ROACHES, the TV in my room didn’t work, theres no on site restaurant or bar (like they say in the comments), the pool is a dead man’s zone, I showered with my shoes on until I saw a roach then I zipped my suitcase up and called EXPEDIA for my refund, which they kindly gave me. Then I walked my but right to Caravelle and received the absolute best service ever!! Please do not stay here save yourself the stress! EVEN THE LOCALS WILL SAY “WHY DID YOU STAY THERE???!!!”
Stayed 4 nights in May 2022

2/10 Terrible

Steven

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is in utter disrepair. Three of us traveled for work and our female coworker was in a room where the windows could not be closed. The tv’s didn’t work and the pool is open and empty against code compliance. One room had wooden floors with large gaps between the floor boards. Refund was requested as we had to move to a different hotel.
Stayed 2 nights in May 2022

4/10 Poor

Lesia, Dallas

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hours of staff on site was 9-11am. Horrible. 1st room had mold, holes in wall & not enough towels. Ut was on the 3rd level. No hallway lighting. It was dark & dank. I called the numbers listed, without response. I cried. I was moved on rhe bext morning, but my disposition had already been sullied.
Stayed 3 nights in Apr 2022

4/10 Poor

Vernon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Check in was a little different. The was nobody at the front desk. we had to call and get a code to the door and get our key. Pool was not filled Room was not cleaned properly, Old soda and water bottles underneath the bed. Staff had to bring us towels as they were not left after "said cleaning"
Stayed 1 night in Mar 2022

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience to stay in a hotel built in 1756. It would be a great experience to try the elevator so I hope it gets restored and It wood save from using the stairs if you have problems. Wonderful location great beach and great food. We wish we could have stayed longer.
Stayed 1 night in Apr 2022

10/10 Excellent

Vishnu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the oldest and historic hotels if you appreciate all things wood and Grand architecture beautiful 50 ft wide boat Chandelier and the common space Hotel also brags huge swimming pool beautiful sunset scenes and boardwalk close by surrounded by plenty of shopping and restaurants can I say more
Stayed 1 night in Mar 2022

4/10 Poor

Jose

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable stay
First to all, I get the “best” room with sea sight with a great bed. Everything start when I trying to close curtains got broken once, toilet it doesn’t work, bathroom dirty, damage and torn towels and overall service it was awful.
Stayed 2 nights in Mar 2022

4/10 Poor

Garry

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Property is not as advertised. They do not have Continental Breakfast or a usable swimming pool. The headboard on the bed was broken making it impossible to sit up in bed to watch TV or read. The towels were torn and the curtains were damaged and would not close properly. The coffee pot had the wrong carafe so it was necessary to hold it up against the filter basket or it would overflow.Once the coffee was made, I discovered there were no cups. It is very noisy being and old building. (Not their fault). Also, the roosters start crowing outside the window at 3:00AM. (Also not their fault). I stayed 2 nights but never saw an employee of the hotel. The office hours are 9:30AM to 11:30AM and I was there on business, leaving at 8:00AM and returning after 5:00PM. I have visited this area before, staying at other hotels which I found much nicer and much more reasonable even during the busy season. This hotel is extremely overpriced which explains why it was one of the few choices available on short notice. I have been traveling for business weekly, for almost 40 years and found this to be one of the most disappointing hotels I've ever stayed in.
Stayed 2 nights in Feb 2022

6/10 Okay

Angela

Traveled with partner
Disliked: Amenities
To be fair, everything is pretty difficult, unreliable, and run down on St. Croix. Its obvious this hotel used to be really hopping and cool, but covid has changed things. Check in is kind of difficult, requiring a call to an "emergency number." The building is very old (ca 1753), so it is not well insulated or modern. Be aware, there seems to be no hot water, and local roosters make noise all day and night...and are very loud. The power went out twice while we were there, which makes for very hot rooms. It is in a great location, but that's about it.
Stayed 1 night in Feb 2022

2/10 Terrible

Dolivera

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything about the property, no parking no front desk clerk, you have to walk down a long alley from the government parking lot, if I stay there during the week, I’ll have to pay to park. If you’re out late night, and have to walk to the hotel, there’s a possibility that you might get rob.
Stayed 2 nights in Feb 2022

6/10 Okay

LaTonya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2022

2/10 Terrible

Diamante

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was way too small, there were towels from the previous person, and there were roaches in my room.
Stayed 4 nights in Feb 2022

4/10 Poor

Augustin

Stayed 3 nights in Feb 2022

2/10 Terrible

Michael

Business traveler
Disliked: Staff & service, room comfort
Stayed 2 nights in Feb 2022

4/10 Poor

James

Stayed 2 nights in Jan 2022

10/10 Excellent

Leah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the original part of the hotel, and it is so charming! We were right downtown Christiansted- literally a block away from the boardwalk. The room was big, and mostly clean, with beautiful furnishings. The room was also affordable, I would stay again.
Stayed 2 nights in Dec 2021

2/10 Terrible

Arpankumar

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
Had done a check-in review where room hadn't been cleaned...so seeing the room the put me in, had a lovely view of the bay. It is a unique hotel, which you can tell is a few older homes. That have this great entertaining/bar area, but it wasn't open with covid stuff. Make sure if you get upstairs rooms, that you can navigate. Room 36 had a small spiral staircase up to the bedroom/loft. A larger person couldn't get up this...plus the only bathroom is downstairs. Pretty cool older property within walking distance of 10 good places to eat/drink.
Stayed 1 night in Dec 2021

10/10 Excellent

Eugene

Stayed 1 night in Dec 2021

6/10 Okay

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

2/10 Terrible

Elmi Bermudez

Stayed 1 night in Oct 2021

2/10 Terrible

Hanikkah

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No one was at the front desk when we arrived. Front desk closes at 7pm, however no one was there upon arrival. We called the contact numbers listed for access to booked room. It took almost three hours to get this resolved. Owner had to pay for us to stay at another nearby hotel since the front desk attendant was not available / or unable to be reached in order to check us in. What a nightmare!
Stayed 1 night in Oct 2021

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I LOVED THE ROOM WE WERE IN, WE COULD SET IN BED AND HAVE COFFEE WHILE WATCHING THE BOATS IN THE HARBOR.I WISH THEIR POOL WAS IN SERVICE BECAUSE I LOVE TO USE A POOL WHEREVER WE GO.ALSO THEY WHERE IN THE PROCESS OF CLEAN UP AROUND THE BACK OF HOTEL. THE RESTUARANTS AROUND THE HOTEL ARE FABULOUS
Stayed 7 nights in Aug 2021

8/10 Good

Sharon

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful with old island charm but in great need of renovation (paint & thicker walls)to be fully realized. Entrance was hard to find at night so arrive early. Best suited for adults.
Stayed 1 night in Sep 2021

8/10 Good

Eugenio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021